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Speakerbus ALTO Frequently Asked Questions

Speakerbus ALTO Frequently Asked Questions

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Question
GENERAL
How do I adjust the stand angle?
My ALTO is connected by Ethernet but the device will not
power up.
How do I log into ALTO?
I am prevented from logging on due to no active
recorders available, what should I do?
How do I find out my logged in information from ALTO?
I am having difficulty reading the screen due to the light
in my office shining on the screen, how can I fix this?
My status icons are not all green. What should I do?
How do I log out of ALTO?
How do I find out ALTO's settings when logged out?
AUDIO
I can hear my own voice echoing through the speaker/
headset when talking on a speaker channel.
I can hear my voice when not talking on a speaker
channel coming out of the speaker.
SPEAKER CHANNELS
How do I adjust individual speaker channel volumes?
How do I talk on a speaker channel?
Speakerbus reserves the right to change this document without notice. It provides outline specification
only and cannot be used as the basis of any contract.
Reference: FAQ0002/R2. © Speakerbus Ltd 2024.
Updated 21 February 2024 www.speakerbus.com.
For further information email: info@speakerbus.co.uk
Telephone: +44 (0)20 7398 6800
ALTO Frequently Asked Questions
Answer
The ALTO has a Stand Release Mechanism where
you push the button on the back of the device to
release the stand, adjusting it to user preference.
ALTO requires PoE (Power over Ethernet). Please
check that the switch you are plugged into is PoE
enabled. Alternatively, use a PoE injector to supply
power to the device.
Using your user credentials set up in iManager, log
on by entering your ID and password using the
keypad on the touchscreen. Once credentials are
entered touch the confirm
You may be logged into a device that is in a different
call region. Contact your Administrator.
Press the top right-hand grey key. This will display
your logged-in information.
Adjust the device viewing angle. ALTO's adjustable
stand can be set to one of four positions using the
stand release mechanism (push to release) button
on the rear.
Touch the menu
softkey located on ALTO's
default screen. Then touch the information
softkey, depending on the status that is having
the issue connecting, select one of the following
softkeys to view the issue
To log out of ALTO, touch the menu
located at the bottom left of the screen. Touch the
logout
softkey which will prompt 'You are about
to log out. Confirm or cancel this action'. Confirm
by touching the confirm
Touch the menu
softkey located on ALTO's
default screen. Then touch the information
softkey. Report your findings to your Administrator.
Echo is the result of the received audio entering the
transmit path via the microphone and feeding round
in a loop. You may consider reducing the speaker
volume to counter this effect or selecting a different
Environment setting through the user menu.
Touch the volume
softkey. Swipe left, with your
finger, to reduce the channel/master volume and
swipe right to increase the volume.
This assumes you do not have latching enabled.
Press and talk whilst holding down the relevant
channel's blue physical talk key. Release to end
talking on the channel.
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softkey.
,
,
or
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softkey
softkey.

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Summary of Contents for Speakerbus ALTO

  • Page 1 Release to end talking on the channel. Speakerbus reserves the right to change this document without notice. It provides outline specification only and cannot be used as the basis of any contract. Reference: FAQ0002/R2. © Speakerbus Ltd 2024.
  • Page 2 How do I move a speaker channel to another position on my ALTO? Speakerbus reserves the right to change this document without notice. It provides outline specification only and cannot be used as the basis of any contract. Reference: FAQ0002/R2. © Speakerbus Ltd 2024.
  • Page 3 Green indicates transmitting when speaking and red when receiving audio. How do I power off my ALTO as I need to move desk? ALTO is powered by the network Ethernet cable plugged in the rear using PoE (Power over Ethernet).