Samsung 85QN90D User Manual page 3

160 Using the Panel Care Functions
161 Updating the TV's Software
162 Using the Parental Settings function
163 Audio and Video Functions for the Visually or Hearing
Impaired
169 Using Voice Assistants on the TV
170 Using Other Functions
172 HbbTV
173 Using a TV Viewing Card ("CI or CI+ Card")
176 Teletext Feature
Precautions and Notes
180 Before Using the Recording and Timeshift Functions
182 Supported broadcasting audio options
183 Read Before Using Apps
184 Read Before Using the Internet Function
186 Read Before Playing Photo, Video or Music Files
199 Read After Installing the TV
200 Supported Resolutions for UHD Input Signals
201 Resolutions for Input Signals supported by 8K models
(QN7**D series or higher)
202 Supported Resolutions for FreeSync (VRR)
204 Read Before Connecting a Computer (Supported
Resolutions)
207 Supported Resolutions for Video Signals
209 Read Before Using Bluetooth Devices
210 Licences & Other Information
Troubleshooting
Picture Issues
212 The screen is flashing or has become dark
213 The picture is not bright, or the picture colours do not look
clear
214 The picture colours are black and white or do not look the
way they should look
214 The TV automatically turns off by itself
215 TV (The Frame TV) cannot be turned off.
215 Unable to power on
215 The TV remains on or does not turn on automatically.
216 Unable to find a Channel
216 The TV image does not look as good as it did in the store.
216 Displayed video looks blurry
217 The picture is distorted.
217 There is a dotted line on the edge of the screen.
217 The picture won't display in full screen.
217 The Subtitle function in the TV menu is deactivated.
218 Subtitles appear on the TV screen.
218 The HDR of the connected external device turns off.
Sound and Noise Issues
219 How can I connect an audio device to the TV?
219 There is no sound or the sound is too low at maximum
volume.
219 The picture is good but there is no sound.
220 HDMI (eARC/ARC) is connected, and there is no sound.
220 The speakers are making an odd sound.
220 The sound is interrupted.
221 Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
221 The TV audio is not being played through the Soundbar or
A/V receiver.
221 The sound is not heard clearly.
222 The volume of the external device cannot be adjusted.
222 I want to turn the TV and audio device off and on at the
same time.