Siemens WM12N265ES User Manual And Installation Instructions page 40

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en Troubleshooting
Fault
The water is not drain-
ing.
Water is not flowing
in. Detergent is not
being dispensed.
40
Cause and troubleshooting
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 33.
– – – is activated.
Continue the programme by selecting
able programme for draining and pressing inicio
pausa + carga.
→ "Resuming the programme when the programme
status is Rinse Hold", Page 30
The water outlet hose is connected too high.
Install the water outlet hose at a maximum height of
1 metre.
Pump cover is not correctly assembled.
Correctly assemble the pump cover.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into compartment II (not for outdoor clothing,
sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
Remove any unapproved extensions from the water
hose.
→ "Connecting the appliance", Page 14
The pump cap is not fully screwed in.
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
inicio pausa + carga has not been pressed.
Press inicio pausa + carga.
The filters in the water inflow are blocked.
Clean the filters in the water inflow.
The tap is turned off.
Turn on the tap.
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
jammed.
or a suit-

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