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Samsung Manuals
Smart TV
QN85QN90BAFXZA
Manual
Samsung QN85QN90BAFXZA Manual page 3
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
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148 Updating the TV's Software
149 Using the Parental Settings function
149 Using the Gesture function
150 Audio and Video Functions for the Visually or Hearing
Impaired
155 Using Voice Assistants on the TV
156 Using Other Functions
Precautions and Notes
158 Before Using the Recording and Timeshift Functions
160 Read Before Using Apps
161 Read Before Using the Internet Function
163 Read Before Playing Photo, Video, or Music Files
177 Read After Installing the TV
178 Supported Resolutions for UHD Input Signals
179 Resolutions for Input Signals supported by 8K models
(QN7**B series or higher)
180 Supported Resolutions for FreeSync (VRR)
181 Read Before Connecting a Computer (Supported
Resolutions)
184 Supported Resolutions for Video Signals
186 Read Before Using Bluetooth Devices
187 Blocking programs based on their TV Rating
190 Licenses
Troubleshooting
Picture Issues
191 The screen is flashing or has become dark
191 The picture is not bright, or the picture colors do not look
clear
192 The picture colors are black and white or do not look the
way they should look
193 The TV automatically turns off by itself
193 TV (The Frame TV) cannot be turned off
.
193 Unable to power on
194 The TV remains on or does not turn on automatically
.
194 Unable to find a Channel
195 The TV image does not look as good as it did in the store
195 Displayed video looks blurry
195 The picture is distorted
195 There is a dotted line on the edge of the screen
196 The picture won't display in full screen
196 The Caption function in the TV menu is deactivated
196 Captions appear on the TV screen
196 The HDR of the connected external device turns off
Sound and Noise Issues
197 How can I connect an audio device to the TV
?
197 There is no sound or the sound is too low at maximum
volume
.
197 The picture is good but there is no sound
.
197 HDMI (eARC) is connected, and there is no sound
.
198 The speakers are making an odd sound
.
198 The sound is interrupted
.
198 Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
198 The TV audio is not being played through the Sound bar or
A/V receiver
.
199 The sound is not heard clearly
.
199 The volume of the external device cannot be adjusted
.
199 I want to turn the TV and audio device off and on at the
same time.
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