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en Troubleshooting
Fault
flashes.
lights up.
lights up.
flashes.
"E:30/-20"
All other error codes.
38
Cause and troubleshooting
Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.
Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.
The temperature is too high.
Wait until the temperature has dropped.
▶
Cancel the programme.
▶
→ "Cancelling the programme", Page 30
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 23
Door is not closed.
Close the door.
▶
Laundry is caught in the door.
Remove any trapped laundry.
▶
Drum cleaning is required.
→ "Cleaning the drum", Page 32
▶
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 46
Malfunction
Switch the appliance off and then on again.
1.
If the message appears again, disconnect the appli-
2.
ance from the power supply for at least 30 seconds
by pulling out the plug or by switching off the relev-
ant circuit breaker in the fuse box.
If the fault was a one-off, the message disappears.
a
If the message appears again, call the after-sales
3.
service. Please specify the exact error message
when calling.
→ "Customer Service", Page 46
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