Huawei HG659 Manual page 8

Basic troubleshooting if lights do not show as
above:
Leave HG659 powered on for 5 minutes, with all cables
connected. Check lights again. If they do still not show as
expected check info below on how to continue:
Power: Off
1. Check power supply unit is connected to HG659
2. Check power switch on HG659 is turned on (found on right
side)
3. Check power point works with another appliance
4. If the power light is off,
Centre
Power flashing or red
Go to the Bigpipe Support Centre
WAN: Off (or flashing green)
1. Check that DSL port is connected properly.
2. Try connecting at other jackpoints around house
3. If WAN is still off or flashing,
Support Centre
Internet: Off (or flashing green without first turning solid
green)
1. Factory reset HG659.
2. Wait for 5 minutes
3. If internet is still off or flashing,
Support Centre
How to connect on UFB
How to connect with a Bigpipe modem on the Starter, Pro or
Elite plans
and contact support.
and contact support.
and contact support.
go to the Bigpipe Support
and contact support.
go to the Bigpipe
go to the Bigpipe