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Related Manuals for Douze HETA Series
Summary of Contents for Douze HETA Series
- Page 1 HÊTA INSTRUCTION MANUAL HÊTA 2S 1x10 / HÊTA 2S Di2 / HÊTA 2S Enviolo...
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Page 2: The Hêta Model And Its Components
The Hêta model and its components Before you start, here are a few specific terms to familiarise you with your Hêta model. The following captioned drawings show the various components. - Page 4 BIKE COMPONENTS STEERING POSITION REAR FRAME HANDLEBARS FRONT FRAME BRAKE LEVERS EASY-UP STEM DISPLAY* FRONT LIGHTING ASSISTANCE SWITCH* FRONT MUDGUARD BELL FORK DERAILLEUR LEVER* FRONT BRAKE DISC TWIST-GRIP LEVER* PLATFORM DERAILLEUR SWITCH* KICKSTAND THROUGH AXLES OTHER BATTERY G CABLE DUCTS MOTOR H REAR STEERING PULLEY CHAIN/BELT...
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Page 6: Table Of Contents
USER MANUAL HÊTA RANGE Contents The Hêta model and its components Changing gears Braking and stopping BEFORE YOU START Disassembling/assembling the R&F frames Register on Ocode MOTORS OF THE HÊTA MODELS Loading HÊTA 2S 1x10 MOTOR Safe riding 1x10 derailleur transmission FIRST USE The Shimano EP8 Cargo motor Adjusting the saddle height... - Page 7 USER MANUAL HÊTA RANGE The Shimano EP6 Cargo motor Charger Display Technical characteristics Switches MAINTENANCE AND UPKEEP Walking assistance mode Adjusting the steering cables Shimano apps Battery management Battery Battery storage Charger Checking and changing worn parts Technical characteristics Maintenance plan HÊTA 2S Enviolo MOTOR Eco-riding Enviolo Heavy Duty transmission...
- Page 8 IMPORTANT potentially dangerous situation for the rider, his potential passengers and the integrity of This instruction manual is for the Douze Cycles cargo bike, the cargo bike. Hêta model, and its electric assistance system. It contains important information about your safety and that of passengers.
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Page 9: Before You Start
USER MANUAL HÊTA RANGE BEFORE YOU START... -
Page 10: Register On Ocode
When they leave the factory, Douze Cycles bicycles are • Protection against theft: to be contacted by law marked with a unique and permanent label that allows enforcement or an individual if your bike is found. - Page 11 Hêta cargo bike. Douze Cycles will be able to send you advice and technical information on your bike, directly via the Ocode messaging service. This may concern...
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Page 12: Loading
BEFORE YOU START Loading Your front-loader has been designed to transport people and goods. Loading must comply with certain limits so that you can ride in complete safety. Please refer to this table indicating loading limits. - Page 13 BEFORE YOU START HÊTA 2S 1x10 HÊTA 2S Di2 HÊTA 2S Enviolo BIKE WEIGHT 48 kg 49 kg 50 kg MAXIMUM CYCLIST WEIGHT 100 kg MAXIMUM CARGO WEIGHT ON REAR 25 kg LUGGAGE RACK MAXIMUM CARGO WEIGHT ON FRONT 100 kg PLATFORM Max 25 kg Max 100 kg...
- Page 14 To equip yourself with a child seat and/or a The use of a hitch is only possible with those suitable hitch, seek advice from your Retailer or products tested and certified by Douze Factory. the Douze Cycles Technical Centre. For more information, go to www.douze-cycles.
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Page 15: Safe Riding
Safe riding This notice has been supplied to you with your front-loader by your Retailer or your Douze Cycles Technical Centre. Every bike is assembled, configured and checked by a qualified person, who has received the relevant training and materials. - Page 16 BEFORE YOU START...
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Page 17: First Use
USER MANUAL HÊTA RANGE FIRST USE... - Page 18 It is, therefore, essential to adjust it to your body shape for optimal comfort and safety. Your Retailer or Douze Cycles Technical Centre will help you make such adjustments when you receive your cargo bike.
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Page 19: Adjusting The Saddle Height
FIRST USE Adjusting the saddle height Adjusting the saddle The ideal height is when your knee is slightly bent when the The saddle clamp lets you adjust the angle and height of the pedal is in its lowest position. To adjust the saddle height, saddle to suit your body shape and riding style (Fig-2). -
Page 20: Adjusting The Suspension Fork
FIRST USE Adjusting the suspension fork Your cargo bike is supplied with a telescopic fork to the front to make journeys more comfortable for the cyclist and any passengers. This fork allows hardness adjustment and partial locking of its run. Adjustments to firmness are made by turning the black thumbwheel situated on top of the fork in one direction or the other. -
Page 21: Charging And Fitting The Battery
FIRST USE Charging and fitting the battery A completely discharged battery must not be stored in any environment that is too cold To optimise your battery’s performance, it is important to (<10°C), nor left stored for more than 24 hours fully charge and discharge the battery for the first three without being recharged, otherwise it enters into uses. - Page 22 FIRST USE...
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Page 23: Use
USER MANUAL HÊTA RANGE... - Page 24 Your Hêta model is intended for use on tarmac roads, lightly-gravelled paths or any other type of non-asphalt road suitable for cycling, where the two wheels stay in permanent contact with the ground. The Hêta model is not intended, under any circumstances, for “all-terrain” use or any kind of competition.
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Page 25: Lowering And Raising The Kickstand
Lowering and raising the kickstand Attempts to lower and raise your Hêta model’s kickstand Make sure you are in a gear that allows you to get started, must be made with both hands on the handlebars and both without pedalling too hard. feet on the ground. -
Page 26: Changing Gears
Always release your disassembled on a suitable bike carrier. To do pedalling effort to change gears one at a time. this, contact your Douze Cycles Retailer or Braking and stopping Technical Centre. A cargo bike is heavier than a conventional bike, particular-... - Page 27 6/ Unscrew the two connecting pins (BTR 6) and take them out to the left, supporting the rear frame. (Fig-8) 7/ Separate the rear frame from the front frame, enough to be able to disconnect the battery and lighting cables without any force.
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Page 29: Motors Of The Hêta Models
USER MANUAL HÊTA RANGE MOTORS OF THE HÊTA MODELS... -
Page 30: Hêta 2S 1X10 Motor
To adjust the pedalling effort required for the incline, you will need to change gear. Choosing the right bracket Contact your Retailer or Douze Cycles Technical Centre to will also relieve the electric assistance so it is not forced update the product’s software. Do not use solvents, oil or needlessly. -
Page 31: Display
MOTORS OF THE HÊTA MODELS Display Shimano apps Two applications give you access to numerous features in Your Hêta 2S 1x10 Model is equipped with the Shimano addition to the factory settings. These apps are available in E5003 display. It lets you adjust the 3 assistance levels, see the Google Play Store and the App Store. -
Page 32: Battery
MOTORS OF THE HÊTA MODELS Battery Never leave the key in the lock as this could The battery is fitted onto its mounting using a lateral damage it. rotating motion. Charger Remember to hold your battery securely during installation and uninstallation, to avoid dropping The battery charger supplied with the system has a 1.8 it, which could lead to damage. -
Page 33: Technical Characteristics
Brakes Tektro M750 hydraulic discs 4 pistons 180 mm Rear luggage rack Standard front - 203 mm rear DIMENSIONS Steering system Steering by 2×2 cables Douze SCS Overall length 2,75 m Mudguard Matte black aluminium Overall width 0,62 m COMPONENTS... -
Page 34: Hêta 2S Di2 Motor
Usage conditions -10°C ~ 50°C Switching to automatic gear shifting Contact your Retailer or Douze Cycles Technical Centre to You can customise shift characteristics etc. automatic update the product’s software. Do not use solvents, oil or shifting in the E-Tube Project Cyclist app and save the other greases to clean components. -
Page 35: Display
MOTORS OF THE HÊTA MODELS The right switch: gear lever. This switch is dedicated to the operation of the derailleur with automatic gear changes. It allows you to shift up or down and choose between 3 configuration modes: Auto1, Auto2 and Manual. Walking assistance mode Walking assistance mode helps you push your front-loader more easily at a speed of 6km/h. -
Page 36: Shimano Apps
MOTORS OF THE HÊTA MODELS Shimano apps Two applications give you access to numerous features in addition to the factory settings. These apps are available in the Google Play Store and the App Store. The E-Tube Project Cyclist app With this first application, you will be able to personalise your settings, update the firmware of your display and identify and correct any errors. -
Page 37: Battery
MOTORS OF THE HÊTA MODELS Battery Never leave the key in the lock as this could The battery is fitted onto its mounting using a lateral damage it. rotating motion. Charger Remember to hold your battery securely during installation and uninstallation, to avoid dropping The battery charger supplied with the system has a 1.8 it, which could lead to damage. -
Page 38: Technical Characteristics
Tektro M750 hydraulic discs 4 pistons 180 mm Lights Busch & Müller IQ-XS front - 203 mm rear Standard Rear luggage rack Steering system Steering by 2×2 cables Douze SCS DIMENSIONS Mudguard Matte black aluminium Overall length 2,75 m COMPONENTS... -
Page 39: Hêta 2S Enviolo Motor
Maximum torque 100 Nm Find manuals from the different suppliers by Maximum gross vehicle weight 250 kg following this link: https://www.douze-cycles. Centre distance 135 mm com/en/take-care-of-your-douze The twist grip lever Gates Carbon Drive belt Manual shifting of the Enviolo hub does not have any differentiation and it is possible to use all positions in the Your Hêta 2S Enviolo model is equipped with a Gates... -
Page 40: The Shimano Ep8 Cargo Motor
Retailer or Douze Cycles Technical Centre. Contact your Retailer or Douze Cycles Technical Centre to To learn more about belted rear wheel removal update the product’s software. Do not use solvents, oil or and installation, tensioning and alignment, visit: other greases to clean components. -
Page 41: Shimano Apps
MOTORS OF THE HÊTA MODELS Shimano apps button again. If you release the “Y” button, the assistance stops. To exit walking assistance mode, press the “X” button. Two applications give you access to numerous features in addition to the factory settings. These apps are available in Walking assistance must never be used while the Google Play Store and the App Store. -
Page 42: Battery
MOTORS OF THE HÊTA MODELS Battery Never leave the key in the lock as this could The battery is fitted onto its mounting using a lateral damage it. rotating motion. Charger Remember to hold your battery securely during installation and uninstallation, to avoid dropping The battery charger supplied with the system has a 1.8 it, which could lead to damage. -
Page 43: Technical Characteristics
Brakes Tektro M750 hydraulic discs 4 pistons 180 mm Rear luggage rack Standard front - 203 mm rear DIMENSIONS Steering system Steering by 2×2 cables Douze SCS Overall length 2,75 m Mudguard Matte black aluminium Overall width 0,62 m COMPONENTS... - Page 44 MOTORS OF THE HÊTA MODELS...
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Page 45: Maintenance And Upkeep
USER MANUAL HÊTA RANGE MAINTENANCE AND UPKEEP... -
Page 46: Adjusting The Steering Cables
MAINTENANCE AND UPKEEP In this section, you will find a lot of tips to help you maintain your cargo bike. However, please remember that for any repairs you should contact your Retailer or Douze Cycles Technical Centre. Adjusting the steering cables You may feel that the steering is abnormally softer or har- sher than usual. -
Page 47: Battery Management
Re- not wait more than 24 hours before recharging it. If you plan tailer or Douze Cycles Technical Centre so they can not to use your front-loader for an extended period, it is... -
Page 48: Checking And Changing Worn Parts
Regularly check the wear parts of your Hêta front-loader so you do not take risks and avoid trouble while travelling. If you have any concerns about the wearing of certain components, please consult your Retailer or Douze Cycles Technical Centre. List of wearing parts:... -
Page 49: Maintenance Plan
MAINTENANCE AND UPKEEP The following recommendations are indicative for normal use of the Hêta model. It may be necessary to adapt them depending on your use. MAINTENANCE - TO BE CARRIED OUT AT REGULAR INTERVALS BY YOU, WITH THE ADVICE OF YOUR DEALER IF NECESSARY. Condition of equipment Actions Full cleaning... - Page 50 MAINTENANCE AND UPKEEP At your Douze Cycles dealer or technical centre, in accordance with the maintenance handbook. MAINTENANCE MAINTENANCE AT 300 KM OR AT THE LATEST 3 MONTHS FROM AT 3 000 KM OR AT THE LATEST 12 MONTHS FROM...
- Page 51 From the 6th revision onwards, please start from the de- Carry out maintenance on your Hêta model using the tails of the 2nd revision to ensure that your Hêta model is maintenance handbook supplied by your Douze Cycles perfectly maintained. dealer.
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Page 52: Eco-Riding
MAINTENANCE AND UPKEEP Eco-riding Adopting eco-riding habits every day will help you reduce your energy consumption while extending the life of the battery, motor and components of the cargo bike. Changing gear Firstly, it is better to change gear than to modify the assistance level of the motor. -
Page 53: Appendices
USER MANUAL HÊTA RANGE APPENDICES... -
Page 54: Tightening Torque
Pedals 8-10 Nm table below. If you cannot find the torque value for any Brakes component, seek the advice of your Retailer or Douze Brake calipers 6-8 Nm Cycles Technical Centre. Brake discs... -
Page 55: Warranty And After Sales Service
The warranty applies: Specific cases: • To purchases made from a Douze Cycles retailer or • Specific and professional uses of the Hêta front-loader are provided via a Douze Cycles Technical Centre. subject to restrictions so they do not fall outside the terms •... -
Page 56: Conformity Declaration
EPAC electrically assisted cycles ISO 4210 Cycles – Safety requirements for bicycles NF R30-050/DIN 79010 Utility Cycles - Safety Requirements Thomas Coulbeaut President of Douze Factory S.A.S.U. Technical documentation: 01/07/2023 Douze Factory S.A.S.U Rue des Trois Noyers 21550 Ladoix-Serrigny France...
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