LG XO2TBK Simple Manual page 18

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you
must first notify LG in writing at least 30 days in advance of initiating the arbitration by
sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration
111 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA. You and LG agree to engage in
good faith discussions in an attempt to amicably resolve your claim. The notice must
provide your name, address, and telephone number; identify the product that is the
subject of the claim; and describe the nature of the claim and the relief being sought. If
you and LG are unable to resolve the dispute within 30 days, either party may proceed
to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve
the dispute during the 30 day period after sending written notice to LG, you and LG
agree to resolve any claims between us only by binding arbitration on an individual basis,
unless you opt out as provided below. Any dispute between you and LG shall not be
combined or consolidated with a dispute involving any other person's or entity's product
or claim. More specifically, without limitation of the foregoing, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative
action. Instead of arbitration, either party may bring an individual action in small claims
court, but that small claims court action may not be brought on a class or representative
basis.
O2TBK.CUSALLK_SIMPLE_COV37529780.indd 18 2024-02-07 2:52:14