Teknion Digilock Aspire Troubleshooting

trouble shooting
below is a list of steps to complete for troubleshooting your digilock

DETERMINE THE FUNCTIONALITY OF THE LOCK

Before you begin, you need to determine the functionality of the lock. To do so, press any key on the lock and check the LED color:
• If = Shared
RED
• If = Assigned
GREEN

TO CHANGE THE FUNCTIONALITY OF THE LOCK

To set for Assigned use:
A
:
Press
The RED LED will turn on.
STEP 1:
Check to see if the lock is in Default Factory Settings. To do so, Press "C" and "Key"
a) If this unlocks the lock, the lock is still in factory settings and needs to be programmed before it can be used
- Follow the how to videos below to program your lock:
Shared Use – How to Program
Assigned Use – How to Program
b) If the lock emits a single beep and does not unlock, the lock has been programmed already and may possibly have a user code assigned
- Follow the videos below to learn how to operate the lock:
Shared Use – How to Operate
Assigned Use – How to Operate
The following scenarios are possible when operating the lock:
i) User code is not recognized – Single beep and lock does not unlock
- Make sure you are at the right locker
- Make sure you entered the right code
- If you cannot remember the code, you need to remove the user code and add a new user code:
Remove User Code
Add User Code
NOTE: After three wrong entries the lock will go into sleep mode for one minute. For immediate access, operate the lock with
a Manager Key.
ii) Dead lock battery – Lock emits no sound, no LED
- A Manager Key can be used to supply enough power to open the lock
- Insert a valid Manager Key, if the lock operates, this is confirmation of a dead battery in the Digilock and needs to be replaced
- See battery replacement instructions provided
iii) Low Lock Battery – Lock emits two sets of three beeps
- See battery replacement instructions provided
B
Insert the Programming Key.
A two-tone beep will be heard and
the GREEN LED will flash once.
:
Digital Locks User Guide
or refer to the
Digital Locks User Guide
or refer to the
Digital Locks User Guide
or refer to the
Digital Locks User Guide
or refer to the
To set for Shared use:
A
:
Press
The RED LED will turn on.
NOTE: If the lock is currently in the locked position when switching to Shared
use, the lock will engage and the knob can be turned to the unlocked position
FEBRUARY 2024 – DIGITAL LOCKS & KEYS USER GUIDE
B
Insert the Programming Key.
A two-tone beep will be heard
and the RED LED will flash once.
: