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TROUBLESHOOTING
The Status LED is not lit and
the device is shown as
disconnected on the app
This means that the device is not
connected to the Cloud
Check your Internet connection. If
you cannot access the Internet with a
different device on the same Wi-Fi
network check with your ISP
Check that the server is accessible at
https://hamsystems.eu with your
browser. If it is not, check again in 5
minutes or refresh the app / webpage
Try restarting the device with the Reset
Button and / or with removing and re-
attaching the power. Wait for a few
minutes
Check if the device is connected to
your Wi-Fi router / Access Point.
If the device does not appear to be
connected, then repeat the setup
procedure and make sure that the Wi-Fi
name and password are correct. The
device may also need to be whitelisted
depending
on
your
configuration. Note that the device and
the app use the ports 9001 and 9002
4
No readings are shown or
they are too inaccurate
This is probably due to incorrect wiring
Check your wiring of the sensor cables
and that you have tightened the screws
sufficiently
Check that the sensor you are using is
not cut at any point
Check that the device is connected and
the green light is on steadily
More information about the installation
of our devices, their capabilities and the
use of our platform can be found at
https://hamsystems.tawk.help/
This product is in compliance with the
Radio Equipment Directive (RED)
2014/53/EU and the Restriction of
Hazardous Substances (RoHS)
Directive 2011/65/EU and carries the
CE Mark. The complete EU declaration
of conformity can be found at
network
https://hamsystems.eu/res/doc/thermo
sensex2_ce.pdf
Manufacturer: Home Automation and More P.C.
76, 28th October, 54642, Thessaloniki, Greece
9
10
Sensor
Sensor
Internet connection via Wi-Fi
Real-time temperature metering
Power supplied via micro-USB,
terminals or power bank
Easy setup
Up to 2 general inputs, e.g. for
magnetic contacts
Buzzer alarm for local alert
2 years warranty
ThermoSenseX2
1.
5-12 VDC
2.
GND
3.
Sensor 3.3V (Red)
4.
Sensor Data (Yellow)
5.
Not connected
6.
Sensor GND (Black)
7.
Gen. Input 1
11
8.
Gen. Input 2
9.
Restart Button
10.
Setup Button
11.
Status LED
1
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Table of Contents
Related Manuals for Ham ThermoSenseX2
Summary of Contents for Ham ThermoSenseX2
- Page 1 TROUBLESHOOTING ThermoSenseX2 The Status LED is not lit and No readings are shown or the device is shown as they are too inaccurate 5-12 VDC disconnected on the app This is probably due to incorrect wiring This means that the device is not Sensor 3.3V (Red)
- Page 2 To use the device, visit our web app at https://hamsystems.eu In order to connect the device to your Wi-Fi network, you need to use the HAM Systems app. All the other or search HAM Systems at the App Store / Play Store features are also available on the Web on https://hamsystems.eu...
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