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Fix issues : Maintenance procedures
If you still experience the following issues, then reset all apps:
•
App crashes frequently or won't open
•
App doesn't behave as expected
•
App uses too much battery or data
•
App sends error messages or notifications
•
App causes phone to be slow or unresponsive
What gets deleted/removed when you reset
•
Selections you made for default apps to use for specific functions or to open specific file types; you'll be
asked to choose again.
•
Apps you disabled manually to prevent them from showing in the app tray or on the home screen will
reappear; you can
•
Preferences you set for app notifications, like hiding notification content from the lock screen; you can
reset these.
•
Changes in background data and app permissions.
Reset
To reset all apps:
1.
Go to Settings > System > Reset options.
2.
Touch Reset app preferences.
3.
Touch Reset apps.
Reset baseband settings
This resets your phone's mobile network connections.
When to use this reset
•
Weak mobile signal
•
Calls frequently drop
•
Phone has difficulty connecting to mobile data
What gets deleted/removed when you reset
•
Mobile access point name (APN)
•
Selected mobile network mode
•
Other network-specific settings
Reset
1.
Go to Settings > System > Reset options.
2.
Tap Reset baseband settings.
3.
Tap Reset and restart.
disable them
again.
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