Backup Troubleshooting - Tesla Powerwall++ Owner's Manual

SYSTEM OPERATION

Backup Troubleshooting

• If a brownout or blackout is experienced during backup operation, reduce the loads and check that the
load breakers have not opened.
NOTE: See
power-outages
outage.
• If it is necessary to restart the Backup Gateway or Backup Switch, Tesla support may direct you to
press the Reset button on the device.
• If it is necessary to manually reconnect to the grid, Tesla Support may direct you to operate the
manual override switch on the Backup Gateway or the Backup Switch.
Component
1 Backup Gateway / Backup Switch RESET button
2 Backup Gateway / Backup Switch manual override switch
3 Backup Gateway circuit breaker (in most whole-home backup systems)
4
Backup Switch conduit hub
1
The Backup Switch conduit hub must be removed to access the Backup Switch Reset button or manual
override switch. To remove the conduit hub, use a Phillips PH2 screwdriver to loosen the (3) captured
fasteners holding it in place, then remove the hub. Once any service actions have been completed, replace
the conduit hub and tighten the (3) fasteners.
Powerwall++ Owner's Manual
https://www.tesla.com/support/energy/powerwall/own/best-practices-during-
for best practices to extend the backup duration of your system during an
1
Name
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