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Fault
"E:30 / -10" and/or
"E:35 / -10"
lights up.
flashes.
All other error codes.
"E:30/-20"
Cause and troubleshooting
To reset the error message, switch the appliance
2.
off.
Switch the appliance back on.
3.
If the error message is displayed again, call cus-
4.
tomer service.
→ "Customer Service", Page 53
There is water in the base trough.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 53
The appliance is leaking.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 53
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump unit is not inserted.
Insert the pump unit into the detergent drawer.
1.
→ "Cleaning the detergent drawer", Page 36
Push in the detergent drawer until the symbol goes
2.
out.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 31
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Door is not closed.
Close the door.
▶
Laundry is caught in the door.
Remove any trapped laundry.
▶
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 53
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 53
Detergent dosage is too high.
Troubleshooting en
43
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