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Setting PPPoE
PPPoE authentication may be required if you are connecting MX device to a DSL circuit. You need to know your
authentication option and credentials (supplied by your ISP) in order to complete these steps.
• Choose Connection Type > PPPoE.
• Select your Authentication option.
• If you select Use authentication, enter appropriate values for Username and Password.
Web proxy settings
These settings take effect if the MX device has to fall back to using HTTP to contact the Cloud Controller. By default,
web proxy is disabled. To enable web proxy, do the following:
• Choose Web proxy > Yes.
• Enter values as appropriate for Hostname or IP and Port.
• If you require authentication, choose Authentication > Use authentication, and enter appropriate values for
Username and Password.
To apply all configuration settings to the appliance, be sure to click Save Settings at the bottom of the page.
Configuring physical link settings
To configure physical link settings on the Ethernet ports, click Local status > Ethernet configuration. You can enable
half duplex, full duplex, and auto-negotiation, as well as set 10- or 100-Mbps data rates.
Basic Troubleshooting
The following steps can be used for troubleshooting basic connectivity issues with your MX.
• Reset the MX
• Factory reset the MX by holding the factory reset button for 5 seconds
• Try switching cables, or testing your cable on another device
Reference
https://documentation.meraki.com/MX
If you are still experiencing hardware issues, please contact Cisco Meraki support by logging in to dashboard and using
the Help option near the top of the page, then opening and email case or calling using the contact information on that
page.
for additional information and troubleshooting tips.
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