Samsung HG32ED590HB Service Manual
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Samsung HG32ED590HB Service Manual

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SERVICE
Hospitality Displays
HG32ED590HB
LED TV
Chassis : HAL50
Model
: HG32ED590HB
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Summary of Contents for Samsung HG32ED590HB

  • Page 1 LED TV Chassis : HAL50 Model : HG32ED590HB SERVICE Manual Hospitality Displays Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram HG32ED590HB...

  • Page 2: Table Of Contents

    Contents 1. Precautions ........................1-1 1-1. Safety Precautions ......................1-1 1-1-1. Warnings ........................1-1 1-1-2. Servicing the LED TV ....................1-1 1-1-3. Fire and Shock Hazard .....................1-1 1-1-4. Product Safety Notices .....................1-2 1-2. Servicing Precautions ......................1-3 1-2-1. General Servicing Precautions .................1-3 1-3. Static Electricity Precautions ....................1-4 1-4.
  • Page 3 5. Wiring Diagram ......................5-1 5-1. Wiring Diagram ........................5-1 5-2. Connector ..........................5-2 5-3. Connector Functions ......................5-5 5-4. Cables ..........................5-6 ANNEX. Exploded View & Part List [HG32ED590HBXEN TS01] ......ANNEX-1 1-1. Exploded View ......................ANNEX-1 1-1-1. Part List ......................ANNEX-1 2-1. Electrical Parts List ....................ANNEX-2...
  • Page 4 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2015 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...
  • Page 5 3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the LED TV. This LED TV contains electrostatically sensitive devices. Use caution when handling these components. WARNING 3-1. Disassembly and Reassembly Disconnect the LED TV from the power source before disassembly.
  • Page 6 3. Disassembly and Reassemble Description Picture Description Screws Remove the screws from the COVER- JACK. • 32" : 1EA 6003-001782 SCREW-TAPTYPE M4,L12,ZPC(BLK) Remove the COVER-JACK. Remove the ASSY BOARD P-JOG SWITCH & IR cables. ASSY BOARD P-JOG SWITCH & IR Remove the screws from the ASSY COVER P-MIDDLE REAR.
  • Page 7 3. Disassembly and Reassemble Description Picture Description Screws Remove the Power Cables and Speaker Cables. Power Cable Power Cable Speaker Cable Remove the LVDS Cable, Panel Wire Panel Wire Cable Cable. LVDS Cable LVDS Cable Remove the screws of ASSY PCB MAIN.
  • Page 8 3. Disassembly and Reassemble Description Picture Description Screws Remove the ASSY T CON. ASSY T CON Remove the ASSY WIFI Module, ASSY BOARD P-JOG SWITCH & IR. ASSY WIFI Module ASSY BOARD P-JOG SWITCH & IR Completed disassembly. • Panel. NOTE Reassembly procedures are in the reverse order of disassembly procedures.
  • Page 9 ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [HG32ED590HBXEN TS01] 1-1. Exploded View 1-1-1. Part List Code No. Description & Specification Q’ty SA/SNA Remark BN95-01137E PRODUCT LCD-SDC; CY-DF320BGLV4H,H5203,Ba BN96-21618H ASSY CHASSIS TOP P; Y13 Full LED, 3 BN96-21669A ASSY SPEAKER P;...
  • Page 10 ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark HG32ED590HBXEN (TS01) S001A BN90-03830C ASSY STAND;UEH5000,32,EO SG03 BN61-07940B GUIDE-STAND;UE5000,32,EO,PC+GF20%,V2,BK0 0103-007285 RESIN PC;HF3200H,K21294,BK0007,V2 SB04A BN96-21735B...
  • Page 11 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ..5 BN02-00040C TAPE DOUBLE FACE-D-PLATE;F-LED ALL,MKT50 ..5 BN02-00102B TAPE-FILAMENT;#8917,0.15,25,50,WHITE ..5 BN02-00352B TAPE OPP;PET,T0.05,W30,L50M,BLK,ULNO.E16 ..5 EC13 BN39-01840A LEAD CONNECTOR;32inch direct wire-harnes ..5 BN63-09500A GASKET-EMI;Y12 Direct LED,Conductive Fab ..5 BN64-01895F CHASSIS-BOTTOM NON EOL;F-LED 32"...
  • Page 12 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ..5 2007-007136 R-CHIP;4.7Kohm,1%,1/16W,TP,1005 ..5 2007-007306 R-CHIP;100ohm,1%,1/16W,TP,1005 ..5 2007-007590 R-CHIP;82Kohm,1%,1/16W,TP,1005 ..5 2007-007651 R-CHIP;9.1Kohm,1%,1/10W,TP,1608 ..5 2007-007698 R-CHIP;5.1Kohm,1%,1/16W,TP,1005 ..5 2007-008117 R-CHIP;2.7Kohm,1%,1/16W,TP,1005 ..5 2007-008137 R-CHIP;24Kohm,1%,1/16W,TP,1005 ..5 2007-008622 R-CHIP;0.47ohm,1%,1/10W,TP,1608 ..5 2011-001264...
  • Page 13 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 BN60-00472B SPACER-BLOCK;F-LED 32",MTU-R,702,BLK,T0..4 BN60-00701A SPACER-TOP,UD;Y13 Slim F-LED 32,GASKET*, ...4 BN60-00701B SPACER-TOP,LR;Y13 Slim F-LED 32,GASKET*, ...4 BN60-00715A SPACER-TOP,CORNER;Y13 Slim F-LED,GASKET* ...4 AS080 BN63-07229T SHEET-COVER;Y12 F-LED,SI,T0.052,W 18mm,1 ...4...
  • Page 14 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 1103-001561 IC-EEPROM;S-24C02DI-J800,2Kbit,256X8bit, ...4 1103-001564 IC-EEPROM;S-24C512CI-J800,512Kbit,64Kx8, ...4 1105-002528 IC-DDR3 SDRAM;K4B4G1646D-BCMA,DDR3 1866, ...4 1105-002534 IC-DDR3 SDRAM;K4B2G1646Q-BCMA,DDR3 SDRAM ...4 1201-003671 IC-AUDIO AMP;NTP7414,MLF,48P,7x7mm,DUAL, ...4 1203-004364 IC-VOL. DETECTOR;RT9818C-42PV,SOT-23,3P, ...4 1203-006017 IC-VOL.
  • Page 15 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-001333 R-CHIP;18Kohm,5%,1/16W,TP,1005 ...4 2007-002970 R-CHIP;56ohm,5%,1/16W,TP,1005 ...4 2007-007001 R-CHIP;3.9Kohm,5%,1/16W,TP,1005 ...4 2007-007107 R-CHIP;100Kohm,1%,1/16W,TP,1005 ...4 2007-007135 R-CHIP;18Kohm,1%,1/16W,TP,1005 ...4 2007-007136 R-CHIP;4.7Kohm,1%,1/16W,TP,1005 ...4 2007-007138 R-CHIP;27Kohm,1%,1/16W,TP,1005 ...4 2007-007142 R-CHIP;10Kohm,1%,1/16W,TP,1005 ...4 2007-007156...
  • Page 16 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-005083 C-CER,CHIP;220nF,10%,50V,X7R,TP,1608,0.8 ...4 AD480 2203-005249 C-CER,CHIP;100nF,10%,50V,X7R,TP,1608 ...4 AD480 2203-005344 C-CER,CHIP;22nF,10%,25V,X7R,TP,1005,0.5T ...4 AD480 2203-005642 C-CER,CHIP;0.22nF,5%,50V,NP0,TP,1005 ...4 AD480 2203-006048 C-CER,CHIP;100nF,10%,10V,X7R,TP,1005 ...4 AD480 2203-006126 C-CER,CHIP;47nF,10%,16V,X7R,TP,1005 ...4 AD480...
  • Page 17 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 3708-003073 CONNECTOR-FPC/FFC/PIC;51P,0.5mm,SMD,AU,N ...4 3709-001712 CONNECTOR-CARD SLOT;68P,1.27mm,ANGLE,AU, ...4 EH01 3711-008131 HEADER-BOARD TO CABLE;BOX,4P,1R,2.5mm,AN ...4 EH01 3711-008558 HEADER-BOARD TO CABLE;BOX,26P,2R,1.25mm, ...4 EH01 3711-008634 HEADER-BOARD TO CABLE;BOX,10P,2R,2mm,ANG ...4 3722-003225 JACK-USB;4P/1C,Au,BLK,SMD-A(DIP),A,13.1x...
  • Page 18 6003-001782 SCREW-TAPTYPE;BH,+,B,M4,L12,ZPC(BLK),SWR 6902-001962 BAG PE;LDPE,BIOBASED,T0.05,W400,L300,TRP REMOCON AA59-00818A REMOCON;TM1240,44,3.0V,HB460, HB67X, HB6 T0568 BN39-00864A CBF IF-MODULAR/MODULAR;Bordeaux Plus HOT BN68-02989A LABEL-PQS;ALL,ALL,Paper,30,65,WHITE,SEH BN68-03019A LEAFLET-10,SAFETY GUIDE;ALL,SAMSUNG,28LE BN68-04027C MANUAL FLYER-05,STAND GUIDE;U4000(32),SA BN68-04972D LEAFLET-04,REGULATORY GUIDE;ALL,SAMSUNG, BN68-07242J LEAFLET-02,QSG;ED590,EU,ENG,MOJO*,black, BN68-07351H LEAFLET-05,FICHE;ALL,W/P* BN69-08449A PACKING SHEET;-,LDPE,-,0.04,W0.12,L500,- BN96-15806B ASSY HOLDER P-WIRE STAND;UE5500,NYLON,BL ...4...

  • Page 19: Precautions

    1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.

  • Page 20: Product Safety Notices

    1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.

  • Page 21: Servicing Precautions

    1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.

  • Page 22: Static Electricity Precautions

    1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.

  • Page 23: Installation Precautions

    1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.

  • Page 24: Product Specifications

    2. Product specifications 2. Product Specifications 2-1. Product information Model HG32ED590HB Front View * W : Width H : High D : Depth Detail View Color Front Color : BLACK / Stand Color : BLACK Set without Stand 738.3 x 93.2 x 444.9 mm Dimensions 32"...

  • Page 25: Product Specification

    • PIP(in HDMI 1, 2 and Sub picture is available only in TV mode(DTV/ATV)) • Dolby MS10, DTS Premium Sound 5.1, DTS Studio Sound Specifications „ Model HG32ED590HB Item Description Screen Size 32 inches LCD Panel FHD 60 Hz Scanning Frequency...

  • Page 26: Detailed Specifications

    DTS Studio Sound DTS Codec DTS Premium sound 5.1 Sound Output (RMS) Speaker Type 2CH(Down Firing + Base Reflex) Woofer Smart TV Samsung SMART TV Apps Smart Interaction Voice Control Smart Convergence Mobile to TV - Mirroring, DLNA Samsung SMART View WiDi...
  • Page 27 Teletext (TTX) Triple Protector Hospitality Feature Samsung LYNK™ SINC Compatibility H.Browser Compatibility Samsung LYNK™ REACH Samsung LYNK™ REACH Server Compatibility Hospitality Home Menu Bluetooth Music Player (Mobile → TV) Hospitality Plug&Play (Easy Set-up) Power On Mode Hotel Channel List Channel Setup On/Off...
  • Page 28 Music Mode Backlight on/off TTX Clock Update (Analogue) USB Cloning Smoovie Compatibility Soft AP On/Off Timer (Schedule) Wake-up Timer (Alarm) Samsung LYNK™ DRM Pro:Idiom bLAN Security Mode S/W EPG (Solution EPG) IEC 60601-1 Standby LED Color Wake on LAN (WOL) Input &...
  • Page 29 2. Product specifications Item HG32ED590HBXEN Input & Output RJP (Remote Jackpack) (Side/Rear) Headphone ID (Side/Rear) Door-Eye Control (Side/Rear) Door-Eye Video In (Side/Rear) System DTV Tuner Built-in DVB-T2/C/S2 Analog Tuner Design Front Color Black Stand Type Square Swivel (Left/Right) 90/90 Eco Feature Eco Label Eco Mark Planet First...

  • Page 30: Accessories

    2. Product specifications 2-3. Accessories NOTE • The items’ colors and shapes may vary depending on the model. • Cables not included in the package contents can be purchased separately. • The part code for some accessories may differ depending on your region. Product Code.

  • Page 31: Viewing The Functions

    If you select Standalone from the “Select Hotel TV Mode” OSD, the “Select Menu Language” OSD appears. Initial Highlight : English Display time: OSD timeout and operation are the same as Samsung’s consumer TV models. If you press the Enter key, the “Select Country” OSD appears.

  • Page 32: Hospitality Mode Option

    2. Product specifications 2-4-2. Hospitality mode option NOTE Depending on Model and Region, some menu are NOT exist at TV set. Hotel TV Function Description Category Item initial value Hospitality Mode Hospitality Mode Select the Hotel TV mode. (ON / OFF) Set the default values, which will be applied when the TV is turned on.
  • Page 33 2. Product specifications Hotel TV Function Description Category Item initial value Use this for music output from an mp3/audio player coming through an PC Input Source. When on, you can hear sound from the player through the TV even Music Mode PC when there is no video signal.

  • Page 34: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. Previous Check Check list for initial operation „ • AC Power Cord connected to the TV and the wall receptacle. • Standby Power/IR Indicator LED is turned On. • If Power/IR Indicator is not on check 10p power cable is connected and for correct Standby Voltage from SMPS to Main.
  • Page 35 4. Troubleshooting How to check inner pattern? „ Move to Factory mode. Power OFF INFO MENU MUTE Power On Move to ‘Service Mode.’ Move to ‘Test pattern’. Option Control Debug Test Pattern Pattern Sel ADC/WB Advanced Check inner patterns.

  • Page 36: How To Check Fault Symptom

    4. Troubleshooting 4-2. How to Check Fault Symptom 4-2-1.No Power • The LEDs on The front panel do not work when connecting The power cord. Symptom • The SMPS relay does not work when connecting The power cord. • The units appears to be dead. The IP relay or the LEDs on the front panel does not work when connecting the power cord if the cables are improperly connected or the Main Board or SMPS is not functioning.
  • Page 37 4. Troubleshooting Location of Parts „ Main Board_Front CN201 Detail Q202 Q206 L201...

  • Page 38: No Video (Hdmi 1, 2 - Digital Signal)

    4. Troubleshooting 4-2-2. No Video (HDMI 1, 2 - Digital Signal) Symptom • Audio is normal but no picture is displayed on the screen. • Check the HDMI source. Major • Check the HDMI switch. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.
  • Page 39 4. Troubleshooting Location of Parts „ Main Board_Front HDMI1 HDMI2 CN1402_FHD Detail CN501_H2 CN502...
  • Page 40 4. Troubleshooting Waveforms „ HDMI input (RX_Data, RX_Clk) LVDS output...

  • Page 41: No Video (Tuner_Cvbs)

    4. Troubleshooting 4-2-3. No Video (Tuner_CVBS) Symptom • Audio is normal but no picture is displayed on the screen. • Check the Tuner CVBS source. Major • Check the Tuner. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.
  • Page 42 4. Troubleshooting Location of Parts „ Main Board_Front IC1001 CN1402_FHD Tuner Detail PIN #29 : B3.3V C730_FN/C731_FN C807 PIN #4 : B1.8V (C710/ZC721)
  • Page 43 4. Troubleshooting Waveforms „ CVBS OUT (Grey Bar) LVDS output 4-10...

  • Page 44: No Video

    4. Troubleshooting 4-2-4. No Video Symptom • Audio is normal but no picture is displayed on the screen. • Check the Video CVBS source. Major • This may happen when the LVDS cable connecting the Main Board and the Panel is checkpoints disconnected.
  • Page 45 4. Troubleshooting Location of Parts „ Main Board_Front IC1001 CN1402_FHD Detail 4-12...
  • Page 46 4. Troubleshooting Waveforms „ CVBS OUT (Grey Bar) LVDS output 4-13...

  • Page 47: No Sound (Speaker)

    4. Troubleshooting 4-2-5. No Sound (Speaker) Symptom • Video is normal but there is no sound. • When the speaker connectors are disconnected or damaged. Major • When the sound processing part of the Main Board is not functioning. checkpoints •...
  • Page 48 4. Troubleshooting Location of Parts „ Main Board_Front SPEAKER Detail CN402 PIN #45 :B CLK PIN #4 : LR CLK PIN #6, 7 : I2C_SDA/SCL 4-15...
  • Page 49 4. Troubleshooting Waveforms „ MCLK / LRCLK / PCM_I2C_DATA MCLK / LRCLK / PCM_I2C_DATA Speaker / Monitor OUT , SPDIF OUT Speaker / Monitor OUT , SPDIF OUT 4-16...

  • Page 50: Factory Mode Adjustments

    4. Troubleshooting 4-3. Factory Mode Adjustments 4-3-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". HG32ED590HBXEN „ 32" Inches TS01 FA02 Vendor PANEL Code...

  • Page 51: Entering Factory Mode

    4. Troubleshooting 4-3-2. Entering Factory Mode To enter ‘Service Mode’ Press the remote -control keys in this sequence : • If you do not have Factory remote control Power OFF INFO MENU MUTE Power On • If you have Factory remote control INFO Factory •...

  • Page 52: Factory Data

    4. Troubleshooting 4-3-3. Factory Data Option „ Factory Menu Name Data Range Factory Reset Type 32A6AF2V; 32A6AF2V Local Set ED_MAL/ED_VIET/AD_SIN2/ED_INDIA/AD_ AU_NZ2/ED_THAI/ED_PHI/ED_INA SW Model HD590 BOM Model TUNER AUTO(DVB-T2/C/S2) Ch Table NONE MRT Option Front Color U-S-C-5K Lvds Format JEIDA Language_Arabic EU / ASIA Region PANEURO...
  • Page 53 4. Troubleshooting Factory Menu Name Data Range 24Px4 Support BD Wise Support Data Service Support PVR Support CI Support LEDMotionPlus Support Natural Mode Support Relax Mode Support HDMI/DVI SEL Select LCD/PDP Wall Mount HV Flip HV Flip HV Flip / H Filp / OFF Light Effect e-Pop Default CAMERA Support...
  • Page 54 4. Troubleshooting Factory Menu Name Data Range PH RATE PD EN PEQ Inx WF Scale WF Type Nu of Network Stream DP V Size Backend Device BT_AUDIO_ON_OFF Config_AV_PATH ECO Standby Fast Logo Delay Num of PANEL KEY Panel Detail Panel Init Time Tcon Init Time WRITE MAC Address Control...
  • Page 55 4. Troubleshooting Factory Menu Name Data Range Info Link Server Type Info Link Country None TTX Group OPTION_SWU OTN Server Type operating OTN Test Server SWU Reset SWU Duration SWU Fail Test OPTION_NUM Num of ATV Num of SVIDEO Num of PC Num of DVI Num of OPTICAL Link Num of MEDIA...
  • Page 56 4. Troubleshooting Factory Menu Name Data Range EEPG Enable Last screen App Resume BP PMS Reset FAnet Thread User InstantOn Default Value ACM_MC Support Minibrowser HotkeyList HD690_NON_3D Hotel Option Hospitality Mode SI Vendor Power On Power On Channel Power On Volume Min Volume Max Volume Power On Source...
  • Page 57 4. Troubleshooting Factory Menu Name Data Range Local Time Music Mode Music Mode AV Music Mode PC Music Mode Backlight Remote Jack Pack Priority AV Priority PC Priority HDMI AV Option HDMI Option External Source USB Pop-up Screen External Source Banner Auto Source Anynet+ Return Source Bathroom Speaker...
  • Page 58 Network Setup SmartHub Model Setting SmartHub Setting SYSTEM Self Diagnosis for TV Self Diagnosis for HTV SW Update Service Pattern Sound Bar Out Contact Samsung TV Reset Shop Option Shop Mode Exhibition Mode 3D CUBE Asia Option Unbalance AF Level adjust...
  • Page 59 4. Troubleshooting Factory Menu Name Data Range BTSC Stereo Prescale 0x2Fh BTSC SAP Prescale 0x2Bh A2 Ident High THLD A2 Ident Low THLD Pilot Level High Thld 0x28h Pilot Level Low THLD 0x10h Carrier2 Amp High ThLD Carrier2 Amp Low THLD Carrier2 SNR High THR Carrier2 SNR Low THR Sig Error On...
  • Page 60 4. Troubleshooting Factory Menu Name Data Range Spread Spectrum LVDS Spread DDR Spread 1.0% Spectrum Period Amplitude HD SSC ON/Off HD SSC Value LVDS SSC ON/Off LVDS SSC Value DDR SSC ON/Off DDR SSC Value FRC LVDS SSC ON/OFF FRC LVDS SSC MRR FRC LVDS SSC MFR FRC LVDS SSC Period FRC LVDS SSC Modulation...
  • Page 61 4. Troubleshooting Factory Menu Name Data Range H.264 Margin CAM Wait Time TS Clock deldy TCON_TEMP READ 48.50 TEMP LAST 48.54 DCC VERSION 0x4AA9 DCC CHK SEL DCC CHECK LOCAL DCC CHECK TOTAL MulitACC Checksum IIC Bus stop Tuner Status Signal Strength Bandwidth Frequency...
  • Page 62 4. Troubleshooting Factory Menu Name Data Range Guard Interval_1 Freq. Offset_1 SNR_1 IF AGC_1 TMCC Lock_1 TS Packer_1 Master Lock_1 A_Modulation_1 A_Code Rate_1 A_Timer InterLeave_1 A_Segments Num_1 A_BER_1 B_Modulation_1 B_Code Rate_1 B_Timer InterLeave_1 B_Segments Num_1 B_BER_1 C_Modulation_1 C_Code Rate_1 C_Timer InterLeave_1 C_Segments Num_1 C_BER_1 Cert option...
  • Page 63 4. Troubleshooting Factory Menu Name Data Range USB HUB Test HDMI Test SCART Audio Test SCART CVBS Test SCART RGB Test PC Audio Test PC Self Test FLASH EEPROM HDMI Switch IC WIFI LVDS T-CON/FRC PCB Test MOIP App Self Test Device self Test Voltage EcoSensor...
  • Page 64 4. Troubleshooting Factory Menu Name Data Range Power Fail Count AR Count WIFI ER Count WIFI Detachment count BT ER Count BT No Detection Count BT Detachment Count BT MGT Open Fail Count BT MGT Disconnect Count Camera ER Count FRC3D ER Count Panel Display Time Factory Entry Number...
  • Page 65 4. Troubleshooting Factory Menu Name Data Range Eco Data USB Update SC ADK Upgrade SC MBR Upgrade Reset Smart Hub Reset EEPROM Rst Factory Rst OPTION_HDMI DVB CI Test Pattern Pattern Sel Logic Pattern Sel … Logic Level Sel … FRC Pre Test Pattern FRC Post Test Pattern SOC TCON Test Pattern...
  • Page 66 4. Troubleshooting Factory Menu Name Data Range 1st_Cb_BH … 1st_Cb_BL … 1st_Cr_RH … 1st_Cr_RL … 2nd_R_L 2nd_G_L 2nd_B_L 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB_W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain …...
  • Page 67 4. Troubleshooting Factory Menu Name Data Range B4_Gain … G4_Gain … R5_Gain … B5_Gain … G5_Gain … R6_Gain … B6_Gain … G6_Gain … R7_Gain … B7_Gain … G7_Gain … R8_Gain … B8_Gain … G8_Gain … R9_Gain … B9_Gain … G9_Gain …...

  • Page 68: White Balance

    4. Troubleshooting 4-4. White Balance 4-4-1. Calibration Into the Factory Mode. Select ADC/WB menu. Select menu. Option AV Calibration Control Comp Calibration ADC Result Debug PC Calibration White Balance HDMI Calibration ADC/WB Advanced 4-4-2. Service Adjustment You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration „...
  • Page 69 4. Troubleshooting Method of Color Calibration (PC) „ Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port. Press the Source key to switch to “PC” mode. Enter Service mode. Select the “ADC” menu. Select the “PC Calibration” menu. I n “PC Calibration Off” status, press the “ ►” key to perform Calibration.

  • Page 70: Adjustment

    4. Troubleshooting 4-4-3. Adjustment Into the Factory Mode. ADC/WB Select menu. White Balance Select menu. Option (Low Light) (Hight Light) Sub Brightness Sub Contrast Control ADC Result R offset R gain Debug White Balance G offset G gain B offset B gain ADC/WB Advanced...

  • Page 71: Rs-232C

    4. Troubleshooting 4-5. RS-232C • RS232C Control Port : COM#(Serial) Bit rate : 115200 Data Bit : 8 bit Parity : None Stop Bits : 1 Flow Control : None • Description of RS232C Pin# Name Full Name Pin# Name Full Name Pin# Name Full Name...

  • Page 72: Software Upgrade

    4-6. Software Upgrade How to Upgrade SW and Micom „ Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the Set. Please be careful to not disconnect the power or remove the USB drive while upgrades are being applied. The set will turn off and turn on automatically after completing the firmware upgrade. Please check the firmware version after the upgrades are complete (the new version will have a higher number than the old version).
  • Page 73 4. Troubleshooting Locate the menu cursor Update now menu. Click the YES button. Update now Update now A new software version is available. Update from version 0000 to version 08147 Do you want to search the connected USB device for update files? Last checked for update:1/1/2015 10:02 am Last checked for update:1/1/2015 10:02 am Cancel Update now...

  • Page 74: Submicom Upgrade

    4. Troubleshooting 4-6-2. SUBMICOM Upgrade You can upgrade SUBMICOM in factory mode without DDC program. But it take long time about 5 minutes. Store the SW program named SubMicomEU.bin in a USB memory stick. SubMicom Connect the USB memory stick. USB memory stick Access the factory mode.
  • Page 75 4. Troubleshooting Locate the cursor SUBMICOM upgrade menu. T-CON Usb Download Failure IR Blaster Upgrade Failure T-CON CheckSum IR Blaster delay time CPLD Download Logic Usb D/L SUBMICOM UPGRADE LDC Profile Upgrade BT UPGRADE Pic Data USB Upgrade BT FREEPAIRING Audio Data USB Upgrade Fuction Upgrade Failure...

  • Page 76: How To Write Edid

    4. Troubleshooting 4-7. How to write EDID Select Control - EDID. Option EDID Control Sub Option Debug PDP Option Hotel Option ADC/WB Shop Option Advanced Asia Option LFD Option Config Option Select EDID ON/OFF and push ► button of remote control. then you can see the change of state to ON.
  • Page 77 5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram SMPS Board Main Board CNL802 CNM803 CN201 CN1402_FHD CN1201 CN402 Speaker Speaker Function T-CON+Source Board WiFi...
  • Page 78 5. Wiring Diagram 5-2. Connector Main Board „ CN201 CN1402_FHD CN1403_LAN CN701_PC CN702_PC TU703_FN (TUNER) CN401 CN502 CN501_H2 CN402 CN1801 CN1201 CN1601_CI CN1802 CN1202 CN1501_U1 Main Board Pin Map „ CN201 (to Power board) A13V_PW A13V_PW SW_POWER_OUT OVD_LEVEL A13V_PW A13V_PW SW_INVERTER...
  • Page 79 5. Wiring Diagram CN702_PC CN1402_FHD TEST_SR EVEN_TX0-_LVDS PC_DVI_SL_IN PC_DVI_SR_IN ODD_TX4+_LVDS TEST_SL ODD_TX4-_LVDS ODD_TX3+_LVDS CN401 ODD_TX3-_LVDS HP_AUD_SL_OUT IDENT_HP HP_AUD_SR_OUT IDENT_HP TCON_SDA ODD_TXCLK+_LVDS TEST_SL PANEL_I2C_EN ODD_TXCLK-_LVDS TEST_SR IDENT_HP ODD_TX2+_LVDS TCON_SCL ODD_TX2-_LVDS ODD_TX1+_LVDS CN402 (to SPEAKER) EVEN_TX4+_LVDS ODD_TX1-_LVDS EVEN_TX4-_LVDS ODD_TX0+_LVDS EVEN_TX3+_LVDS ODD_TX0-_LVDS CN1201(to Function/IR) EVEN_TX3-_LVDS LED_STB EVEN_TXCLK+_LVDS...
  • Page 80 5. Wiring Diagram CN1802 FANET_TX FANET_RX FANET_TX FANET_TX CN1801 MTI_CLK_HT IR (#2 OPTION) RDB_SUB_HOTEL 1R (#1 OPTION) TDB_SUB_HOTEL RX_RJ12_RS232 TX_RJ12_RS232 CN501_H2 (to HDMI1) HDMI1_RX2+ HDMI1_RXCLK- HDMI1_RX2- HDMI1_RX1+ HDMI1_SCL_DDC HDMI1_RX1- HDMI1_SDA_DDC HDMI1_RX0+ HDMI1_5V HDMI1_RX0- HDMI1_HOT_PLUG HDMI1_RXCLK+ CN501 HDMI1_RX2+ HDMI1_RXCLK- HDMI1_RX2- HDMI1_RX1+ HDMI1_SCL_DDC HDMI1_RX1- HDMI1_SDA_DDC...
  • Page 81 5. Wiring Diagram 5-3. Connector Functions Connector Function CN201 ↔ CNM803 Supply main power and dimming signal from IP Board to Main Board. CNL802 ↔ PANEL Backlight power supply of panels. CN1402_FHD ↔ T-CON The LVDS signal transfered from Main Board to Panel.
  • Page 82 5. Wiring Diagram 5-4. Cables Main-T CON (51P) Main-SMPS Main-FUNCTION ASSY CABLE P-FFC LEAD CONNECTOR LEAD CONNECTOR-FUNCTION Code 32" BN96-30262W BN39-01885E BN96-23104J Photo NOTE The code number of cable (Lead-connector) can be changed, see "Exploded Views and Parts List".

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