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EXAGATE SYSGUARD 7001
USER GUIDE
Version 1.0 Nov. 2022
1

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Summary of Contents for EXAGATE SYSGUARD 7001

  • Page 1 EXAGATE SYSGUARD 7001 USER GUIDE Version 1.0 Nov. 2022...
  • Page 2 Exagate Inc. Exagate is not responsible for damage to this product resulting from accident, disaster, misuse, abuse, non-Exagate modification of the product, or other events outside of Exagate’s reasonable control or not arising under normal operating conditions.
  • Page 3: Table Of Contents

    Before Installation ....................8 3.1.1. Mounting and installing the SYSGuard Device ..........8 3.1.2. Powering SYSGuard 7001 ................8 Connecting the Exagate SYSGuard to Your Network ............. 9 4.1. SYSGuard 7001 Main Unit Configuration ..............9 4.1.1. Connection to Main Unit ................... 9 Physical Structure ......................
  • Page 4 SYSGuard 7001 Webpack Interface ................25 9.1. Monitoring ......................25 9.1.1. Sensor ......................25 9.1.2. List ......................... 27 9.2. Archive ........................27 9.2.1. Sensor ......................27 9.2.2. Last Alarms ....................29 Sensor Settings ......................30 10.1. External Sensor ....................30 10.2.
  • Page 5 13.4. Dry contact sensor constantly generates alarm ..........48 13.5. W-Detect sensor constantly generates alarm ............ 48 13.6. Alarm is generated but I did not receive an e-mail ..........48 13.7. Alarm is generated but I did not receive sms ............. 48 13.8.
  • Page 6: Background

    Updated and accurate data included in this document is examined with due diligence. However, Exagate shall not be liable for any possible loss and damages resulting from the use of the data included here. Our products are not designed to be used in the systems that may cause human injuries.
  • Page 7: Package Content

    4 pcs relay output, 2 pcs RS-485. 2.3.2. SYSGuard 7001-2G 2G model for SYSGuard 7001 main unit device which includes: Temperature & Humidity Sensor, 16 pcs sensor input (up to 256 sensor support), 16 adet digital input / analog / water detect cable input, 4 pcs relay output, 2 pcs RS-485 and 2G Module (SMS).
  • Page 8: Installation And Configuration

    2.4.2. Powering SYSGuard 7001 The SYSGuard 7001 Main Unit is connected to 200VAC network voltage by a power supply, which is provided with the product. It is recommended to feed the SYSGuard 7001 Main Unit via an Uninteruptible Power Supply (UPS).
  • Page 9: Connecting The Exagate Sysguard To Your Network

    PC must be used to access the main unit and devices should be connected to the same network. Your PC should have a static IP in order to access SYSGuard 7001. You can carry out these settings in TCP/IP Settings sections of Local Area Network Connection options. Please make your settings as shown in figure and save it.
  • Page 10: Physical Structure

    4.1. Physical overview 4.1.1. SYSGuard 7001 Main Unit SYSGuard 7001 Main Unit is the core of the SYSGuard concept that ensures communication with sensors and modules, shares instant received values with users via its built-in WebPack User Interface,determines alarming cases as per the values received from sensors, informs user by e- mail, SMS in alarm cases, archives data received from sensors within a specific rule.
  • Page 11: Technical Specifications

    4.3. Technical Specifications...
  • Page 13: Sensor Installation Guide

    5. Sensor Installation Guide 5.1. How to Connect a SYSGuard Smoke Sensor Installation To set up the smoke sensor (Max. 150m distance from main unit):  Terminals 1 and 4 made a connection  Terminal 4 is then connected to GND ...
  • Page 14: How To Connect A Sysguard Smoke Sensor Installation (Isolated Connection)

    5.2. How to Connect a SYSGuard Smoke Sensor Installation (Isolated Connection) To set up the smoke sensor with isolated terminals (Max. 150m distance from main unit):  Terminals 1 and 4 connected to each other  Terminal 4 is then connected to GND ...
  • Page 15: How To Connect A Sysguard Smoke Sensor Installation (Isolated I/O Connection)

    5.3. How to connect a SYSGuard Smoke Sensor Installation (Isolated I/O Connection) To set up the smoke sensor with isolated I/O terminals (Max. 150m distance from main unit):  Terminals 1 and 4 connected to each other  Terminal 4 is then connected to GND ...
  • Page 16: How To Connect A Sysguard Door/Air Flow Sensor

    5.4. How to connect a SYSGuard Door/Air Flow Sensor To set up the door sensor (Max. 150m distance from main unit):  Door sensor cable is connected to any Analog Input CH  Other end of the cable is then connected to Analog COM Note: Same methods can be used to connect Air Flow, HVAC and fire extinguishing systems.
  • Page 17: How To Connect A Sysguard Door/Air Flow Sensor Connection (Isolated)

    5.5. How to Connect a SYSGuard Door/Air Flow Sensor Connection (Isolated) To set up the door sensor with isolated terminals (Max. 150m distance from main unit):  One of the sensor cables is connected to any Isolated Input CH  One of the other sensor cables is then connected to GND ...
  • Page 18: How To Connect Sysguard Door/Air Flow Sensor I/O Connection (Isolated)

    5.6. How to Connect SYSGuard Door/Air Flow Sensor I/O Connection (Isolated) To set up door sensor with isolated I/O terminals (Max. 150m distance from main unit)  One of the Door sensor cable is connected to any Isolated I/O Input CH ...
  • Page 19: How To Connect A Sysguard Flood Detection Cable

    5.7. How to connect a SYSGuard Flood Detection Cable To set up the Flood Detection Cable (Max. 100m distance from main unit):  Cable 1 is connected to any Analog Input CH  Cable 2 is connected to Analog COM next to Analog Input CH where Cable 1 is connected next to it.
  • Page 20: How To Connect A Sysguard Flood Detection Cable Connection (Isolated)

    5.8. How to Connect a SYSGuard Flood Detection Cable Connection (Isolated) To set up the Flood Detection Cable with isolated terminals (Max 100m distance from main unit):  Cable 1 is connected to any Isolated Input Ch  Cable 2 is connected to GND ...
  • Page 21: How To Connect A Sysguard Flood Detection Cable Connection (With A 7030 Extension Module)

    5.9. How to Connect a SYSGuard Flood Detection Cable Connection (With a 7030 Extension Module) To set up the Flood Detection Cable with an extension module (SYSGuard 7030, max 200m distance from main unit):  GND is connected to GND input on 7001 ...
  • Page 22: How To Connect A Sysguard Flood Detection Cable Isolated Connection (With A 7030 Extension Module)

    5.10. How to Connect a SYSGuard Flood Detection Cable Isolated Connection (With a 7030 Extension Module) To set up the Flood Detection Cable on Isolated connection with an extension module (SYSGuard 7030, max 200m distance from main unit):  GND is connected to GND input on 7001 ...
  • Page 23: How To Connect A Sysguard Relay Sensor Tower

    5.11. How to connect a SYSGuard Relay Sensor Tower To set up Relay Sensor Tower (Max. 200m distance from main unit):  Cables on A joined together (slim red and brown cable) and then connected to Relay Output COM(CH)  Cables on B joined together (slim black and grey cable) and then connected to Relay Output NO ...
  • Page 24 5.12. System Architecture and 3 Party Device Integration Below figure shows how most used 3 party devices interconnect with Exagate environment main units and communicates.
  • Page 25: Sysguard 7001 System Configuration Overview

    PC must be used to access the main unit and devices should be connected to the same network. Your PC should have a static IP in order to access SYSGuard 7001. You can carry out these settings in TCP/IP Settings sections of Local Area Network Connection options. Please make your settings as shown in figure and save it.
  • Page 26 When a sensor goes into alarm you can quickly check the top right bar to see which sensor is currently having an alarm. Symbol Detector Explanation Name Temperature Detects the temperature in terms of Centigrade Degrees (°C). Warns/Alerts when the temperature is above or below the critical/alarm values.
  • Page 27: List

    Movement Detects the movement. Detects whether the PDU is powered or not. Energy Alerts when there is no energy at master or slave. Alarm List Lists the actual alarms. Account Log Out and Change Password option shortcuts. 7.1.2. List Under “Monitoring” tab you can find sensor “List”, from here you can monitor sensor status along with sensor values in detail.
  • Page 28  Data received from sensors generating figures such as humidity, temperature,voltage current frequency, UPS is archived in every 5 minutes.  In case any sensor or module generated an alarm, values are archived.  In case any sensor or module goes to normal operation from the alarm mode, values are filed.
  • Page 29: Last Alarms

    It is possible to see only alarm status if “Alarm Only” checkbox is selected. Afterwards, you must press “Get Data” button to get said alarms in given time period. 7.2.2. Last Alarms In “Archive” section “Last Alarms” can help you see the last occurred alarms (up to 25 alarms) these alarm notifications can be cleared with “Clear”...
  • Page 30: Sensor Settings

    8. Sensor Settings Sensor assignment is the addition of a new sensor to SYSGuard. There are 3 sections in SYSGuard to add a new sensor. These are External, Internal and Output Configuration. In order to add a new sensor to device you must first apply sensor information (mainly ID written on the sensor) in this section.
  • Page 31: Internal Sensor

    After this, you can see the added sensor on the screen. In order to complete the sensor addition process, you must press the “Submit” button at the bottom left of the screen. From now on you can monitor your added sensor in “Monitoring” Tab in “Sensor” Section. In “External Sensors”...
  • Page 32 For example, in order to add a door sensor to your SYSGuard;  Firstly, we select an input  After socketing the cables to the A-Input1 (Analog Input number 1 on device) it is ready to be monitored on “Monitor” screen ...
  • Page 33: Output Configuration

    8.3. Output Configuration In “Output Scenario” section we can set up relays on device which has 4 open/close relays. For more information please contact support@exagate.com 9. Settings Configuration 9.1. System Configuration System Configuration Tab is the main hub where you can make changes in most of your system settings.
  • Page 34: Network Configuration

    Time Configuration  Time zone settings  NTP Server  NTP backup server System Time Setting  System time that is configured to your OS time Buzzer Setting  To set connected buzzer’s status Disk Configuration  Archive deletion and free disk space monitor Backup and Restore ...
  • Page 35: Modem

    Remark: these settings are local area network settings and do not change when you access remotely. Please enter IP address, subnet mask and gateway, which are allocated for SYSGuard by your network administrator, in this section. After saving the new values, a message stating that you can reach web interface via new IP address pops up and SYSGuard closes your browser window.
  • Page 36 After the configuration is saved by “Save” button, the installation will be completed. If you have successfully connected the module GSM status will turn into “OK” in Modem Configuration. In case there is an error, this error will be shown as: ...
  • Page 37: Serial-To-Ethernet

    (default is 5002) 9.5. Users In SYSGuard 7001 system, user configuration is done in this tab. Here you can add or remove and set privileges for configured users according to their authorization level. 3 authorization levels can be assigned to users each with different rights, namely monitoring only, monitoring and management and administrator.
  • Page 38: Only Monitoring

    9.5.1. Only Monitoring: This is the lowest level of user authorizations. In this level, users can only monitor instant values of the sensors and modules or archive values. Users do not have authorization to intervene any output (for instance turning on/off the air conditioner). They cannot configure the system. 9.5.2.
  • Page 39 Once this setup is completed use “Save” button on bottom left to save changes. In order to make a recipient you must first add a user by using “Users” section on top right. Here you can assign sensors and alarms for specified users for notifications. In case there is an error with email server, “Mail Server Warning Notification Settings”...
  • Page 40: Sms

    option can be set up to check up on whether mails are sent or received correctly You can turn this setting on or off by checking “Mail Control” to active or passive. Also, mail control period can be set up (60 seconds by default). 9.7.
  • Page 41: Siren

    Here you can also configure when to receive alarms by setting up with “Working hours” and “After Working Hours” as well as add a voice call to said alarms. Inside sensor options you can configure so that what type of alarms to be received as SMS message.
  • Page 42 Once your siren type is selected in the siren config screen you will see the following: Via this menu you select the sensors which are connected to the sirens/buzzers and set alarm thresholds. Once the alarms are set for the selected output pressing “OK” will save the selected configuration.
  • Page 43: Snmp

    9.9. SNMP In the “SNMP” tab you can configure your data collecting server options Figure above shows how to set up SNMP configurations in regard to SNMP data collecting software being used for your devices. “IP address” section filled for trap receiving server.You can also set up multiple so that information gathered by SYSGuard to send to these SNMP data collecting software.
  • Page 44: Summary

    Summary 10.1. Alarm Generation SYSGuard generates alarm under following conditions: When any sensor or module disconnects from the main unit. • When values received from sensors such as temperature, humidity, voltage, current, • frequency, UPS etc are not within the normal operational range. When flood, smoke, vibration etc.
  • Page 45: Flood Alarm

    Conditions required to generate minimum alarm is as follows: Measured value > Defined Maximum Value – Hysteresis Condition required to eliminate alarm when maximum alarm is generated, is as follows: Measured value < Defined Maximum Value + Hysteresis Automatic operations that are carried out by SYSGuard when maximum or minimum alarm is generated is listed below: Informing by e-mail depending on the configuration •...
  • Page 46: Management

    During configuration it is selected whether the activated mode of the relay output is on contact or off contact. Upon your connection, you should choose the appropriate configuration setting.For more information, please contact support@exagate.com 10.2.1. Manual Management It is done via management page in WebPack User Interface. Users with required authorizations can turn on/off the devices they want.
  • Page 47: Troubleshooting

    Troubleshooting In this section you can find any possible problems that SYSGuard users may encounter and their solution methods. 11.1. Connection Problems Check power and ready leds on the device. If no led is lighting on the device, check your feeding unit.
  • Page 48 Alarm generation precondition for sensors measuring numerical figures such as humidity, temperature, voltage current frequency, ups is maximum value + hysteresis or minimum value – hysteresis. You could get more information in operating theory alarm generation section. Dry contact sensors only go into alarm mode after the specified period in hysteresis. Check the period entered in hysteresis.
  • Page 49 All Exagate products are covered with 2 years limited guarantee from the date of original purchase. (Warranty duration may change depending on your country) Your sales or delivery receipt, showing the date of purchase of product is your proof of purchase. ExaGate is obliged to repair or replace the defective hardware (or any part of it’s) with no charge to...

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Sysguard 7001-2gSysguard 7001-4g

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