TekTone Tek-CARE400 Installation Manual

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Tek-CARE400

UL 1069 Listed and cUL Listed

Installation Manual

IL843M

Rev. 22 - 12/2021

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Summary of Contents for TekTone Tek-CARE400

Page 1 IL843M Rev. 22 - 12/2021 Tek-CARE400 UL 1069 Listed and cUL Listed Installation Manual ...
Page 2 Tek-CARE400 Operation and Installation Manual © ® Copyright 2001-2021 TekTone Sound & Signal Mfg., Inc., All rights reserved. ® No part of this publication may be copied without the express written permission of TekTone Sound & Signal Mfg., Inc. The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by TekTone. TekTone Sound & Signal Mfg., Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation. TekTone, the TekTone logo, Tek-ALERT, Tek-BRIDGE, Tek-CALL, Tek-CARE, Tek-CHECK-IN, Tek-COM, Tek-ENTRY, Tek-GUARD, Tek-MICRO, Tek-MMARS, Tek-PAGING, Tek-SAFE and ® Tek-STATUS are either registered trademarks or trademarks of TekTone Sound & Signal Mfg., Inc. in the United States and/or other countries. All other trademarks are the property of their respective own- ers. ® TekTone Sound and Signal Mfg., Inc., 324 Industrial Park Road, Franklin, North Carolina 28734, ...
Page 3: Table Of Contents
Table of Contents System Introduction A Word about ESD (Electrostatic Discharge) System Configuration and Programming Configuration and Programming using Master Stations Upgrading Software Components System Installation Overview Problems to Avoid Central Equipment Requirements NC455CE Master & Station Module NC356CE Tek-CARE300 Master and Station Module NC450 Central Equipment (CE) NC450MICRO Central Equipment PM451 Hub Control Module PM453 Master & Station Module for IR400-series stations PM455 P5 Master & Station Module CT401P5 Power Delay Module PM456 Tek-CARE300/II Head End Module PK450 Power Supply Master Station Requirements NC415AV and NC404TS Master Station Requirements NC401VFD and NC402TS Master Station Requirements P5 Station Requirements P5 Stations (General Information) IR400P5 Multipurpose Stations IR019D Vandal Resistant Remote Speaker/Microphone Station IR411P5 Single, IR412P5 Dual Patient Stations PM421P5, PM422P5 Pillow Speaker Modules JK421P5 Bed Receptacle PM420P5/4 Auxiliary Relay Module IR410P5 Staff Station IR416P5 Vandal-Resistant Psychiatric Staff Station...
Page 4 IR415P5 Duty Station IR445P5 Resident Station with Check-In Call Cords and Pillow Speakers Corridor Light Requirements for P5 Stations LI484P5 Corridor Lights PM424ZP5 Zone Light Module for LI484P5 PM484ZP5 Zone Light Modules for LI484P5 Peripheral Requirements for P5 Stations SF300-series Peripheral Devices for P5 Stations (General Information) SF336A Vandal-Resistant Keyswitch SF337C Emergency Shower Switch SF338A Vandal-Resistant Staff Emergency Switch SF340B Emergency Switch SF341B Code Call Switch SF350B Presence Station SF440P5 Supervised Emergency Call Switch IR400-series Station Requirements IR400-series Stations (General Information) IR400 Multipurpose Station IR411P5 Single, IR412P5 Dual Patient Station IR412EPB Dual Patient Stations PM421, PM422 Pillow Speaker & Bed Interface Modules PM423 Auxiliary Input Module IR410 Staff Station IR415 Duty Station Call Cords and Pillow Speakers Corridor Light Requirements for IR400-series Stations LI482 and LI484 Corridor Lights LI482LED and LI484LED-1 Corridor Lights LI486SUP Supervised Corridor Light LI484Z Zone Lights LI484ZLED Zone Light Peripheral Requirements for IR400-series Stations SF400-series Peripheral Devices for IR400-series Stations SF481 Standalone Emergency Station...
Page 5 SF482 Standalone Code Call Station SF483 Standalone Bath Emergency Station SF437 Emergency Shower Switch SF440 Emergency Switch SF441 Code Call Switch SF450/4 Presence Station Wiring Installation Tek-CARE Networks Master Station Ports Tek-CARE Network Connections (NC402TS Master Stations) Patient Station Ports on PM453 Master & Station Modules Patient Station Ports on NC455CE Master & Station Modules Patient Station Ports on PM456 and NC356CE Tek-CARE300/II Head End Modules Equipment Configuration and Settings Central Equipment (CE) PM451, PM453, PM455, PM456 Modules Master Stations IR400-series & SF480-series Stations; LI484Z and LI484ZLED Zone Lights P5+ Stations Tek-CARE300 and Tek-CARE300II Stations IR415 Duty Station Install the RF (Pocket) Paging System Configure Pagers Enable Maintenance Fault...
Page 6 Add or Replace a PM453, PM455 or PM456 Module System Test Instructions System Maintenance Instructions Master Station Main Power Fuse Patient Station Call Cords Patient Station Pillow Speakers Corridor and Zone Lights Replacement Part Numbers Upgrade Part Numbers System Troubleshooting Guide Voltage Readings NC356CE, NC455CE, PM453, PM455 and PM456 Module LEDs PM451 Hub Control Module LEDs Symptoms and Suggestions NC356CE/PM456 Tek-CARE300/II Head End Module Voltage Readings Symptoms and Suggestions...
Page 7: System Introduction
System Introduction System Introduction The Tek-CARE400 Nurse Call System is a supervised microprocessor-based nurse call system that provides a complete range of two-way audio and visual signaling, combined with programmable system configuration and information tools. These functions permit easy communication between facility staff and patients, as well as between staff members. The NC455CE is a second-generation module designed as part of the Tek-CARE platform. This module is capable of connecting to legacy Tek-CARE400P5 stations and adding new masters such as the NC415AV and NC404TS Master Stations. The master station(s) comprise the nursing control station where patient calls are registered and displayed in order of priority and time of origin. The master station provides features to monitor staff, as well as all patient call activity, with an easy-to-use interface for programming the master, system and remote station configurations. These features will be reviewed in greater detail in System Configuration and Programming on page The system is completed by a variety of patient stations and peripheral devices to meet all staff and patient needs. The equipment uses a simplified wiring scheme and plug-in modular components, allowing them to be expanded and interchanged as needed in existing and new facilities. NOTE: The Tek-CARE400 Nurse Call System is not tested as a fire alarm system and is not intended as a primary means of evacuation. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 8: A Word About Esd (Electrostatic Discharge)
Ground all exposed metal surfaces. Grounding should be to a #16 gauge or larger conductor. Install nurse call system wiring in metal conduit. This conduit may be used to ground panels. Use shielded cable (where specified) for nurse call system station-to-station wiring. The use of open conductors invites inductive coupling of discharge currents, which can cause the same problems as direct discharge currents. Ground your body before handling system components. This can be done by using a wrist strap, or simply by contacting a grounded metal surface. Use caution to avoid hazardous voltages while grounded. What the User Can Do: The most common generation of ESD in hospitals is due to changing linen on hos- pital beds while the patient call cord or pillow speaker is still connected to the nurse call system. The fol- lowing precautions will help. Remove the call cord or pillow speaker from the bed before changing the linen. It will be necessary for the nursing staff to discharge themselves by contacting a grounded metal object before placing the call cord or pillow speaker back on the bed; otherwise, a spark will jump to the nurse call equipment, causing the very damage they are trying to avoid. To avoid a shock while discharging static electricity on the body, hold a metal object, such as a key, and use that object to contact the grounded surface. This information is provided to make you aware of ESD problems so that precautions may be taken to avoid damage and disruption of system operation. © 8|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 9: System Configuration And Programming
S ee IL855 LS450 Config Tool Manual for more inform- ation. IMPORTANT: The latest Tek-CARE software version 1.22.10 brings a new user interface to both the NC401VFD and NC402TS which now closely resembles the NC403TS and NC404TS Master Stations. Go to Tek-CARE Network Connections (NC402TS Master Stations) on page 56 for more information on wiring and network connections. See U pgrading Software Components on page 10 to upgrade the master stations. For more information on using the new interface, please refer to IL1068 Tek-CARE Master Stations User Guide. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 10: Upgrading Software Components
Configuration. 2. To get the updates, go to https://www.tektone.com/tep/index.php. On the Home page, go to the Software Updates pane and click the latest software version for the applicable system. 3. Install the LS450_setup_xxxx.exe on the programming laptop connected to the Tek-CARE Net- work. 4. Double-click the LS450 Config Tool. In the splash screen, select the IP address of the network inter- face that is connected to the Tek-CARE Network. These can be done in no particular order. Select Utilities>NC475/NC402TS/NC465 Update Server. Select Utilities>Upgrade NC120/160 Modules. Select Utilities> Upgrade Modules. 5. Reload the saved configuration. Within the LS450 Config Tool, select File>Open Configuration and choose your saved configuration. Test the system before turning it over to the facility. © 10|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 11: System Installation Overview
Do not connect the entire system together for initial power up. It is suggested that just the central equipment and the first master station be connected for test. Next, connect the remaining master sta- tions one by one, until all are connected and functional. This allows the installer to establish a “known good” test point to work from, as well as immediately identifying problems as they are introduced to the system. Do not connect all patient station runs to the central equipment at once. Connect individual runs to the central equipment one by one until all are connected and functional. This allows the installer to more easily locate and recognize problems in the field with wiring or equipment. These procedures may appear to take longer to perform than it would to connect the entire system together and power it up, but following them reduces troubleshooting time markedly. Problems to Avoid Do not use wire nuts for wire connections. Do not exceed the maximum specified cable distances. Pay extra attention during the planning stages when running cable to areas that add hidden length to cable runs. Do not run system cabling in close proximity to other electrical system cables or building power cables. These systems can induce noise, resulting in system operational problems and/or audio noise. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 12: Central Equipment Requirements
Support for 64 patient stations -or- Support for 6 touchscreen master stations -or- Support for 32 patient stations and 3 touchscreen master stations Note the position of the two Station/Master port DIP switches to the left of the S tation/Master ports. Each switch controls a port's functionality. There are two ports—Port 0 (Runs 0A and 0B; 2A and 2B) and Port 1 (Runs 1A and 1B; 3A and 3B). Runs 0A - 1B (up position) are for stations. Runs 2A through 3B (down pos- ition) are for masters. T he left switch controls the function of the left port. The right switch controls the function of the right port. If the DIP switch is up, the corresponding port will communicate with Tek- CARE400P5 stations. If the DIP switch is in the down position, the port will communicate with master sta- tions. If both switches are in the up position, both ports are set to support only patient stations. If both switches are i n the down position, both ports are set to support only master stations. If one switch is in the up pos- ition and then the other switch is in the down position, then one port can support patient stations while the other port supports master stations. © 12|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 13: Nc356Ce Tek-Care300 Master And Station Module
The NC356CE has two ports (0 and 1) and will support six master stations (three per port) and 64 patient stations (addresses 0-31 per port). Up to 20 modules can be networked on the Tek-CARE system. Note that each port of the NC356CE cannot be split into multiple runs. The NC356CE must be located near a ded- icated 115VAC outlet connected to the Emergency Branch of the facility's Essential Electrical System (i.e., connected to a backup power source), suitable for computer-grade equipment. To minimize wiring dis- tances, the device must be shelf, d esk, or rack mounted in an area with a consistent temperature and relative humidity not exceeding 95%. The NC356CE is powered directly from a generator-backed emergency circuit of the facility and includes backup batteries for short-term operation of the nurse call system during switchover to generator power. The PK356 Supplemental Power Supply is included with the NC356CE Module and provides DC power to the NC356CE. See Tek-CARE Networks on page 53 for more information about wiring the NC455CE/NC356CE. F or DIP switch addressing the NC356CE Module, see Figure 66 on page © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 14: Nc450 Central Equipment (Ce)
2. Remove all modules, power supplies and main power supply, noting where each was installed. 3. Loosen (but do not remove) the nuts on the inside left and inside right of the cabinet that secure the lower four horizontal brackets (see Figure 6 on page 17). 4. Remove lower module bracket. 5. Remove the seven screws connecting the supply bus plate to the upper power supply bracket. 6. Remove supply bus plate, upper power supply bracket and lower power supply bracket, noting where each was installed. 7. Remove the six mounting screws that secure the backplane to the case, noting where each was installed. 8. Using a pair of pliers, carefully pinch each of the nylon snap-on connectors holding the backplane. Apply even pulling pressure to the backplane as each snap-on connector is released. © 14|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 15: Nc450Micro Central Equipment
NC450MICRO Central Equipment In some cases, a large NC450 cabinet is impractical or cost-prohibitive. In these instances, the NC450MICRO CE cabinet can be used. The NC450MICRO CE cabinets are designed to be distributed throughout a facility, negating the need for large wall-mounted cabinets and long cable runs. As of 04/20, the NC450MICRO has been discontinued. Each NC450MICRO cabinet holds a single PM453 Master & Station Module, PM455 P5 Master & Station Module or a PM456 Tek-CARE300/II Head End Module. Each PM453, PM455 and PM456 module accom- modates two NC402TS or NC401VFD Master Stations. Each PM453 module also accommodates 32 addressable 400-series stations (patient, duty, staff, zone, etc.) on two ports—up to 16 per port. Each PM455 module also accommodates 64 addressable P5 stations (patient, duty, staff, zone, etc.) on two port pairs—up to 32 per port pair, up to 16 per run. (Requires 1 CT401P5 Power Delay Mod- ule for runs less than 500 feet, or 2 CT401P5 modules for runs of 500–1000 feet.) Each PM456 module also accommodates 64 addressable Tek-CARE300 or Tek-CARE300II stations (patient, duty, staff, zone, etc.) on two ports—up to 32 per port. NC450MICROs are designed to be networked together using the Ethernet port on the bottom of the NC450MICRO. The Ethernet port on the case of the NC450MICRO is connected to the Tek-CARE Net- work. Use N C554/8 powered Ethernet switches to build the Tek-CARE Network between NC450MICRO units and other equipment on the Tek-CARE Network. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 17 Central Equipment Requirements Figure 5 - PM455, PM456, PM464 Modules Figure 6 - NC450 Central Equipment Brackets © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 18 Control Module tion Module tion Module Figure 10 - PM456 Tek-CARE300/II Head End Figure 11 - NC455, NC460, LI48x-series Con- Module nections © 18|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 19 Figure 12 - NC450MICRO with PM455 P5 Master & Station Module Figure 13 - NC450MICRO Connections NC450MICRO units may also be networked with NC450CE cabinets. Note that each NC450MICRO includes one module on a Tek-CARE400 system, and each Tek-CARE400 system has a maximum capacity of 20 modules. Up to 20 PM453 Master & Station Modules, PM455 P5 Master & Station Modules, and PM456 Tek-CARE300/II Head End modules may be installed per Tek-CARE Network, for a maximum of 640 patient stations (with the PM453) or 1280 patient stations (with the PM455 or PM456) per Tek-CARE Network. All master and patient station ports are protected by self-resetting current-limiting circuits. Locate the NC450MICRO near a 120 VAC, 20A dedicated circuit, connected to the Emergency Branch of the facility’s Essential Electrical System (i.e., connected to a backup power source), suitable for computer- grade equipment. Note that the NC450MICRO does not have an internal backup battery. An uninterruptable power supply (UPS) must be connected to each NC450MICRO. TekTone recommends part number PK250B. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 20: Pm451 Hub Control Module
Install the PM451 into CE slot #6. NOTE: The LS450 Config Tool programming software must be installed for system setup. PM453 Master & Station Module for IR400-series stations The PM453 Master & Station Module supplies the CE with two master station connection ports, two station connection ports (each capable of serving 16 IR400-series stations), and status indicator LEDs for module activity and faults. Up to five PM453 modules may be installed per CE, for up to 10 master stations and 160 IR400-series patient stations per CE. A maximum of 20 PM453 modules may be installed per CE net- work. Install PM453 modules into one or more of slots #1–5. See Figure 8 on page 18. As of 04/20, the PM453 has been discontinued. NOTE: Before connecting or disconnecting master or station power leads, either pull out the PM453’s Removable Power Block or turn off the module’s power switch. © 20|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 21: Pm455 P5 Master & Station Module
CARE300 and Tek-CARE300II p atient stations to the Tek-CARE400 system, without rewiring the com- mons bus. The PM456 includes two master station connection ports, two Tek-CARE300/II station con- nection ports (each capable of serving 32 stations), and status indicator LEDs for module activity and faults. Up to five PM456 modules may be installed per CE, for up to 10 master stations and 320 patient sta- tions per CE. A maximum of 20 PM456 modules may be installed per CE network. Install PM456 modules into one or more of slots #1–5. See Figure 10 on page 18. As of 04/20, the PM455 has been discontinued. NOTE: Before connecting or disconnecting master or station power leads, either pull out the PM456’s Removable Power Block or turn off the module’s power switch. PK450 Power Supply PK450s provide DC power to the system. They connect directly to the NC450 CE’s backplane and to the power entry strip, and require a dedicated AC power source connected to the facility’s Emergency Power Circuit (i.e., connected to a backup power source), suitable for computer-grade equipment. Above each PK450 Power Supply is a power-good LED indicator on the backplane. If the power supply fails, the LED turns off to indicate that power is being supplied by backup batteries, and a message is displayed on master stations to inform staff of the failure. As of 04/20, the PK450 has been discontinued. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 22: Master Station Requirements
6-foot cable. The wall plate must be within 1000 cable-feet of the central equipment. Locate the master station in an area with a consistent temperature of approximately 26°C and relative humidity not exceeding 80%. See Wiring Installation on page 53 for additional details. © 22|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 23 Master Station Requirements Figure 14 - NC402TS, NC401VFD Master Station Connections Figure 15 - CT424-Series Master Station Wall Plate Connections © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 24 Figure 16 - IR400-series Station Connections Figure 17 - IR400 Multipurpose Station Figure 18 - IR400-series and P5 Station DIN Jack Pinout Pinout © 24|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 25: P5 Station Requirements
P5 stations are typically located for convenience—most commonly at the head of the patient’s bed, unless specified otherwise. Locate P5 stations so that station runs do not exceed 1000 total cable-feet per run; and so that furniture, curtains and other features do not interfere with audio communication. The operating environment for P5 stations is 10–40°C with relative humidity not exceeding 80%. IR400P5 Multipurpose Stations The IR400P5 Multipurpose Station supports remote devices such as switches, contact closures, speakers and other signal originating devices. Practical applications for the IR400P5 include: an input for ICU code emergency call stations, a corridor paging amplifier interface, a control point for exit/entry doors and nar- cotics cabinets, an input for bath emergency call stations in public bath areas, or an access control input/out- put for a remote door intercom station. The IR400P5 may be connected directly to a 60 Ohm, 1 Watt speaker for paging. If connected to overhead paging, a transformer must be used. Always use grounded, shielded transformers to prevent current leakage to the nurse call system’s isolated circuits. The IR400P5 provides the same peripheral inputs and corridor light indications as patient stations, but does not have the controls, LEDs or speakers associated with patient stations. For connections to the IR400P5 Multipurpose Station, see Figure 21 on page 30. As of 04/20, the IR400P5 has been discontinued. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 28: Ir019D Vandal Resistant Remote Speaker/Microphone Station
JK421P5 Bed Receptacle The JK421P5 Bed Receptacle provides nurse call placement, call placed light, audio functions and room/read light control using specialty bed controls. Supported specialty beds include Hill-Rom SideCom and Stryker 2030II/2030II+/ 2040/3002/4701 beds. The JK421P5 receptacle places a bed out call if the bed connector is accidentally removed. A pillow speaker can be used with the patient station if the bed is unplugged. The JK421P5 provides a 37-pin jack to connect the specialty bed’s cable. Maximum one JK421P5 recept- acle per PM421P5 pillow speaker module; two JK421P5 receptacles per PM422P5 pillow speaker module. Connect the JK421P5 receptacle to the PM421P5 or PM422P5 module using CAT5 cable and 8P8C mod- ular connectors. (See Figure 25 on page 31 f or connections; JK421P5 requires Version 2 pillow speaker module with 8P8C jacks.) Wire using the T568B straight-through Ethernet cable pinout (see Figure 63 on page 64). The back box must be grounded. A grounding screw is provided on the back of the JK421P5 face- plate. © 28|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 29: Pm420P5/4 Auxiliary Relay Module
Staff Emergency Switch on page 39 for more information. If desired, a remote speaker/microphone may be installed to move audio communication off of the IR416P5 station. See IR019D Vandal Resistant Remote Speaker/Microphone Station on page 28 for more information. NOTE: When the IR416P5 station is set to operate as a Psychiatric Staff Station, S F336A, SF338A, and IR019D peripherals are the only peripherals approved for attachment to the IR416P5 station. When the IR416P5 is installed as a vandal station, the Bath and Emergency inputs are reserved for SF338A Vandal-Resistant Staff Emergency Switches. All other inputs may be used with standard P5 peripheral sta- tions. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 30 Figure 21 - P5 Station Con- Figure 22 - IR400P5 Pinout Figure 23 - Pillow Speaker Pin- nectors out for IR411P5 & IR412P5 Figure 24 - PM421P5, PM422P5 Pinout © 30|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 31 Figure 27 - IR416P5 Connections and Figure 28 - IR416P5 Peripheral Connections, Psychiatric Jumper Settings Station © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 32 P5 Station Requirements Figure 29 - IR416P5 Connections, Vandal-Resistant Staff Station © 32|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 33: Ir415P5 Duty Station
IN button. As of 04/20, the IR415P5 has been discontinued. Call Cords and Pillow Speakers SF401A Push button call cord, 7′ cord, DIN plug, oxygen safe, waterproof SF401A/10 Push button call cord, 10′ cord, DIN plug, oxygen safe, waterproof SF401A/15 Push button call cord, 15′ cord, DIN plug, oxygen safe, waterproof SF401A/20 Push button call cord, 20′ cord, DIN plug, oxygen safe, waterproof SF401G Squeeze bulb call cord, 6′ cord, DIN plug, oxygen safe, geriatric SF41ZKL Pillow speaker, DIN plug, intercom, and controls for lights, digital TV SF401KIRL Pillow speaker, DIN plug, intercom, and controls for lights, digital TV SF401EX Strain relief cable, 6″, DIN plug and DIN jack © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 34: Corridor Light Requirements For P5 Stations
Figure 44 on page 49 for mounting. The minimum clearance from current-carrying parts to dead-metal parts must be no less than 0.5″. Locate the corridor light above or beside the doorway of its associated room, and mount it so that unobstructed visibility is provided. When used as zone lights, mount them at corridor heads or junctions so that facility staff can readily identify the associated zone area. Standalone LI484P5/PM484ZP5 zone lights connect to the P5 station bus; other LI484P5 corridor and zone lights must be within 50 cable-feet of their associated P5 stations. The operating environment is 10–40°C with relative humidity not exceeding 80%. See Wiring Installation on page 53 for additional details. RP484 Vandal Resistant Dome Light Cover To protect LI484P5 corridor lights in rough service environments, install the RP484 Vandal Resistant Dome Light Cover. The RP484 is manufactured from 16-gauge stainless steel and is designed to fully encase and protect the LI484P5 from impact and abuse. he RP484 is designed to mount on a grounded metal 2-gang backbox using all 4 screws. The mounting screws pass through the plastic backplate of the LI484P5. The faceplate of the RP484 attaches using four included #6 spanner screws. © 34|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 35: Pm424Zp5 Zone Light Module For Li484P5
Choose either SF120 or SF300 style peripherals with the SF Type Selector Switch. The normally-open dry contact provides a two-pin header to be used for devices such as buzzers, etc. and provides a steady closure for the duration of the call. Slide the EOL Resistor switch to the ON position if the PM424ZP5 is the last addressable station on the sta- tion cable run. Default behaviors for the SF120 points are: Point 1 Point 2 Point 3 Point 4 SF121 SF123 SF123 PM123 Figure 30 - PM424ZP5 Zone Light Module Connections © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 36 Corridor Light Requirements for P5 Stations Figure 31 - LI484P5 + PM424ZP5 Zone Light Wiring © 36|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 37: Pm484Zp5 Zone Light Modules For Li484P5
Figure 33 on page 38. Each zone light requires a unique address, which is set using on-board DIP switches. (For addressing, see Equipment Configuration and Settings on page 67.) The PM484ZP5 module also includes inputs for one bath switch and one code switch. When used as a standalone switch, program the zone light to watch no zones. See Wiring Install- ation on page 53 for additional details. Figure 32 - LI484P5 Corridor Light Pinout © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 38 Corridor Light Requirements for P5 Stations Figure 33 - LI484P5 + PM484ZP5 Zone Light Wiring © 38|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 39: Peripheral Requirements For P5 Stations
SF338A Vandal-Resistant Staff Emergency Switch The SF338A is used to add additional call points to an IR416P5 while maintaining the durable, vandal res- istant design of the IR416P5. The SF338A is supervised switch. Each IR416P5 supports one SF338A switch. See Figure 28 on page 31 a nd Figure 29 on page 32 f or wiring instructions for the SF338A. There is a jumper for the LED functionality on the SF338A depending whether it will be for Emergency or Bath mode. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 40: Sf340B Emergency Switch
The SF340B provides the same operational functionality as the SF337C, except that it is not suitable for moist or wet environments. It places an emergency or bath call. The operating environment for the SF340B is 10–40°C with relative humidity not exceeding 80%. SF341B Code Call Switch The SF341B allows patients and staff members to initiate high priority code calls. The device incorporates a supervisory circuit to monitor the wiring connection to the patient station, as well as a call-placed indic- ator. The device is activated by pulling down the blue lever. Locate the SF341B for convenient operation in areas that require code call initiation, such as ICU/CCU areas. The environment for the SF341B is 10–40°C with relative humidity not exceeding 80%. Figure 34 - NC450 Central Equipment AC Power Connection © 40|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 41: Sf350B Presence Station
Figure 35 - Wiring the NC450 Central Equipment Network SF350B Presence Station The SF350B works in conjunction with the staff presence registration features of the nurse call system. It allows staff to register their presence with a simple button press, and activates a similarly colored lamp on the associated corridor light. Pressing either PRESENCE button automatically transfers the nurse follower feature from room to room as nursing staff proceeds with rounds. SF350B Presence Stations have two color-coded switches associated with user defined staff levels (green/nurse=level 1, and amber/aide=level 2). Locate the SF350B for staff convenience, typically within the associated room near its entrance. The environment for the SF350B is 10–40°C with relative humidity not exceeding 80%. SF440P5 Supervised Emergency Call Switch The SF440P5 incorporates a supervisory circuit to monitor the wiring connection to the patient station, as well as a call-placed indicator. The device is activated by pulling down the red lever. Locate the SF440P5 for convenient operation in areas that require supervised emergency call initiation. The environment for the SF440P5 is 10–40°C with relative humidity not exceeding 80%. As of 04/20, the SF440P5 has been dis- continued. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 42: Ir400-Series Station Requirements
Figure 17 on page 24. As of 08/20, the IR400 has been discontinued. IR411P5 Single, IR412P5 Dual Patient Station The IR411P5 and IR412P5 provide reliable hands-free communication between the patient and facility staff. The IR411P5 includes one DIN call cord jack, and the IR412P5 includes two DIN jacks. Call cord presence is supervised, and the system provides an indication when a cord has been removed and not replaced. To avoid a cord out call when removing a cord, hold down the RESET button until the yellow call light is illuminated; while continuing to depress the RESET button, remove the cord. The patient sta- tions have indicators for call placement assurance and in-use status. A RESET button is also provided to reset calls locally. These stations can interface with the PM421P5 or PM422P5 Pillow Speaker Modules. © 42|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 43: Ir412Epb Dual Patient Stations
Figure 37 - PM421, PM422 Pillow Speaker & Bed Interface Module Connections IR412EPB Dual Patient Stations The I R412EPB is identical to the I R412, except that the ¼" phono jack is replaced with a push button that places a Bed Emergency call for all default station behaviors. Headers are provided for specific pillow speaker-only connections—two for the IR412EPB (see Figure 16 on page 24). These stations can interface with the PM421 or PM422 Pillow Speaker & Bed Interface Modules. As of 04/20, the IR412EPB has been discontinued. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 44: Pm421, Pm422 Pillow Speaker & Bed Interface Modules
Figure 39 on page 46 for default calls and DIP switch settings. The PM423 uses the system’s 28 VDC to sense the state of the inputs. Or use an external +5 VDC to +28 VDC or +5 VAC to +16 VAC source by connecting the source common with the module’s input common. See Figure 40 on page 46 for examples of external switch connections. The two inputs may also use separate input sources. Use #22, max 50′ wire for call inputs. The PM423 is encased in an insulation sheath, allowing it to be placed in a metal backbox without electrical shorts. The PM423 mod- ule daisy-chains on the peripheral bus of any IR400-series patient station. As of 04/20, the PM423 has been discontinued. IR410 Staff Station The IR410 Staff Station provides a communication point for staff members to call the master station for staff-to-staff communication. A programmable CALL button, RESET button, STAFF EMERGENCY but- ton, call-placed indicator and in-use status indicator are provided. As of 04/20, the IR410 has been dis- continued. © 44|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 45 IR400-series Station Requirements Figure 38 - PM421, PM422 Pillow Speaker & Bed Interface Module Controls © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 46: Ir415 Duty Station
Figure 40 - PM423 Auxiliary Input Module External Switch Connections (Examples) IR415 Duty Station The IR415 Duty Station is similar to the IR410 Staff Station, but provides the extra features of call annun- ciation and zone lamp operation. D uty stations provide additional points of annunciation for the nurse call system in locations that are not within sight or hearing of the master station. The IR415 includes a CALL button, RESET button, call-placed light, in-use status light and emergency indicator. As of 04/20, the IR415 has been discontinued. © 46|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 47: Call Cords And Pillow Speakers
Squeeze bulb call cord, 6′ cord, ¼″ plug, oxygen safe, geriatric SF401A Push button call cord, 7′ cord, DIN plug, oxygen safe, waterproof SF401A/10 Push button call cord, 10′ cord, DIN plug, oxygen safe, waterproof SF401A/15 Push button call cord, 15′ cord, DIN plug, oxygen safe, waterproof SF401A/20 Push button call cord, 20′ cord, DIN plug, oxygen safe, waterproof SF401G Squeeze bulb call cord, 6′ cord, DIN plug, oxygen safe, geriatric SF41ZKL Pillow speaker, DIN plug, intercom, and controls for lights, digital TV SF401KIRL Pillow speaker, DIN plug, intercom, and controls for lights, digital TV Strain relief cable, 6″, DIN plug and DIN jack SF401EX Figure 41 - IR415 Duty Station Connections © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 48: Corridor Light Requirements For Ir400-Series Sta- Tions
Settings on page 67). As of 09/19, the LI484Z has been discontinued. LI484ZLED Zone Light With its jumper removed, the LI484ZLED is an addressable standalone zone light that provides the same functionality as the LI484Z zone light, but uses long-lasting LEDs instead of incandescent bulbs. See Fig- ure 43 on page 49. Mount zone lights at corridor heads or junctions so that facility staff can readily identify the associated zone area. With its jumper in place, the LI484ZLED can be used with an emergency and/or code switch as a standalone addressable corridor light. When used as a standalone addressable cor- ridor light, program the device to watch no zones. See Wiring Installation on page 53 for additional details. As of 04/20, the LI484ZLED has been discontinued. © 48|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 49 Figure 42 - LI482LED, LI484LED and LI484LED-1 Wiring Diagrams Figure 43 - LI484ZLED Wiring Diagram Figure 44 - Mounting Corridor Lights Figure 45 - Mounting SF400-series Peripherals © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 50: Peripheral Requirements For Ir400-Series Stations
Figure 48 on page 51. The station includes a call-placed indicator, and is activated by pulling down the blue lever. Locate the SF482 for convenient operation in areas that require code call initiation, such as ICU/CCU areas. The envir- onment for the SF482 is 10–40°C with relative humidity not exceeding 80%. As of 04/20, the SF482 has been discontinued. Figure 46 - SF483 Standalone Emergency Bath Figure 47 - SF481 Standalone Emergency Switch Switch Connectors Connectors © 50|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 51: Sf483 Standalone Bath Emergency Station
Figure 51 - SF450/4 Presence Station Con- Switch Connectors nectors SF483 Standalone Bath Emergency Station The SF483 allows patients to initiate a bath call to inform staff members that they require assistance in restroom areas. The station is designed to be mounted in wet areas, when properly installed using the included gaskets for the panel and screws. The station can be activated by hand with the red pull-down lever, or by pull-cord (if installed). It includes a call-placed indicator. This station is typically located in toilet, bath and shower areas, and is mounted at a height convenient for use. If the station is being mounted to a tile wall or other irregular surface, the installer must provide extra sealant to fill tile seam points or other gaps. If the station is being used with pull-cord activation, the included cord must be installed through the guide tab and red pull-down lever and secured with a double knot. Mounting location and cord length must be such that a prone patient can reach the call cord to activ- ate the station. The operating environment for the SF483 is 10–40°C, and the station is water resistant when correctly installed. As of 04/20, the SF483 has been discontinued. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 52: Sf437 Emergency Shower Switch
The SF441 allows patients and staff members to initiate high priority “code” calls. See Figure 50 on page 51. The device incorporates a supervisory circuit to monitor the wiring connection to the patient station, as well as a call-placed indicator. The device is activated by pulling down the blue lever. Call type placed is determined by the jumper setting. Locate the SF441 for convenient operation in areas that require code call initiation, such as ICU/CCU areas. The environment for the SF441 is 10–40°C with relative humidity not exceeding 80%. As of 04/20, the SF441 has been discontinued. SF450/4 Presence Station The SF450/4 has four color-coded switches (red—staff emergency, green—staff level 1, amber—staff level 2, and yellow—staff level 3). See Figure 51 on page 51. Pressing the green, amber or yellow presence but- ton automatically transfers the nurse follower feature from room to room as nursing staff proceeds with rounds. Pressing the red button initiates a staff emergency call that must be reset in person. As of 04/20, the SF450/4 has been discontinued. © 52|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 53: Wiring Installation
Cabling for master station ports, patient station ports and serial ports is described separately, including the connection specifics. Tek-CARE Networks NC455CE Wiring Up to 20 modules can be installed on the Tek-CARE Network. Wire the Tek-CARE Network cable using the T568B straight-through Ethernet cable pinout using CAT5 or better cable. Maximum cable length is 100 meters (328 feet). Extend this distance by placing an NC554/8 network switch every 100 meters. Use NC556 Ethernet to Fiber Converters to extend this distance up to 1,200 meters over a fiber optic con- nection. See Figure 57 on page 60 for the NC455CE Block Wiring Diagram. Figure 52 - NC455CE Connections © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 54 When the Tek-CARE Network must be extended more than 100 meters, use the NC556 Ethernet to Fiber Converter. The NC556 Ethernet to Fiber Converter is a plug-and-play component that does not require any programming. It is properly configured out of the box. Fiber optic cabling must be installed and terminated by a properly trained technician. Connect a T586B straight-through Ethernet cable from an NC402TS Master Station or an N C554/8 Powered Ethernet Switch on the Tek-CARE Network to the Ethernet port on the NC556, and connect SC-terminated multimode fiber to the Fiber ports on the NC556. At the other end of the fiber cable, place another NC556 converter and connect the fiber to that NC556, and a T586B straight-through Ethernet cable from the Ethernet port on the NC556 to an NC402TS or an NC554/8 Powered Ethernet Switch. Apply power to both NC556 Ethernet to Fiber Converters using the included power adapter. The fiber link is now active. See below for a Tek- CARE Network using NC556 Ethernet to Fiber Converters. Figure 53 - Tek-CARE Network using NC556 Ethernet to Fiber Converters © 54|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 55: Master Station Ports
Gen2 Master Stations Each master station port supports three master stations and a maximum of 1000' of interconnecting cable. CAT5 wiring or better is needed for the master station. Wire the 8P8C connectors for the NC415AV or NC404TS Master Stations according to the T568B standard. To connect more than one master Station to each port, use a CT400P5 splitter at any point along the master station cabling run. Up to 6 master stations (3 master stations per port) can be connected to a NC356CE or NC455CE Module depending on the DIP switch addressing. Each master station must be assigned a unique address using the DIP switches on the back of the master. The last NC415AV or NC404TS Master Station that is furthest away from the CE should have a DIP switch 5 turned ON for the EOL resistor. Figure 54 - NC415AV Master Station Connections Figure 55 - NC404TS Master Station Connections © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 56: Tek-Care Network Connections (Nc402Ts Master Stations)
Tek-CARE Network Connections (NC402TS Master Stations) In addition to the master run, NC402TS master stations connect to the central equipment via the Tek-CARE Network. (See Figure 14 on page 23.) The Tek-CARE Network requires software version 7099 or later. (See the IL855 Config Tool Manual for software update instructions.) This network provides faster data transmission from the central equipment to NC402TS Master Stations, enabling some ancillary features that are too data intensive for just one CE connection. In addition to improving operation of the NC402TS master station, the Tek-CARE Network port is also used to update the firmware on the master station. Use CAT5 cable and 8P8C modular connectors; wire using the T568B straight-through Ethernet cable pin- out (see Figure 63 on page 64). Maximum cable length is 100 meters (328 feet). Extend this distance by placing an NC554/8 network switch every 100 meters. Connect multiple devices to one PM451 Hub Con- trol Module using NC554/8 network switches. © 56|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 57: Patient Station Ports On Pm453 Master & Station Modules
On the next screen, verify that the IP address is correct, and then press Enter. Type 9 on the keyboard to select Restart, and wait for the system to restart. Patient Station Ports on PM453 Master & Station Modules Each PM453 patient station port supports up to 16 addressable stations and zone lights, plus 16 non-address- able corridor lights, and a maximum of 1000′ of interconnecting cable. This maximum distance does not include peripheral wiring connections, and only reflects the common wiring between all of the addressable stations on that particular port and their associated connection to the central equipment. The common wir- ing used by the PM453 is the same type as specified above for the master station connection. NOTE: Before connecting or disconnecting addressable station power leads, either pull out the Removable Power Block on the PM453 or turn off the module’s power switch. PM453 Commons Bus #18–#24 AWG, 3 twisted pairs (CAT5 is acceptable) and 6P6C modular connectors, plus 1 pair for power- /common. Cables are wired straight-through: 1-1, 2-2, 3-3, 4-4, etc. Wire the 6P6C connectors with one twisted pair each to pins 1&2, 3&4 and 5&6. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 58 Power/Common Cable Gauge 0' - 600' #18 AWG #16 AWG 601' - 1000' CT400 Trunkline Splitters accommodate 6-pin modular plugs. Therefore, when using a CT400 between the patient station and corridor light, connect pins 1–6 only and clip conductors 7–8. The operating envir- onment for CT400 splitters is 10–40°C with relative humidity not exceeding 80%. NOTE: When using CT400 Trunkline Splitters, supervision of corridor lights is not available. PM453 Peripheral Bus #18–#24 AWG, 8 conductors (CAT5 is acceptable) and 8P8C modular connectors. Peripheral bus can be divided into multiple branches using up to 2 CT400P5 splitters. (The operating environment for CT400P5 splitters is 10–40°C with relative humidity not exceeding 80%.) Each IR4xx-series station supports a total maximum peripheral bus cable length of 100′. Wire using the T568B straight-through Ethernet cable pinout (see Figure 64 on page 65). (Also acceptable: wire one twisted pair each to pins 1&2, 3&4, 5&6 and 7&8.) © 58|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 59: Patient Station Ports On Nc455Ce Master & Station Modules
When a cable run is less than 500 feet long, install one CT401P5 module after half of the IR4xxP5- series Stations and/or PM484ZP5 Zone Light Modules on the run. When a cable run is 500–1000 feet long, install two CT401P5 modules on the run, roughly dividing the devices into thirds. The CT401P5 includes two 8P8C jacks—one in and one out. The CT401P5 Power Delay Module con- trols the speed at which power is applied to the stations after it, providing a smoother environment for station startup. Do not run cables to the bottom of the addressable station backboxes, because there is no access for cable passage. Conduit access for masonry boxes must be through the top. Each addressable station port has just one audio path. If a system is known to have a small number of stations that will occupy only one or two ports, the installer should consider redistributing the devices evenly among all of the available station ports. This makes all of the audio paths available for use in system operation, allowing more simultaneous paths, and increasing call response effi- ciency. Dome Bus CAT5 cable and 6P6C modular connectors. Cables are wired straight-through: 1-1, 2-2, 3-3, 4-4, etc. Wire one twisted pair each to pins 1&2, 3&4 and 5&6. Standalone LI484P5/PM484ZP5 zone lights connect to the P5 station bus; other LI484P5 corridor and zone lights must be within 50 cable-feet of their associated P5 stations. Up to two LI484P5 corridor lights may be connected to each P5-series station. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 60 Wiring Installation Figure 57 - Block Wiring Diagram for NC455CE and P5 Stations © 60|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 61: Patient Station Ports On Pm456 And Nc356Ce Tek-Care300/Ii Head End Modules
End Modules NC356CE The NC356CE includes two master station ports, two patient station ports and PK356 port on the rear of the module. Interconnection cable harnesses, CT318, (also known as “whip” or “pigtail” connectors) are provided for the two patient station ports with the central equipment. Connect the PK356 Power Supply to the NC356CE using the included 15-pin serial cable. Each port type is separately described below, with the specifics of connection. Figure 58 - NC356CE Connections For more information on the requirements, see NC356CE Tek-CARE300 Master and Station Module on page © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 63 Figure 60 - Typical Room Layout for IR400-series Stations Figure 61 - Two Stations, One Corridor Light Layout for IR-400 series Stations (PM453) © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 64 Figure 63 - T568B Straight-Through Ethernet Cable Pinout Used for all Tek-CARE400 8P8C wiring: PM453, PM455 & PM456 Master Runs PM453 Dome Bus PMSF336A 453 Peripheral Bus PM455 P5 Commons Bus JK421P5 Bed Receptacle NC356CE and NC455CE © 64|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 65 Wiring Installation Figure 64 - Block Wiring Diagram for PM455 Modules & P5 Stations © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 67: Equipment Configuration And Settings
Equipment Configuration and Settings Central Equipment (CE) Addressing the NC455CE On the front of the NC455CE Module, you will find a bank of DIP switches. Each CE has a DIP switch that must be set prior to use. This DIP switch sets the CE number. Each CE address must be unique if mul- tiple CE cabinets are interconnected. These DIP switches are used to configure various options on the CE module and to provide an address for the module itself. See the DIP switch diagram for m odule below. Figure 66 - Tek-CARE Gen2 Module DIP Switch Diagram © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 68: Pm451, Pm453, Pm455, Pm456 Modules
11–15 51–55 16–20 56–60 21–25 61–65 26–30 66–70 31–35 71–75 36–40 Master Stations The master station’s 4-digit address is configured automatically upon port connection, as follows: The first two digits are the module number, The third digit is an “M” (for master), The fourth digit is the master station port number. If the master station is being connected to a port previously configured with another master station, the pre- vious master’s configuration will be automatically transferred into the new unit. © 68|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 69 Equipment Configuration and Settings Figure 67 - NC450MICRO CE Number and Module Number © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 70: Ir400-Series & Sf480-Series Stations; Li484Z And Li484Zled Zone Lights
IR400-series & SF480-series Stations; LI484Z and LI484ZLED Zone Lights Each station and zone light must have a unique 4-digit address, which is its default room number. The first two digits are the module number of the PM453 Master & Station Module; the last two digits are its station number (00–31). The station number is based on station DIP switch settings and PM453 port number. A station’s 4-switch DIP switch uses a binary configuration method (DIP switch 1=1, DIP switch 2=2, DIP switch 3=4, DIP switch 4=8). S ee the programming worksheets in the back of this manual. The station number for a station on port 1 (bottom port) of a module is the sum of the values of all switches that are turned on. For example, if switches 2 (value 2) and 4 (value 8) are turned on, the station number is 10 (2+8=10). If that station is on module #3 of CE #1, its unique address is 0310. The station number for a station on port 2 (top port) of a module is 16 plus the sum of the values of all switches that are turned on. For example, if switches 2 (value 2) and 4 (value 8) are turned on, the station number is 26 (16+2+8=26). If that station is on module #3 of CE #1, its unique address is 0326. © 70|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 71: P5+ Stations
Figure 69 - PM454 Null Modem Cable Configuration P5+ Stations Each station must have a unique 4-digit address, which is its default room number. The first two digits are the module number of the PM455 P5 or NC455CE Master & Station Module; the last two digits are its sta- tion number (00–31). The station number is based on station DIP switch settings and port number. The station’s 5-switch DIP switch uses a binary configuration method (DIP switch 1=1, DIP switch 2=2, DIP switch 3=4, DIP switch 4=8, DIP switch 5=16). See Figure 68 on page 70 f or the table of DIP switch addresses. See the pro- gramming worksheets in the back of this manual. The station number for a station on port 0 (PM455 or NC455CE) of a module is the sum of the values of all switches that are turned on. For example, if switches 2 (value 2) and 5 (value 16) are turned on, the station number is 18 (2+16=18). If that station is on module #3 of CE #1, its unique address is 0318. The station number for a station on port 1 of a module is 32 plus the sum of the values of all switches that are turned on. For example, if switches 2 (value 2) and 5 (value 16) are turned on, the station number is 50 (32+2+16=50). If that station is on module #3 of CE #1, its unique address is 0350. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 72: Tek-Care300 And Tek-Care300Ii Stations
The station number for a station on port 0 of a module is the sum of the values of all switches that are turned on. For example, if switches 2 (value 2) and 5 (value 16) are turned on, the station number is 18 (2+16=18). If that station is on module #3 of CE #1, its unique address is 0318. The station number for a station on port 1 o f a module is 32 plus the sum of the values of all switches that are turned on. For example, if switches 2 (value 2) and 5 (value 16) are turned on, the station number is 50 (32+2+16=50). If that station is on module #3 of CE #1, its unique address is 0350. IR415 Duty Station In addition to the DIP switch address settings, the IR415 also has a tone control adjustment (via a three-pin header) to set annunciation tone levels. Refer to Figure 41 on page 47 f or header settings. © 72|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 73: Install The Rf (Pocket) Paging System
10000 Scope Baud Fast Using the Pagers tab of the LS450 Config Tool, to add pager CAP codes for NC397A (Scope) pagers. Using the Staff Assignments tab of the LS450 Config Tool, add staff shifts, if desired. Then using t he LS450 Config Tool, a dd staff, groups, and staff assignments. Enable Maintenance Fault The software-latched Maintenance Fault indicates that one or more other faults have occurred on the sys- tem. Use it to reduce paging and email traffic when there are multiple faults, and to diagnose intermittent faults. When the nurse call system has one or more faults, each assigned staff member will receive just one page and/or email for the Maintenance fault. Using the Faults page of the LS450 Config Tool, check the Enable Maintenance Fault checkbox. Then add staff assignments to the Maintenance fault, using either the LS450 Config Tool, or the NC402TS Master Station. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 74: Add Or Replace A Pm453, Pm455 Or Pm456 Module
Tek-CARE300/II Head End Module into the NC450 Central Equipment. Turn on all modules; the system may report a Configuration Fault. 4. Synchronize the hardware types (File>Sync Configuration with Detected Hardware). 5. If the system reports a Firmware Version Fault, update the modules to the current software version (Utilities>Upgrade Modules). 6. Commit changes to the network configuration (File>Commit Configuration to System). This com- mand updates the code if necessary, adds the new module and stations to the existing network con- figuration, and then commits the new configuration to all PM453, PM455 and PM456 modules. 7. Save the new network configuration onto the laptop’s hard drive (File>Save Configuration As). For more information about the LS450 Config Tool programming software, please see the IL855 LS450 Config Tool Manual. © 74|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 75: System Test Instructions
This section provides guidelines for testing the Tek-CARE400 system. As mentioned previously, we recom- mend that the installer connect and test the system in sections, to allow for easier identification of problem locations. Before testing a system, perform a complete walk-through of the facility, and be certain to verify that: All components of the system to be tested are completely installed. Call-cords are attached to all patient stations that require them. All pull-cord and hand pull-stations are in the reset position. Activate and observe the system operation for every component connected to the system. While ini- tial testing must be performed in sections, a complete system test must also be performed after all components are connected to the system. This entails activating every system component and veri- fying its operation a final time before considering the installation complete. We recommend that the system be tested periodically as described here to verify that the system is in good operating condition. If problems are encountered, contact qualified service personnel for sys- tem repair or maintenance. The following section, System Maintenance Instructions on page 76 indicates which items may be serviced by on-site maintenance personnel. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 76: System Maintenance Instructions
Main Power Fuse When the PM457 Power Entry Module’s fuse cap is lit within the NC450 housing, the main power fuse (part number FZ013) must be replaced. Refer to Figure 4 on page 16 for the location of the main power fuse. Disconnect the 115 VAC power plug. WARNING: Failure to disconnect the 115 VAC power prior to replacing the fuse could result in a dangerous shock! Remove the fuse cap by turning counter-clockwise. Remove the old fuse from the holder and insert a new fuse. Reinsert the fuse and cap, locking into place by rotating clockwise until it locks into place. Reconnect power to the central equipment and turn it on. © 76|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 77: Patient Station Call Cords
Part # Description Used by CA025 Handset Cord for NC415AV Master Station CA033 Handset Cord for NC401VFD, NC402TS Master Station CA043 Handset Cord for NC404TS Master Station FZ013 20A 250 VAC Central Equip- ment LI028 28v lamp Corridor & Zone lights SF301A 7′ Call Cord, ¼″ plug Patient Stations © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 78: Upgrade Part Numbers
Tool, NC475 Tek-CARE Appliance Server PM451 Hub Control Module CE, LS450 Config Tool, Tek-MMARS400 PM453 Master & Station Module CE, masters & patient stations PM455 P5 Master & Station Module CE, masters & P5 patient stations PM456 Tek-CARE300/II Head End CE, masters, and Tek-CARE300 and Tek-CARE300II Module patient stations PK450 Power Supply Central Equipment BA365K Battery Backup Kit Central Equipment BA450K Battery Backup Kit Central Equipment © 78|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 79: System Troubleshooting Guide
Direct Connection is a classic troubleshooting technique. If a problem is encountered, an installer may dir- ectly connect a master station or a patient station to the central equipment. If the problem ceases, then the source of trouble is located in the field (i.e., wiring or mounting related problems), whereas if the problem remains, it is equipment-based. This can also be applied to patient station peripheral devices, which can be directly connected at the patient station location. While this is not an absolute test, it can provide a strong indication of where to look when troubleshooting. Swap Testing is another well-known method of problem identification. If a problem is identified, an installer can interchange a known-good piece of equipment into the location in question and move the device having problems to the location that the known good device previously occupied. NOTE: If a device or wiring indicates high current or high voltage damage, this technique must be delayed until the source of the original problem is located. As an example, a patient station in one room that demonstrates a problem can be “swapped” with a station from another room that is known to be working acceptably. (Change the test station’s DIP switch address to agree with that of the station being replaced.) If the symptom follows the original problem device, the problem is equipment-based. If the problem remains in the original loc- ation, a field problem is indicated (i.e., wiring or mounting related problems). This technique can be applied to master stations, master station control equipment, central equipment ports, etc. NOTE: To avoid shorting out the station, do not hot swap the following, if they are mounted to a metal box or frame: IR400-series patient stations that have PM421 or PM422 Pillow Speaker & Bed Interface Modules installed. P5 patient stations that have PM421P5 or PM422P5 Pillow Speaker Modules installed. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 80: Voltage Readings
Power 26 VDC ~23 VDC Common 0 VDC 0 VDC Power 26 VDC ~23 VDC Common 0 VDC 0 VDC Power 26 VDC ~23 VDC Common 0 VDC 0 VDC Data 0–5 VDC 0–5 VDC Data 0–5 VDC 0–5 VDC © 80|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 81: Nc356Ce, Nc455Ce, Pm453, Pm455 And Pm456 Module Leds
Bank # (top to bottom) Connection Bank 1 This PM451’s Ancillary Network Connection Port Bank 2 Lower Communications port on the PM452 Module Bank 3 Upper Communications port on the PM452 Module Bank 4 The module in slot 5 of this CE Bank 5 The module in slot 4 of this CE Bank 6 The module in slot 3 of this CE Bank 7 The module in slot 2 of this CE Bank 8 The module in slot 1 of this CE For Each Bank of LEDs Green—Connection Speed: on = 100 Mbps; off = 10 Mbps. Yellow—Collision Detect. Red—Link/Activity. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 82: Symptoms And Suggestions
Communication Fault Indication The master displaying this fault is no longer communicating with the central equipment. Swap test the master station with another “known-good” master station. Connect the master station directly to the central equipment, using a short cable. Verify master-to-central-equipment connections. Master Fault Indication Observe the number displayed with this message. This number represents the address of the master that is no longer communicating with the central equipment. This also represents the port that the master must be plugged into. Swap test the master station with another “known-good” master station. Connect the master station directly to the central equipment, using a short cable. Verify master-to-central-equipment connections. © 82|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 83 Master Station is not displaying calls or is not handling calls as intended Review master’s programmed settings and data to verify information, especially zone settings and call filter settings. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 84 Swap test the device with another “known-good” device. (For SF400-series peripherals, change the test device’s jumper settings to agree with that of the station being replaced.) If the device works correctly in another location, examine the interconnection wiring. If it does not work, the device is suspected bad and should be replaced or repaired. If the emergency or code call switch and wiring appear to be correct, then the patient station can also be swap tested with another “known-good” patient station. Presence Station is not registering or is not working correctly If the device is operating but the LEDs are not lighting, check to see if the corresponding corridor lights are working. If both are out, swap test the patient station and examine the peripheral con- nector’s continuity. Using the LS450 Config Tool, check the station behavior settings of the associated station. © 84|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 85: Nc356Ce/Pm456 Tek-Care300/Ii Head End Mod- Ule
Gray Audio - The levels on this line can vary, but must not be a constant +12 or +24 VDC. Violet Audio+ The levels on this line can vary, but must not be a constant +12 or +24 VDC. Blue +12 VDC +11 to 12 VDC. Green Data Common 0 VDC. Yellow Data Out See information on the following page. Orange Data In See information below. Negative 0 VDC. Brown +24VDC +24VDC. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 86 Voltage Reading/Test Suggestion Black Code A Call active: +9 to 10 VDC. Call inactive: +12 VDC. This input works in conjunction with Code B. When this input is active, a trickle current runs constantly through the wires and code station with an approximate load of 47,000 ohms. Short- ing these lines together will trigger a code call manually. White Code B Call active: +7 to 8 VDC. Call inactive: +1 to 2 VDC. / See Black (Code A) information. Gray Negative 0 VDC. Violet +12VDC +11 to 12 VDC. Blue Lamp Fault This input must receive a constant +24 VDC input, or a lamp fault will be triggered. Green Red Dome Output +24 VDC when lamp is off and 0 to +1 VDC when lamp is © 86|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 87: Symptoms And Suggestions
IR300-Series Patient Station is not placing calls Swap test the associated call cord. Swap test the patient station with another “known-good” patient station. If the problem encompasses an entire port, see Comm. Fault Indication (patient station fault) above for port swapping information. IR300-Series Patient Station has a constant “Cord Out” message Verify that the call cord is properly inserted. Swap test the call cord with another “known-good” call cord. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 88 If the lamp is supervised, check the four bulbs for open filaments. This can also be verified by swap testing the bulbs with “known-good” bulbs. If all four bulbs are intact, verify the connection to the Lamp Fault Input (blue wire on the 15-pin peripheral connector on the associated patient station). During normal operation, the supervised dome lamp provides a steady +24 VDC input to prevent the lamp fault from being triggered. This ceases when a filament opens. If the lamp is unsupervised, check the connection from the Lamp Fault Input to the +24 VDC com- mon wire. If this connection is present, verify its continuity. If the voltage is present, swap test the patient station with a “known-good” device. LI380 Series Lamp is not lighting Verify that the bulb filaments are not broken or open. This can also be verified by swap testing the bulb in question with a “known-good” lamp bulb. If the bulbs are functional, verify the connections to the patient station. The dome lamp may also be tested by directly connecting it to the patient station peripheral connector. The patient station may also be swap tested. Observe station circuit board for signs of high current damage. © 88|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 89 SF350B Nurse/Aide Presence Station is not registering or is not working correctly If the device is operating, but the LEDs are not lighting, check to see if the Green or Yellow dome lamps are working. If both are out, swap test the patient station and examine the peripheral con- nector’s continuity. If only the lights are not working and the dome outputs are working, verify that there is roughly +12 VDC across the Orange and Yellow wires at the SF350B device’s location. Verify the continuity of the Red and Green wires back to the peripheral connector on the patient station. If the device is not operating, the inputs on the patient station can be manually triggered by the application of the +12 VDC line (refer to Voltage Readings in this appendix for more details). The device can be directly connected for testing, and may also be swap tested with another “known- good” device for verification. © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 90 NC356CE/PM456 Tek-CARE300/II Head End Module Figure 70 - NC356CE Cable Requirements Using Individual Cables © 90|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 91 NC356CE/PM456 Tek-CARE300/II Head End Module Figure 71 - Connector Circuit Interconnections for Addressable Stations © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 92 NC356CE/PM456 Tek-CARE300/II Head End Module Figure 72 - IR300-Series Connections to Peripheral Devices © 92|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 93 NC356CE/PM456 Tek-CARE300/II Head End Module Figure 73 - IR300-Series Connections with Supervised Dome Light © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 94 NC356CE/PM456 Tek-CARE300/II Head End Module Figure 74 - LI386-Series Dome/Zone Light Wiring Diagram © 94|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 97 NC356CE/PM456 Tek-CARE300/II Head End Module Figure 77 - PM321B/322B Lamp Module Wiring Diagram © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 98 NC356CE/PM456 Tek-CARE300/II Head End Module Figure 78 - LI384A Multiple Stations © 98|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 99 NC356CE/PM456 Tek-CARE300/II Head End Module Figure 79 - 6- & 7-PIN Connector Outputs for IR300-Series Stations © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 100 NC356CE/PM456 Tek-CARE300/II Head End Module Figure 80 - SF381/SF382 Wiring Diagram © 100|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 101 NC356CE/PM456 Tek-CARE300/II Head End Module Figure 81 - Wiring Diagram for IR345B/C Resident Station with Check-In & IR145B Occupant Help Stations © IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 104 NC356CE/PM456 Tek-CARE300/II Head End Module Tek-CARE 300II/III Programming Worksheets © 104|IL843M Tek-CARE400 Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...

TekTone Tek-CARE400 Installation Manual

System Introduction

A Word about ESD (Electrostatic Discharge)

System Configuration and Programming

System Installation Overview

Central Equipment Requirements

Master Station Requirements

P5 Station Requirements

Corridor Light Requirements for P5 Stations

Peripheral Requirements for P5 Stations

IR400-Series Station Requirements

Corridor Light Requirements for IR400-Series Sta- Tions

Peripheral Requirements for IR400-Series Stations

Wiring Installation

Equipment Configuration and Settings

Install the RF (Pocket) Paging System

Add or Replace a PM453, PM455 or PM456 Module

System Test Instructions

System Maintenance Instructions

System Troubleshooting Guide

NC356CE/PM456 Tek-CARE300/II Head End Mod- Ule

Quick Links

Need help?

Questions and answers

Related Manuals for TekTone Tek-CARE400

Summary of Contents for TekTone Tek-CARE400

Table of Contents