HP Pavilion dv5000 Maintenance And Service Manual page 54

Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
No network
or modem
connection.
N
Network
or modem jack
active?
Y
Y
Digital
line?
N
N
NIC/modem
configured
in OS?
Y
Disconnect all
power from
the computer
and open.
Reseat NIC/modem
(if applicable).
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Replace jack
or have jack
activated.
Connect
to nondigital
line.
Reload
drivers and
reconfigure.
N
N
Y
Network
or modem
connection
working?
Replace
NIC/modem
(if applicable).
Y
Network
or modem
connection
working?
Replace
system
board.
Maintenance and Service Guide
Done
Done