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Soundwave otoTune User Manual

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Summary of Contents for Soundwave otoTune

  • Page 1 MANUAL ®...

  • Page 2: Table Of Contents

    CONTENTS 01 CREATING AN ACCOUNT 07 3-MINUTE HEARING TEST 13 CONNECTING AND DISCONNECTING 16 PERSONALIZING 23 UPDATING AND TROUBLESHOOTING 26 SETUP TUTORIAL...

  • Page 3: Creating An Account

    OS 6.0 or + for Android Phone Step 1 Search for otoTune in the Google Play Store if you have an Android Phone or the App Store if you have an iPhone. Download the app. Android™ and Google Play are trademarks owned by Google LLC. Apple and...
  • Page 4 If you already have an account click the Login button. The app will then take you to the Device page to connect your hearing aids. If you are new to the otoTune app, click the New User button, create your account by following the screens and prompts.
  • Page 5 Step 3 Add your email and create a password. Scroll through the remaining screens adding your personal information, including first name, last name, mailing address, gender and date of birth. Please note: This is an FDA requirement that we associate User information with the Sontro®...
  • Page 6 Hearing Aid User Manual) To use and customize the Sontro Self-Fitting OTC Hearing Aids, you must connect your hearing aids to the phone via Bluetooth and download the otoTune® app. ANDROID, Model AI and AIS For Android By first going to: Settings>...
  • Page 7 Once your phone is connected to Bluetooth and accessibility (for iOS) Tap the connect button next to one of your hearing aids, on the otoTune app's device page to connect it. NOTE: If someone else in your home wears SontroSelf-Fitting Hearing Aids it’s easier to connect your Hearing Aids in a different room, ®...
  • Page 8 Step 4 After the hearing aids are connected you will see a hearing aid graphic, along with a battery level indicator. Repeat steps 2 and 3 to connect the second device. Allow 30 seconds for the Battery Indicator to display the most accurate battery level percentage...
  • Page 9 3-MINUTE HEARING TEST...
  • Page 10 How to take the 3-minute Hearing Test After the hearing aids have been connected to the otoTune ® app, A Noise Check Page will appear. This page allows you to initiate a hearing test, by pressing NEXT. A Hearing Test will begin...
  • Page 11 Step 2 After you press NEW TEST a noise level meter is displayed. The noise level meter estimates the noise level in the room you are taking your hearing test. If it is too noisy, please change to a quieter location or the most quiet location possible.
  • Page 12 You will hear a series of tones in your left and right ear. When you hear a tone press the button corresponding to the side that you heard the tone. The tones will gradually become more difficult to hear as the test proceeds.
  • Page 13 Step 4 You will now hear a series of tones played through your devices. Press the “L” and “R” buttons corresponding to the side you heard the tone. After the test is complete your results will be used to optimize your Sontro Hearing Aids. Please note: Your results do not constitute a medical diagnosis, you should consult a hearing health care professional for an...
  • Page 14 Understanding your hearing test. After a 3-minute hearing test is completed, a Test Info will display your Personal hearing test results for the left and right ears. The Program button calibrates your hearing aids to match the amplification settings from your hearing test.

  • Page 15: Connecting And Disconnecting

    CONNECTING AND DISCONNECTING...
  • Page 16 How do I connect my hearing aids? Step 1 ® Log into your otoTune...
  • Page 17 Step 2 After signing in, you can connect the Sontro® Self-Fitting Hearing Aids by pressing the connect buttons on the device screen.

  • Page 18: Personalizing

    PERSONALIZING...
  • Page 19 After at the Sontro Self-Ftting Hearing Aids are connected to the otoTune® app the Control Screen will be accessible. Locate the Control Screen icon on the bottom of the otoTune app. Step 2 On the Control Screen, the volume or mode may...
  • Page 20 Step 3 The Equalizer settings (bass, mid, treble) may be modified for the left and right hearing aids or both devices. The Equalizer settings are not available when in Automatic Mode. There are three Equalizer Settings Bass, Mid and Treble that can be changed to personalize your listening preference.
  • Page 21 Quiet Mode Picks up sounds from all sides and directions including sounds coming from the front, back or side of the wearer. Quiet Mode can be used when a wearer is in a quiet environment such as home with a loved one or while outside walking in the woods.
  • Page 22 Noise Mode When wearers have trouble hearing sounds when there is background noise or hearing speech when with a large group of people like a restaurant. Noise Mode uses adaptive directionality for noise reduction to provide more amplification to speech and less amplification to noise to improve overall understanding.
  • Page 23 Entertainment Mode Allows wearers to optimize watching TV using a volume level suited for all viewers. Entertainment Mode directs the microphones to a fixed 45 degree angle in front of where the person is sitting and incorporates noise reduction to reduce unwanted background noise for better sound clarity.
  • Page 24 Automatic Mode Automatic mode switches between Modes depending on the user’s listening environment.

  • Page 25: Updating And Troubleshooting

    UPDATING AND TROUBLESHOOTING...
  • Page 26 If someone else in your home wears Sontro Hearing Aids you will have to connect yours in a different room, as the otoTune app will locate all available Sontro Hearing Aids on the connection screen. Please go to a different location to connect...
  • Page 27 The Sontro Hearing Aids won’t connect to your mobile phone unless the otoTune ® app is downloaded from the App Store or Google Play Store. Once the otoTune app is downloaded, follow the instructions to connect your Sontro Hearing Aids, take the hearing test and personalize your settings.

  • Page 28: Setup Tutorial

    SETUP TUTORIAL...
  • Page 29 Welcome! This guide will help you learn about and set up your new Sontro® Self-Fitting Hearing Aids.
  • Page 30 Your Hearing Aids The Hearing Aid with the blue receiver tip is for your left ear. The one with the red tip is for your right ear. It will be useful to remember this in the future.
  • Page 31 Preparing Batteries Locate the batteries included with your hearing aids. Take two batteries from the pack and remove the attached stickers. Wait at least a minute after removing the batteries to activate.
  • Page 32 Inserting Batteries Open the battery door and insert a battery with the positive (flat) side facing up. Close the door and the Hearing Aid will play a short melody. Insert batteries into both of your hearing aids.
  • Page 33 Connect your Devices The Connect buttons will find nearby Sontro ® Self-Fitting Hearing Aids. Connect both your left and right hearing aids to proceed.
  • Page 34 You’re Connected! Both hearing aids are now connected. Stay near your phone until the tutorial is over so your devices do not disconnect.
  • Page 35 Try them on! Take your left device (blue) and place the body of the hearing aid behind your left ear. Insert the receiver into your ear canal as shown. Do the same for your right ear. It may take some getting used to putting on your hearing aids.
  • Page 36 Noise Check The noise level meter estimates the noise level in the room you are taking your hearing test. If it is too noisy, please change to a quieter location or the most quiet location possible.
  • Page 37 Hearing Test You will hear a series of tones in your left and right ear. When you hear a tone, press the button corresponding to the side that you heard the sound. The beeps will gradually become more difficult to hear as the test proceeds. NOTE: Depending on your hearing loss some tones may be inaudible during the hearing test.
  • Page 38 Hearing Test You will now hear a series of tones played through your devices. Press the “L” and “R” buttons corresponding to the side you heard the tone. After the test is complete your results will be used to optimize your Sontro® Hearing Aids. Please note: Your results do not constitute a medical diagnosis, you should consult a hearing health care professional for an assessment of...
  • Page 39 Your Hearing Results After a 3-minute hearing test is completed, your hearing test results will be displayed for the left and right ears. The Program button calibrates your hearing aids to match the amplification settings from your hearing test. Press “Program” to personalize your device based on your hearing profile.
  • Page 40 What to Expect Your hearing aids are now set up and personalized just for you! It will take time for your ears and brain to get accustomed to listening to amplified sound. Try wearing them all day for at least two weeks to realize the full benefit.
  • Page 41 Streaming If you have purchased the model AIS, your Hearing Aids will stream audio. Please remember to set them as the audio output.
  • Page 42 More Information You can find more information about your Sontro Self-Fitting Hearing Aids in the ® included Quick Start Guide, as well as the User Manual and other documentation on our website.
  • Page 44 hearsoundwave.com...