Samsung ME21DG6300SR User Manual page 36

Troubleshooting
Problem
Cooking food in a sealed
container or using a
There is a popping
container with a a tight
sound during
lid.
operation, and the
oven doesn't work.
There is not enough
ventilation space around
the oven.
The oven exterior
gets too hot during
operation.
Objects are on top of the
oven.
Food residue is stuck
The door cannot be
between the door and
opened properly.
oven interior.
36 English
Cause Action
Do not cook food in sealed
containers or in containers
with tight lids. Expanding
steam from the cooking
food can cause the
containers to burst or the
lids to pop off.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Check
the installation guide
and make sure that the
microwave is far enough
away from walls and
cabinets for proper
ventilation.
Remove all objects on the
top of the oven.
Clean the oven the door.
Problem Cause
The oven may not work
if too much food is being
cooked or improper
cookware is being used.
The oven does not
heat.
The oven may not work
if too much food is being
cooked or improper
cookware is being used.
Heating is weak or
slow.
Action
To test the oven, put
one cup of water in a
microwave-safe container,
put the container in
the oven, and then
run the microwave for
1 - 2 minutes to check
whether the water is
heated. If the water
is heated, reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
To test the oven, put
one cup of water in a
microwave-safe container,
put the container in
the oven, and then
run the microwave for
1 - 2 minutes to check
whether the water is
heated. If the water
is heated, reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.