Philips Fidelio T2 - Headphones Manual

Your True wireless earpieces

To fully benefit from the support that Philips offers, register your product at www.philips.com/support.

With these Philips True wireless earpieces you can:

• Enjoy convenient wireless handsfree calls
• Enjoy and control music wirelessly
• Switch between calls and music

What's in the box

Other devices

A mobile phone or device (e.g. notebook, tablet, Bluetooth adapters, MP3 players etc) which supports Bluetooth and is compatible with the earpieces.

Overview of your True wireless earpieces

1. Multi-function touch (MFT)
2. LED indicator (earpieces)
3. Bluetooth pair button
4. LED indicator (Battery state or charging state)
5. USB-C charging slot

Get started

Charge the battery

Note

• Before you use your headphones, charge the battery for 2 hours for optimum battery capacity and lifetime.
• Use only the original USB-C charging cable to avoid any damage.
• Finish your call before charging.

Charging Box

Plug one end of the USB-C cable into the charging box and the other end into the power source.

Tip: The charging box serves as a portable backup battery for charging the earpieces. When the charging box is fully charged, it will fully recharge the earpieces 3 times.

Earpieces

Place the earpieces in the charging box.

• The earpieces start charging and the blue LED light goes on
• When the earpieces are fully charged, the blue light will go off
  

Tip: Normally, a full charge takes 2 hours (for the earpieces or charging box) by USB cable

Wireless charging

The charging box has a built-in wireless charging coil. You can charge the battery by using a wireless charger or another device that functions as a wireless charger.

Precautions for wireless charging

• Do not place the charging box on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the charging box and the wireless charger.
• Keep the charging box away from high temperatures and water sources. The box may get warm during charging, this is normal.

Charging the battery with a wireless charger.

• Place the earpieces in the charging box
• Close the charging box cover
• Place the charging box on the center of the wireless charger
• When fully charged, remove the charging box from the wireless charger
  

Tip:

• A full charge takes 4 hours by wireless charging.
• Wireless charger is not included.

How to wear

Select suitable ear tips for optimum fit

A tight, secure fit will provide the best sound quality and noise-cancellation.

1. Test which ear tips provide you with the best sound and wearing comfort.
2. 5 sizes of silicone ear tips: extra large, large, medium, small, extra small.
   

Insert the earpieces

1. Check left or right orientation of the earpieces.
2. Insert the earpieces into the ears and twist slightly until a secure fit is achieved.
   

App download

Scan the QR code/press 'Download' button

Get Started

philips.to/headapp

or search 'Philips Headphones' in Apple App Store or Google Play to download the app.

The Philips Headphones App puts you in charge of the music you are listening to. You can customize the sound so that your music and calling experience always best suits your needs.

Pair the earpieces with your Bluetooth device for the first time

1. Make sure that the earpieces are fully charged and powered off.
2. Open the cover of the charging box, the earpieces will be in pairing mode and ready to connect.
   • The LEDs on both earpieces flash white and blue alternately
   • The earpieces are now in pairing mode and are ready to pair with a Bluetooth device (e.g. a mobile phone)
3. Turn on the Bluetooth function of your Bluetooth device.
4. Pair the earpieces with your Bluetooth device, refer to the user manual of your Bluetooth device.

Note: After powering on, if the earpieces cannot nd any previously connected Bluetooth device, it will automatically switch to pairing mode.

The following example shows you how to pair the earpieces with your Bluetooth device.

1. Turn on the Bluetooth function of your Bluetooth device, select Philips Fidelio T2.
2. Enter the earpieces' password "0000" (4 zeros) if prompted. For those devices featuring Bluetooth 3.0 or higher, there is no need to enter a password.
   
   Philips Fidelio T2

Single earpiece (Mono mode)

Take either right or left earpiece out from charging box for Mono use. The earpiece will power on automatically.

Note: Take the second earpiece from the charging box and they will pair with each other automatically.

Pair the earpieces with another Bluetooth device

If you want to pair another Bluetooth device with the earpieces, just put them into pairing mode, (press button on box for 3 seconds with both earpieces inside and the cover open), then discover the second device as per normal pairing.

Note:
The earpieces store 4 devices in the memory.
If you try to pair more than 4 devices, the earliest paired device is replaced by the new one

Multi-point connection

Pairing

• Pairing the headphones to 2 devices, e.g. mobile phone and notebook.

Switch between device

• At anytime, you can only listen to music from 1 device. Another device will be for phone call.
• Pause the audio from 1 device and then start play audio from the another device.

Note:

• When streaming audio from Device 1, receiving a call from Device 2 will automatically pause Device 1 playback. And the call will be routed automatically to headphones.
• Ending the call will automatically resume playback from device 1.

Use your earpieces

Connect the earpieces to your Bluetooth device

1. Turn on the Bluetooth function of your Bluetooth device.
2. Open the charging box cover.
   • The blue LED flashes.
   • The earpieces will search the last connected Bluetooth device and reconnect to it automatically. If the last connected one is not available, the earpieces will search and reconnect to the second last connected device.

Tip: If you turn on the Bluetooth function of your Bluetooth device after turning on the earpieces, you have to go to the Bluetooth menu of the device and connect the earpieces to the device manually.

Note:

• If the earpieces fail to connect to any Bluetooth device within 3 minutes, it will turn off automatically to save the battery life.
• In some Bluetooth devices, connection may not be automatic. In this case, you have to go to the Bluetooth menu of your device and connect the earpieces to the Bluetooth device manually.
• If no signal (music/call) is received for 60 mins even with Bluetooth connection, the earpieces will turn off automatically to save the battery life.

Control ANC (Active Noise Cancelation)

Enable ANC

Different ANC modes can be toggled via double tapping on the left earpiece.

• ANC function is automatically activated when earpiece is placed in the ear
• Touch the MFT twice, it will change to awareness mode
• Touch the MFT twice again, it will turn the ANC function off

Tip: Removing the earpieces will automatically activate sleep mode. When you put the earpieces back they will return to active mode

Power on/off

Manage your calls and music

Music control

Call control

Voice Assistant

Earpieces LED indicator status

Charging box LED indicator status

Reset the earpieces

If you encounter any pairing or connection issue, you can follow the following procedure to reset your earpieces to factory default settings.

1. On your Bluetooth device, go to the Bluetooth menu and remove Philips Fidelio T2 from the device list.
2. Turn off the Bluetooth function of your Bluetooth device.
3. Return earpieces to charging box and open the lid.
4. Press button on box twice.
5. Follow steps in "Use your earpieces- connect the earpieces to your Bluetooth device."
6. Pair the earpieces with your Bluetooth device, select Philips Fidelio T2.

If there is no response from the earpieces, you can follow the below step to reset the hardware of your earpieces.

• Tap and hold multi-function touch for 10 seconds.

Technical data

• Music play time (ANC on): 9 + 27 hours
• Music play time (ANC off): 10 + 30 hours
• Standby time: 200 hours
• Charging time: 2 hours
• Lithium-ion battery 75 mAh on each earpiece,
  Lithium-ion battery 650 mAh on charging box
• Bluetooth version: 5.3
• Compatible Bluetooth proles:
  • HFP (Hands-Free Prole)
  • A2DP (Advanced Audio Distribution Prole)
  • AVRCP (Audio Video Remote Control Prole)
• Supported audio codecs: LDAC, AAC, SBC, LC3
• Frequency range: 2.402-2.480 GHz
• Transmitter power: < 10 dBm
• Operation frequency: 110-205,000 Hz
• Max. H-field strength: 11.3 dBuA/m (62.8 dBuV/m)
• Operating range: Up to 10 meters (33 feet)
• Auto power off
• USB-C port for charging
• Qi wireless charging
• Low battery warning: available

Note: Specifications are subject to change without notice.

Frequently asked questions

My Bluetooth earpieces do not turn on.
The battery level is low. Charge the earpieces.

I cannot pair my Bluetooth earpieces with my Bluetooth device.
The Bluetooth is disabled. Enable the Bluetooth feature on your Bluetooth device and turn on the Bluetooth device before you turn on the earpieces.

Pairing does not work.

• Put both earpieces into charging box.
• Make sure you have disabled the Bluetooth function of any previously connected Bluetooth devices.
• On your Bluetooth device, delete "Philips Fidelio T2" from the Bluetooth list.
• Pair your earpieces (see 'Pair the earpieces with your Bluetooth device for the first time').

The Bluetooth device cannot nd the earpieces.

• The earpieces may be connected to a previously paired device. Turn off the connected device or move it out of range.
• Pairing may have been reset or the earpieces have been previously paired with another device. Pair the earpieces with the Bluetooth device again as described in the user manual. (see 'Pair the earpieces with your Bluetooth device for the first time').

My Bluetooth earpieces are connected to a Bluetooth stereo-enabled mobile phone, but music only plays on the mobile phone speaker.
Refer to the user manual of your mobile phone. Select to listen to music through the earpieces.

The audio quality is poor and a crackling noise can be heard.

• The Bluetooth device is out of range. Reduce the distance between your earpieces and Bluetooth device, or remove obstacles between them.
• Charge your earpieces.

The audio quality is poor when streaming from a mobile phone is very slow or streaming does not work at all.
Make sure your mobile phone not only supports (mono) HFP but also supports A2DP and is BT4.0x (or higher) compatible (see 'Technical data').

Clean your headphones regularly

• Use a clean, damp cloth to clean your headphones - especially the sound conduits and the microphone holes - regularly and avoid buildup of substances such as sweat or earwax.
• If any sweat or water droplets are left in the sound conduits, air holes or microphone holes, the sound level will temporarily drop or cut out entirely. This is not a malfunction. Use a soft, damp cloth to dry the headphones thoroughly. Alternatively, remove the earbud tips, turn the sound conduits downward and gently tap the headphones about five times on a dry cloth or similar to remove any water collected inside.
• Be sure the headphones are completely dry before charging and using. Avoid using disposable alcohol pads or other substances for cleaning.

Charge your headphones regularly
If the headset is not used for a long time, the rechargeable battery will begin to lose its charge. To avoid this loss, please fully charge the battery at least once every three months.

Important safety instructions

Hearing safety

To avoid hearing damage, limit the time you use headphones at high volume and set the volume to a safe level. The louder the volume, the shorter the safe listening time is.

Be sure to observe the following guidelines when using your headphones.

• Listen at reasonable volumes for reasonable periods of time.
• Be careful not to adjust the volume continuously upwards as your hearing adapts.
• Do not turn up the volume so high that you can't hear what's around you.
• You should use caution or temporarily discontinue use in potentially hazardous situations.
• Excessive sound pressure from headphones and headphones can cause hearing loss.
• Using headphones with both ears covered while driving is not recommended and may be illegal in some areas.
• For your safety, avoid distractions from music or phone calls while in traffic or other potentially dangerous environments.

General information

To avoid damage or malfunction:

• Do not expose headphones to excessive heat.
• Do not drop your headphones.
• Headphones shall not be exposed to dripping or splashing. (Refer to the IP rating of specific product)
• Do not allow your headphones to be submerged in water.
• Do not charge your headphones when the connector or socket is wet.
• Do not use any cleaning agents containing alcohol, ammonia, benzene, or abrasives.
• Use a clean, damp cloth to clean your headphones - especially the sound conduits and the microphone holes - regularly and avoid buildup of substances such as sweat or earwax.
• If any sweat or water droplets are left in the sound conduits, air holes or microphone holes, the sound level will temporarily drop or cut out entirely. This is not a malfunction. Use a soft, damp cloth to dry the headphones thoroughly. Alternatively, remove the earbud tips, turn the sound conduits downward and gently tap the headphones about five times on a dry cloth or similar to remove any water collected inside.
• Be sure the headphones are completely dry before charging and using. Avoid using disposable alcohol pads or other substances for cleaning.
• The integrated battery shall not be exposed to excessive heat such as sunshine, fire or the like.
• Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
• To achieve the specific IP rating, the charging slot cover must be closed.
• Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting a battery, can result in an explosion.
• Leaving a battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of ammable liquid or gas.
• A battery subjected to extremely low air pressure may result in an explosion or the leakage of ammable liquid or gas.
• Replacement of a battery with an incorrect type risks severely damaging the headphones and the battery (for example, in the case of some lithium battery types).
• If the headset is not used for a long time, the rechargeable battery will begin to lose its charge. To avoid this loss, please fully charge the battery at least once every three months.
• To avoid risk of fire, the equipment is supplied only by external power source which output shall comply with PS1 (with output capacity less than 15W).

Operating and storage temperatures and humidity

• Store in a place where the temperature is between -20°C (-4°F) and 50°C (122°F) with up to 90% relative humidity.
• Operate in a place where the temperature is between 0°C (32°F) and 45°C (113°F) with up to 90% relative humidity.
• Battery life may be shorter in high or low temperature conditions.

Register your product and get support at: www.philips.com/support

Documents / Resources

References

• Philips Customer Service Support - Home | Philips
• http://philips.to/headapp
• App Store - Apple
• Google Play

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Philips Fidelio T2 - Headphones Manual