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Problem
You cannot open the appli‐
ance door.
The appliance makes an un‐
usual noise and vibrates.
The programme duration in‐
creases or decreases during
programme execution.
The washing results are not
satisfactory.
Too much foam in the drum
during the washing cycle.
After the washing cycle,
there are some detergent
residues in the dispenser
drawer.
The appliance does not dry
or does not dry correctly.
The laundry is full of different
colours fluff.
After the check, activate the appliance. The programme continues from the
point of interruption.
If the problem occurs again, contact the Authorised Service Centre.
The necessary data for the service centre are on the rating plate.
50
ENGLISH
Possible solution
•
Make sure that a washing programme that ends with water in tub, has not
been selected.
•
Make sure that the washing programme is finished.
•
Set the drain or the spin programme if there is water in the drum.
•
Make sure that the appliance receives electrical power.
•
This problem may be caused by a failure of the appliance. Contact the Author‐
ised Service Centre.
If you need to open the door, please read carefully "Emergency door opening".
•
Make sure the levelling of the appliance is correct. Refer to "Installation in‐
struction".
•
Make sure that the packaging and/or the transit bolts are removed. Refer to
"Installation instruction".
•
Add more laundry in the drum. The load may be too small.
•
The ProSense System is able to adjust the programme duration according to
the type and the laundry load size. Refer to "The ProSense System load de‐
tection" in "Daily Use" chapter.
•
Increase the detergent quantity or use a different detergent.
•
Use special products to remove the stubborn stains before you wash the laun‐
dry.
•
Make sure that you set the correct temperature.
•
Decrease the laundry load.
•
Reduce the quantity of detergent or the number of tablets or single-dose deter‐
gents.
•
Make sure that the flap is in the correct position (UP for powder detergent -
DOWN for liquid detergent).
•
Make sure you have used the detergent dispenser according the indications
given in this user manual.
•
Turn the water tap on.
•
Make sure the drain filter is not clogged.
•
Reduce the laundry load.
•
Make sure you have set the correct cycle. if necessary, set again a short dry‐
ing time.
The fabrics washed in the previous cycle released fluff of a different colour:
•
The drying phase helps to eliminate some fluff.
•
Clean the clothes with a fluff remover.
In case of an excessive amount of fluff in the drum refer to "Fluff in the fabrics"
paragraph for more details.
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