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Dishwasher
SHP78CM2N
[en-us] Use and Care Manual

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Summary of Contents for Bosch 800 Series

  • Page 1 Dishwasher SHP78CM2N [en-us] Use and Care Manual...
  • Page 2: Table Of Contents

    en-us Further information and explanations are available online: Table of contents 1 IMPORTANT SAFETY INSTRUCTIONS....  4 11 Dishware ..............  17 1.1 Safety definitions............ 4 11.1 Damage to glass and dishware ...... 17 1.2 General information...........  4 11.2 Loading dishware ..........
  • Page 3 en-us 20 STATEMENT OF LIMITED PRODUCT WARRANTY ............  36 20.1 What this warranty covers & Who it applies to.. 36 20.2 How long the warranty lasts ........ 36 20.3 Extended Warranty .......... 36 20.4 Repair/replace as your exclusive remedy.... 37 20.5 Out of warranty product.........
  • Page 4: Important Safety Instructions

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS Read all instructions carefully before use. These 1.4 Restrictive Use precautions will reduce the risk of electrical shock, fire and This appliance is not intended for use by persons injury to persons. When using kitchen appliances, basic (including children) with reduced physical, sensory or safety precautions must be followed including those in the mental capabilities, or lack of experience and knowledge,...
  • Page 5: Risk To Children

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS WARNING Do not use harsh chemicals such as bleach-based ▶ Under certain conditions, hydrogen gas may be produced products to clean your dishwasher. Some bleach-based in a hot water system that has not been used for two products can damage your dishwasher and may weeks or more.
  • Page 6: Preventing Material Damage

    en-us Preventing material damage Note: To avoid impairing Zeolith drying performance, do Preventing material damage 2 Preventing material damage not position dishware parts directly in front of the intake opening or the blow opening of the Zeolith container. Preventing material damage NOTICE: Do not position heat-sensitive dishware parts directly in Harsh chemicals such as bleach-based products can front of the blow opening of the Zeolith container.
  • Page 7: Appliance

    Familiarizing yourself with your appliance en-us Familiarizing yourself with your appliance 4 Familiarizing yourself with your appliance Familiarizing yourself with your appliance 4.1 Appliance Detergent dispenser Add detergent to the detergent dispenser. Lower rack Lower rack →  Page 12 Lower spray arm The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms.
  • Page 8: Controls

    en-us Familiarizing yourself with your appliance Detergent tab collecting tray During the wash cycle, detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray, where they can dissolve fully. Upper rack Upper rack →  Page 12 Silverware drawer Silverware drawer → ...
  • Page 9 Familiarizing yourself with your appliance en-us Cycle buttons Cycles →  Page 10 Rinse aid refill indicator Rinse aid system →  "Adding rinse aid", Page 15 WLAN display Home Connect →  Page 22 Water supply display Display for water supply Cycle buttons and options Cycles →  Page 10 Options → ...
  • Page 10: Dishwasher Cycles

    en-us Dishwasher Cycles Dishwasher Cycles 5 Dishwasher Cycles Below is an overview of the different cycles available on your dishwasher. Dishwasher Cycles The running time may vary depending on the cycle selected. The running time depends on the water temperature, the quantity of dishware, the level of dirt and the option selected. The running time will change if the rinse aid system is switched off or rinse aid needs to be added.
  • Page 11: Options

    Options en-us When programs have been downloaded to the appliance, Option the name of the program will be displayed in the app. The ¡ This intensive cleaning may display alternately shows "AP:P" and the remaining increase water and energy running time. consumption.
  • Page 12: Upper Rack

    en-us Features Raise or lower the rack evenly to the right level. 7.1 Upper rack Arrange cups, glasses, and small tableware items in the top rack. Check that the rack is level on both sides. Release the levers. a The rack clicks into position. Slide the rack in.
  • Page 13: Silverware Drawer

    Features en-us To fold down a side shelf, push the lever forward fold down the side shelf ⁠ . 7.4 Silverware drawer To fold down the front tines, push the lever forward and Arrange silverware in the silverware drawer. fold down the folding tines ⁠ . Arrange silverware with the points and sharp edges down.
  • Page 14: Cup Shelf

    en-us Features You can fold the tines down to arrange pans, bowls and 7.5 Cup shelf glasses better. Use the cup shelf and the space underneath for small Folding down the tines cups and glasses or for large items of silverware, e.g. cooking spoons or serving cutlery.
  • Page 15: Before Using For The First Time

    Before using for the first time en-us Setting Upper rack Lower rack 2 max. ø 20.5 cm / 8" 30.5 cm / 12" 3 max. ø 23 cm / 9" 28 cm / 11" Tip: If you remove the 3rd rack, you can place large items Press the catch on the lid of the dispenser for rinse aid of dishware in the lower rack.
  • Page 16: Switching The Rinse Aid System Off

    en-us Detergent – A higher setting adds more rinse aid during the wash Detergent Description cycle, reduces water spots and improves the drying Liquid detergent Liquid detergent works faster and is result. recommended for shorter cycles To store the settings, press the button for 3 seconds.
  • Page 17: Detergent Table

    Dishware en-us Add the detergent to the dry detergent dispenser. Auto 1.75 Tbsp (25 ml) or 1 tab Normal 1.75 Tbsp (25 ml) or 1 tab Heavy 3 Tbsp (45 ml) or 1 tab 3 tbsp (45 ml) Speed 60® 1 Tbsp (15 ml) 1.75 tbsp (25 ml) 1 tbsp...
  • Page 18: Loading Dishware

    en-us Dishware 11.2 Loading dishware Arrange dishware correctly to optimize the dishwashing result and prevent damage to both dishware and the appliance. The noise level may also vary depending on the items placed in your dishwasher. NOTICE: Avoid dishwasher damage Do not load the dishwasher with paper products, plastic ▶...
  • Page 19: Basic Operation

    Basic Operation en-us Upper rack Upper rack Third rack Third rack Additional loading patterns for 10 place settings: Lower rack 12 Basic Operation Basic Operation Basic Operation 12.1 Protection against unintentional operation Your dishwasher has a built in feature to help prevent unintentional operation, e.g. by children. After starting the appliance, the door has to be closed within 4 seconds, otherwise the operation will be paused.
  • Page 20: Switching On The Appliance

    en-us Basic Operation 12.2 Switching on the appliance 12.7 Interrupting the wash cycle Touch with a short 1 second touch. Press On/Off. ▶ The cycle last selected and the option last selected will The program is saved and the appliance switches off. be set by default. Press On/Off.
  • Page 21: Basic Settings

    Basic settings en-us Basic settings 13 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings 13.1 Overview of the basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Rinse aid disp.
  • Page 22: Changing The Basic Settings

    en-us Home Connect® Basic setting Display text Selection Description Remote Start rc:01 rc:00 - rc:02 Activate or deactivate →  "Remote Start ", Page 23 . The following settings are possible: ¡ With the setting "rc:00", the option is permanently deactivated. ¡ With the setting "rc:01", the option can be selected via the button.
  • Page 23: Home Connect® Settings

    Cleaning and maintenance en-us Setting up Home Connect® 14.4 Remote Diagnostics Requirements The Customer Service can access your appliance via ¡ The Home Connect® app is installed on your mobile Remote Diagnostics if you ask them to do so, if your device. appliance is connected to the Home Connect® server and ¡...
  • Page 24: Cleaning Agent

    en-us Cleaning and maintenance Turn the coarse filter counterclockwise and remove Start the program without dishware. →  Page 20 the filter system . Make sure that no foreign objects fall into the sump. 15.2 Cleaning agent Only use suitable cleaning agents to clean your appliance. → ...
  • Page 25: Cleaning Spray Arms

    Cleaning and maintenance en-us Insert the filter system into the appliance and turn the Check that the lower spray arm is at the 6 o'clock coarse filter clockwise. position. Make sure that the arrow markings match up. Hold the spray arm in the center and lift straight up to The spray arm will automatically return to the correct remove.
  • Page 26: Troubleshooting

    en-us Troubleshooting Troubleshooting 16 Troubleshooting You can eliminate minor issues on your appliance Troubleshooting yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs. Issue Cause and troubleshooting E:20-60 lights up alternately. Appliance has detected that the heating element is calcified. Descale the appliance.
  • Page 27 Troubleshooting en-us Issue Cause and troubleshooting E:61-02 lights up alternately. Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Secure the cover of the drain pump so it clicks into place or clean the drain ▶...
  • Page 28 en-us Troubleshooting Issue Cause and troubleshooting E:92-10 lights up alternately. Spray arm rotation of the lower spray arm is blocked. Arrange the dishware so that it does not obstruct spray arm rotation of the lower ▶ spray arm. Lower spray arm is not correctly fitted. Fit the lower spray arm correctly.
  • Page 29 Troubleshooting en-us Issue Cause and troubleshooting Dishware is not dry. Position dishware at an angle where possible. ▶ The combined detergent used has a poor drying performance. Use rinse aid to improve drying performance. Use a different combined detergent with a better drying performance. Extra Dry/intensive drying not activated to improve drying performance.
  • Page 30 en-us Troubleshooting Issue Cause and troubleshooting Food remnants on dishware. Adjust the sensitivity of the sensors. ▶ →  "Sensors", Page 6 Tall narrow containers in corner areas are not rinsed out adequately. Do not position tall narrow containers at too great an angle or in corner areas. ▶...
  • Page 31 Troubleshooting en-us Issue Cause and troubleshooting Tea residue or lipstick marks on Only remove large remnants of food and do not pre-rinse dishware. ▶ dishware. Adjust the sensitivity of the sensors. ▶ →  "Sensors", Page 6 There are colored coatings (blue, The formation of films is due to substances contained in vegetables (cabbage, yellow, brown) inside the appliance celery, potatoes, noodles, etc.) or tap water (manganese).
  • Page 32 en-us Troubleshooting Issue Cause and troubleshooting Detergent residue is present in the Spray arms were blocked by dishware so detergent was not rinsed out. detergent dispenser or the tab Check that the spray arms are not blocked and can rotate freely. ▶...
  • Page 33 Troubleshooting en-us Issue Cause and troubleshooting Water is left in the appliance at the →  "Terminating the wash cycle", Page 20 ▶ end of the program. Appliance cannot be switched on Software update is taking place. or operated. Wait until the software update has finished. ▶...
  • Page 34: Transportation, Storage And Disposal

    en-us Transportation, storage and disposal Issue Cause and troubleshooting Noise level varies Distribute the dishware evenly. ▶ Load the appliance with more dishware. ▶ Light items of dishware move about during the wash cycle. Position light items of dishware securely. ▶ 16.1 Clean drain pump Large food remnants or foreign objects can block the drain Insert the pump cover...
  • Page 35: Transporting The Appliance

    If your dishwasher will be unused for an extended 1-800-944-2904 ▶ period of time in a location that experiences freezing www.bosch-home.ca/en/service/get-support temperatures (vacation home or through a vacation www.bosch-home.ca/en/service/cleaners-and-accessories period), have your dishwasher winterized by an For assistance with connecting to Home Connect®, you authorized service provider.
  • Page 36: Technical Specifications

    (Please search on the product website for your way for Bosch to notify you in the unlikely event of a safety appliance model and additional documents). Alternatively, notice or product recall.
  • Page 37 The warranty coverage described herein excludes all Product proves to have been manufactured with a defect defects or damage that are not the direct fault of Bosch, in materials or workmanship. If reasonable attempts to including without limitation, one or more of the following: repair the Product have been made without success, then ¡...
  • Page 38 BSH. 20.7 Obtaining warranty service To obtain warranty service for your product, you should contact Bosch Customer Support at 1-800-944-2904 to schedule a repair. 20.8 Product information For handy reference, copy the information below from the rating plate.
  • Page 40 • Discounts for filters, cleaners, accessories & parts • Easy access to manuals & appliance specifications • Easy access to part lists • Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration) Register here: www.bosch-home.com/us/owner-support/mybosch Looking for help? You'll find it here.

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