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Dear customer, Vanpowers is a team of passionate bicycle enthusiasts dedicated clean, green commuting and sustainable e-bike solutions. We aim to provide top-quality e-bikes, honest purchasing guidance, and out- standing customer service. Our mission is to transform the way we work, travel, and make a positive environmental impact.
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Instruction Thank you for becoming the owner of a Vanpowers e-bike. Before you take your beloved e-bike to the streets and alleys, we warmly remind you to prioritize riding safety. Your riding safety depends on many factors: familiarity and mastery of the e-bike, e-bike maintenance, riding conditions, and etc.
Safety Warnings General Warnings Riding Environment Notes On Road Use FCC/IC Warning Statements...
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When replacing parts, be sure to use genuine replacement parts provided by the Vanpowers. Using non-Van- powers parts may cause malfunctions that can seriously affect your ride safety. Vanpowers is not responsible for any damages incurred due to the rider’ s decision to use non-Vanpowers replacement parts.
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replace any parts of the product or equipment, as this will void the warranty and may result in malfunctions and/orinjuries. DO NOT modify the product's circuits. Inappropriate modifications to the e-bike or its accessories can cause malfunctions. In order to reduce the risk of accidents and injuries, do not install any additional accessories that have not been purchased from or autho- rized by the seller, including but not limited to child safety seats and trailers.
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FCC/IC Warning Statements Changes or modifications not expressly approved by the party responsible for compliance could void the user’ s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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FCC/IC Warning Statements ISED Canada Statement: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’ s licence-exempt RSS(s)/ RSS Gen of the Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
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Minimum insertion depth marking Dropper Seatpost (GrandTeton Ultra Model Only) Your e-bike is equipped with a height-adjustable seat post. The dropper seatpost allows you to flexibly adjust the height of the saddle while riding. This adjustment is highly practical, whether for climbing (requiring a higher seat) or descending (requiring a lower seat).
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Saddle Position and Angle Adjusting the saddle to the correct position is key to achieving optimal performance and comfort. Loosen the fixing screw located under the saddle, then move the saddle position horizontally forward or backward, and adjust the tilt angle up or down to the appropriate position. After adjusting, tighten the angle adjustment screw ②...
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Handlebar Position Stand in front of the e-bike, gripping the front wheel with your legs, and check that the stem is aligned with the front wheel, and that the handlebar angle is perpendicular to the front wheel. Ensure that the stem clamp bolts are tightened to prevent free rotation between the stem and the front wheel.
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Changing Gears NOTICE! The e-bike should only be shifted while in motion; Do not shift gears when it is stationary. Check the e-bike's gear-shifting function. The numbers on the gear shifter on the right side of the handlebar indicate the number of gear speeds the e-bike has. These numbers correspond to the rear derailleur's cogset, with the cogs arranged from largest to smallest corresponding to gear positions 1-9 on the shifter.
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Brake Loosen the brake lever fixing screw, adjust the brake lever angle to a slight downward tilt, and then retight- en it to the recommended torque value. When adjusting the handlebar, make sure that the brake lever does not touch the grip during braking. As for the brake orientation, "The left brake lever operates the front brake, the right brake lever operates the rear brake".
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If the problem with powering on the display can not be solved with the above steps, please immediately contact Vanpowers Service Center or visit your nearest store for technical support.
DISPLAY INSTRUCTION Control Button Functions Display Interface Introduction Menu Interface Settings Error Codes...
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Control Button Functions Long press and Description Short press hold for 3 seconds "Power" button Long press to control power on/off Short press to increase assistance level "+" button Short press to decrease assistance level "-" button Long press to enter walk assist mode Long press to turn on/off...
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Display Interface Introduction Single riding distance Riding time Estimated remaining Total riding distance rideable distance Energy consumed Average riding speed during ride Maximum riding speed Average riding power Type-C Charging Port There is a 5V 1A Type-C charging port at the bottom of the display that you can use to charge your mobile device.
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Display Interface Introduction To ensure user safety, access to the menu interface is only possible when the e-bike is stationary (with a speed of 0). In the display interface, long press the "i" button to enter the menu interface. The method of operation in the menu interface is as follows in the table below.
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Menu Interface Settings 04.Auto Power-Off Time Setting: Options include OFF, 5, 10, 15, 20, 25, 30 minutes. OFF means the auto power-off function is disabled. 05.Front Light Sensor Switch: When in the ON state, the display will detect external ambient light bright- ness and automatically turn the front light (low beam mode) on or off.
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Menu Interface Settings 08.Connected to Vanpowers App: Use your phone to open the Vanlife App and scan the QR code for binding with the e-bike. 09.Reset: Selecting this option will restore all data and settings on the display to their initial default values.
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If a fault code is displayed on your e-bike at any time, it is recommended to immediately stop operating it and contact Vanpowers for assistance. The following types of faults are corresponding to the GrandTeton Ultra model:...
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The following types of faults are corresponding to the GrandTeton Pro model: Fault code Fault description Overcurrent of controller Battery over-voltage Controller undervoltage The controller temperature too high Motor temperature too high Motor stalling Power cut-off brake lever fault Throttle fault...
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Battery Information Before performing any operations on the battery, please familiarize yourself with all components of the battery and the charger. Battery button Charge-level light Lock Battery safety hook Battery Charging port and charger cable Battery Indicator Light Status After a short press of the battery button, the battery level indicators light up progressively from low to high up to the current charge level, and then turn off...
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Install Battery Check to make sure the battery holder is clean and dry, then follow the steps below. 01 Make sure the key is inserted into the frame and kept open. 02 Slowly push the battery along the frame until the battery is aligned with the terminal contacts. 03 Keep the battery safety hook unlocked and push up the upper part of the battery (make sure you push it hard enough) to ensure that the battery is installed in place.
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Fully charging the battery before each use will help extend the life of the battery and reduce the possibility of over-discharge. Do not charge the battery with any charger other than the original charger or a charger that you purchased directly from Vanpowers and is designed for use on your specific e-bike. -30-...
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40°C). Check the battery once a month and, if necessary, charge the battery to 75% using a Vanpowers charger. If stored for a long time, please keep the battery cool and dry, and charge the battery for 2 hours every 1 month.
CARE & MAINTENANCE •Maintenance Interval• •Maintenance Method• •Lubricating Parts Maintenance• •Fastener Torque Specifications•...
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Maintenance Interval WARNING! Regular inspections and maintenance are key to keeping your e-bike running properly and reducing wear and tear on its systems. The recommended maintenance intervals are for reference only. Actual wear and service requirements will vary depending on conditions of use. We generally recommend inspection, maintenance and necessary replacement during the time or mileage intervals listed first in the table below.
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Front fork Check to compress the front fork and allow the front fork to rebound naturally without making noise; Check whether the fork crown interferes with the frame when the handlebar is at the left and right extreme positions; Check whether the front fork is bent or broken. Brake Check whether the brake lever is securely attached to the handlebar and any obvious signs of peeling or cracking.
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Gear Shifter and Chain Check if the gear shifter is securely fastened to the handlebars and if it appears undamaged. Check the appearance of the derailleur for any deformities, ensure its functionality is normal, and check for any issues such as skipping gears or jamming. Check if is there any crack, jamming, or excessive wear on the chain.
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Fastener Torque Specifications To correctly tighten the screws on the vehicle, you must use an appropriate torque wrench that displays an adjustable range. You can find the torque specifications for adjusting additional components on the components themselves. If you can not find the specification you need in the table below, contact a profes- sional for support.
LIMITED WARRANTY •General• •Parts Covered by Warranty• •Limited Warranty Guide and Exceptions•...
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General Vanpowers bikes come with a limited warranty of up to 6 years from the date of customer receipt. If the e-bike is transferred to another owner, this warranty remains valid. Warranty claims must be made directly to Vanpowers. Any repairs during the.
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Limited Warranty Guide and Exceptions During the warranty period, if any core components are damaged, we will provide a new e-bike free of charge. If any non-core components within the warranty scope are damaged, we will send replacement parts free of charge, including shipping. After the warranty period expires, customers will need to purchase replacement parts/accessories themselves and pay for shipping.
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