en-us Troubleshooting
Issue
No milk intake by the
milk system.
Milk froth is too cold.
Appliance is not
dispensing hot water.
Milk system cannot be
assembled or
disassembled.
Appliance is not
dispensing drinks.
Water has dripped
inside at the base of
the appliance.
Brewing unit cannot be
removed.
Grinder will not start.
32
Cause and troubleshooting
The milk system is assembled incorrectly.
Assemble the milk system correctly.
▶
Order for connecting the milk container and milk system
is wrong.
First insert the milk system into the outlet and then
▶
the milk container.
Milk inlet tube not immersed in milk.
Use more milk.
▶
Check whether the milk inlet tube is immersed in the
▶
milk.
Milk is too cold.
Warm the milk.
▶
Milk system is soiled.
Clean the milk system in the dishwasher.
▶
Order of assembly is wrong.
First connect the milk system and then the milk
▶
container. When disassembling, you must first
remove the milk container and then the milk system.
Air in the water filter.
Immerse the water filter in water with the opening
1.
facing upwards until no more air bubbles escape.
Reinsert the filter.
2.
Firmly press the water filter straight down into the
▶
tank connection.
Residues of limescale remover are blocking the water
tank.
Remove the water tank.
1.
Clean the water tank thoroughly.
2.
Drip tray was removed too soon.
Wait a few seconds after the last drink was dispensed
▶
before removing the drip tray.
Locking mechanism cannot be released, brewing unit is
jammed.
Switch the appliance off and back on after 3 minutes.
▶
Appliance is too hot.
Disconnect the appliance from the power supply.
1.
Wait 1 hour so the appliance can cool down.
2.