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Please refer to the original service manual for:
Speaker system SB-CT500EG-K, Order No. PSG1511002CE (For SU-C500EB/EG/GN/PP only)

TABLE OF CONTENTS

1 Safety Precautions----------------------------------------------- 3
1.1. General Guidelines---------------------------------------- 3
1.2. Before Repair and Adjustment ------------------------- 4
1.3. Protection Circuitry ---------------------------------------- 4
1.4. Caution For AC Cord (For EB) ------------------------- 5
Model No.
Product Color: (S)...Silver Type
PAGE
1.5. Safety Parts Information----------------------------------6
2 Warning --------------------------------------------------------------7
2.1. Prevention of Electrostatic Discharge (ESD)
2.2. Precaution of Laser Diode -------------------------------7
© Panasonic Corporation 2015. All rights reserved.
Unauthorized copying and distribution is a violation
of law.
CD Stereo System
SU-C500EB
SU-C500EG
SU-C500GN
SU-C500PP
SU-C550EB
SU-C550EG
SC-C500EB
SC-C500EG
SC-C500GN
SC-C500PP
PSG1511001CE
A6
PAGE

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Summary of Contents for Technics SU-C500EB

  • Page 1: Table Of Contents

    SU-C550EG SC-C500EB SC-C500EG SC-C500GN SC-C500PP Product Color: (S)...Silver Type Please refer to the original service manual for: Speaker system SB-CT500EG-K, Order No. PSG1511002CE (For SU-C500EB/EG/GN/PP only)  TABLE OF CONTENTS PAGE PAGE 1 Safety Precautions----------------------------------------------- 3 1.5. Safety Parts Information----------------------------------6 1.1.
  • Page 2 12 Exploded View and Replacement Parts List----------- 65 4 Specifications ---------------------------------------------------- 13 5 Location of Controls and Components------------------ 14 12.1. Cabinet Parts Location 1 (SU-C500EB/EG/ 5.1. Remote Control Key Button Operation ------------- 14 GN/PP) ----------------------------------------------------- 65 5.2. Main Unit Key Button Operation---------------------- 15 12.2.
  • Page 3: Safety Precautions

    1 Safety Precautions 1.1. General Guidelines 1. IMPORTANT SAFETY NOTICE There are special components used in this equipment which are important for safety. These parts are marked by in the Schematic Diagrams, Circuit Board Layout, Exploded Views and Replacement Parts List. It is essential that these critical parts should be replaced with manufacturer’s specified parts to prevent X-RADIATION, shock, fire, or other hazards.
  • Page 4: Before Repair And Adjustment

    1.2. Before Repair and Adjustment Disconnect Power Supply AC to discharge AC capacitor in SMPS P.C.B. through a 1W / 10 resistor to ground. Figure 1-2 Caution: DO NOT SHORT-CIRCUIT DIRECTLY (with a screwdriver blade, for instance), as this may destroy solid state devices. After repairs are completed, restore power gradually using a variac to avoid overcurrent.
  • Page 5: Caution For Ac Cord (For Eb)

    1.4. Caution For AC Cord (For EB) Figure 1-3...
  • Page 6: Safety Parts Information

    Schematic Diagrams, Exploded View & Replacement Parts List. It is essential that these critical parts should be replaced with manufacturer’s specified parts to prevent shock, fire or other hazards. Do not modify the original design without permission of manufacturer. 1.5.1. SU-C500EB/EG/GN/PP Safety Ref No. Part No. Part Name & Description...
  • Page 7: Warning

    2 Warning 2.1. Prevention of Electrostatic Discharge (ESD) to Electrostatically Sensi- tive (ES) Devices Some semiconductor (solid state) devices can be damaged easily by static electricity. Such components commonly are called Elec- trostatically Sensitive (ES) Devices. The following techniques should be used to help reduce the incidence of component damage caused by electrostatic discharge (ESD).
  • Page 8: General Description About Lead Free Solder (Pbf)

    Figure 2-1 2.3. General description about Lead Free Solder (PbF) The lead free solder has been used in the mounting process of all electrical components on the printed circuit boards used for this equipment in considering the globally environmental conservation. The normal solder is the alloy of tin (Sn) and lead (Pb).
  • Page 9: Grounding For Electrostatic Breakdown Prevention

    ble cable, cut off the antistatic FFC. Figure 2-2 2.5. Grounding for electrostatic breakdown prevention • As for parts that use optical pick-up (laser diode), the optical pick-up is destroyed by the static electricity of the working environ- ment. Repair in the working environment that is grounded. 2.5.1.
  • Page 10: Service Navigation

    3 Service Navigation 3.1. Service Information This service manual contains technical information which will allow service personnel’s to understand and service this model. Please place orders using the parts list and not the drawing reference numbers. If the circuit is changed or modified, this information will be followed by supplement service manual to be filed with original service manual.
  • Page 11 Step 2 Temporary assemble CD Lid Unit and Shaft Plate Unit to Top Plate Unit. Step 3 Align CD Lid to the center of Top Plate - Make sure that both sides are equally.
  • Page 12 Step 4 Fix CD Lid to Top Plate with Curing Tape. - Tape left side and right side and front side. Step 5 With applying pressure as below figure, fix Shaft Plate with 4 screws. - Tightening Torque 3.0 ~ 6.0 kgf.cm.
  • Page 13: Specifications

     Speaker Section (SU-C500) analyzer. Speaker unit(s) Woofer 8 cm x 2/ch, Cone type  System: SC-C500EB-S Tweeter 1.2 cm x 3/ch, Dome type Main Unit: SU-C500EB-S Woofer: 4  Impedance Speakers: SB-CT500EG-K Tweeter: 4   System: SC-C500EG-S Main Unit: SU-C500EG-S ®...
  • Page 14: Location Of Controls And Components

    5 Location of Controls and Components 5.1. Remote Control Key Button Operation...
  • Page 15: Main Unit Key Button Operation

    5.2. Main Unit Key Button Operation 5.2.1. SU-C500EB/EG/GN/PP...
  • Page 16 5.2.2. SU-C550EB/EG...
  • Page 17: Service Mode

    6 Service Mode 6.1. Service Mode Item Key Operation FL Display Mode Name Description Front Key Service Mode To enter into Service Mode 1. Power On the main set (AC On, Power SW (main unit) On). 2. Press and hold the [STOP] on main unit.
  • Page 18 6.1.3. Service Mode Table 3 Item Key Operation Solution FL Display (PCB exchange repair) Mode Name Description Front Key Error Code F61 Diagnosis Contents: Press [ ] on main unit for Exchange AMP PCB. Power Amp IC output abnormal. next error. Upon power on, PCONT=HIGH, To exit, press [8] on main DC_DET_AMP after checking LSI.
  • Page 19: Troubleshooting Guide

    7 Troubleshooting Guide 7.1. Preparations...
  • Page 20: No Power

    7.2. No power...
  • Page 23: Unit Shutdown Soon After Power-Up

    7.3. Unit Shutdown Soon After Power-up...
  • Page 24: No Display

    7.4. No Display...
  • Page 25: Leds Do Not Illuminate

    7.5. LEDs do not illuminate 7.5.1. Power or Network Standby LED does not illuminate...
  • Page 28 7.5.2. Touch Key Backlight does not illuminate...
  • Page 29 7.5.3. Foot Illumination does not illuminate...
  • Page 31 7.5.4. Disc Illumination does not illuminate...
  • Page 32: Remote Control Does Not Operate

    7.6. Remote control does not operate...
  • Page 33: Volume + / - Key Does Not Work

    7.7. Volume + / - key does not work...
  • Page 34: Touch Key Does Not Work

    7.8. Touch key does not work...
  • Page 35: Cds Cannot Be Played Back

    7.9. CDs cannot be played back...
  • Page 36: Usb Is Not Recognized

    7.10. USB is not recognized 7.11. PC (USB-B) does not operate...
  • Page 37: Opt In Does Not Operate

    7.12. OPT IN does not operate 7.13. Bluetooth does not operate 7.14. Wireless/Wired network connection cannot be made...
  • Page 38: No Sound From Speaker

    7.15. No sound from speaker...
  • Page 39: No Sound From Headphones

    7.16. No sound from headphones...
  • Page 43: Disassembly And Assembly Instructions

    8 Disassembly and Assembly Instructions • This section describes the disassembly and/or assembly procedures for all major printed circuit boards & main compo- nents for the unit. (You may refer to the section of “Main components and P.C.B. Locations” as described in this service manual) •...
  • Page 44: Disassembly Flow Chart

    8.2. Disassembly Flow Chart SU-C500 Unit SU-C550 Unit Rear Panel Side AL Panel L & R Bottom Chassis Front Panel Block Power SW P.C.B. BT Connect P.C.B. SMPS P.C.B. Headphone P.C.B. AMP P.C.B. Volume SW P.C.B. USB P.C.B. CD Mechanism Block CD P.C.B.
  • Page 45: Main Components And P.c.b. Locations

    8.3. Main Components and P.C.B. Locations...
  • Page 46: Disassembly Of Rear Panel

    8.4. Disassembly of Rear Panel 8.5. Disassembly of Side AL Panel L & R Step 1 Remove 7 screws. Step 2 Remove 10 screws (For SU-C500). • Refer to “Disassembly of Rear Panel”. Step 2 Remove 7 screws (For SU-C550). Step 3 Remove Rear Panel.
  • Page 47: Disassembly Of Front Panel Block

    8.7. Disassembly of Front Panel Step 4 Detach 5P Cable at the connector (P6801) on AMP P.C.B.. Block Step 5 Detach 4P Cable at the connector (P9501) on Main • Refer to “Disassembly of Rear Panel”. P.C.B.. • Refer to “Disassembly of Side AL Panel L & R”. Step 6 Detach 8P Cable at the connector (P9502) on Main •...
  • Page 48: Disassembly Of Headphone P.c.b

    8.9. Disassembly Headphone 8.11. Disassembly of USB P.C.B. P.C.B. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Side AL Panel L & R”. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Bottom Chassis”. •...
  • Page 49: Disassembly Of Foot Illumination P.c.b

    8.12. Disassembly of Foot Illumina- 8.13. Disassembly of IR P.C.B. tion P.C.B. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Side AL Panel L & R”. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Bottom Chassis”. •...
  • Page 50: Disassembly Of Oled P.c.b

    8.14. Disassembly of OLED P.C.B. 8.15. Disassembly Touch P.C.B. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Side AL Panel L & R”. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Bottom Chassis”. •...
  • Page 51: Disassembly Of Smps P.c.b

    8.16. Disassembly of SMPS P.C.B. 8.17. Disassembly of AMP P.C.B. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Side AL Panel L & R”. • Refer to “Disassembly of Side AL Panel L & R”. •...
  • Page 52: Disassembly Of Bt Connect P.c.b

    8.18. Disassembly of BT Connect 8.19. Disassembly of CD Mecha- P.C.B. nism Block • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Side AL Panel L & R”. • Refer to “Disassembly of Side AL Panel L & R”. •...
  • Page 53: Disassembly Of Cd P.c.b

    Step 5 Remove 3 screws. 8.20. Disassembly of CD P.C.B. Step 6 Remove Mecha Support A and Mecha Support B. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Side AL Panel L & R”. • Refer to “Disassembly of Bottom Chassis”. •...
  • Page 54: Disassembly Of Cd Illumination P.c.b

    Step 2 Remove Mecha Chassis & Floating Springs. Step 7 Remove CD P.C.B.. Caution : Keep the Floating Springs in safe place and place Step 8 Attach short pin to the 24P FFC of the Traverse Unit. them back during assembling. 8.21.
  • Page 55: Disassembly Of Shaft Unit A

    8.22. Disassembly of Shaft Unit A Step 6 Remove screw. Step 7 Remove Spring. • Refer to “Disassembly of Rear Panel”. Step 8 Remove screw. • Refer to “Disassembly of Side AL Panel L & R”. Step 9 Remove Spring Support. •...
  • Page 56 Step 12 Remove 4 screws. Step 18 Remove 4 screws. Step 13 Remove Shaft Plate Unit. Step 19 Remove Lid Ornament. Step 14 Remove 2 screws. Step 15 Remove Damper Support. Step 20 Remove Shaft Unit A. Step 16 Release catches. Step 17 Remove Damper.
  • Page 57: Disassembly Of Wifi Module

    8.23. Disassembly of Wifi Module 8.24. Disassembly of Main P.C.B. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Side AL Panel L & R”. • Refer to “Disassembly of Side AL Panel L & R”. •...
  • Page 58: Replacement Of Wifi Antenna L & R

    Step 5 Remove 6 screws. 8.25. Replacement of Wifi Antenna L Step 6 Remove Shield R. & R Step 7 Remove Main Shield. • Refer to “Disassembly of Rear Panel”. • Refer to “Disassembly of Side AL Panel L & R”. •...
  • Page 59 Step 4 Release catches. Step 7 Release catches. Step 5 Remove Wifi Antenna R. Step 8 Remove Wifi Antenna L. Step 6 Lift up Antenna Wire from ribs.
  • Page 60: Assembly Of Wifi Antenna L & R

    8.26. Assembly of Wifi Antenna L & R Step 1 Insert Wifi Antenna L and Wifi Antenna R into Holes at Mid Cabinet. Step 2 Dressed Antenna Wire into the ribs of Mid Cabinet.
  • Page 61 Step 3 Dressed Antenna Wire into the rib of Mid Cabinet.
  • Page 62: Service Position

    9 Service Position Note: For description of the disassembly procedures, refer Section 8 of the Service Manual. 9.1. Checking and Repairing of Power SW P.C.B., Volume SW P.C.B., IR P.C.B., OLED P.C.B., Touch SW P.C.B., SMPS P.C.B., AMP P.C.B., BT Connect P.C.B., CD P.C.B., Interlock SW P.C.B., Wifi Module and Main P.C.B.
  • Page 63: Block Diagram

    10 Block Diagram Switch/LED OLED HOME RR FF STOP PLAY/PAUSE Reg. Touch Headphone Buzzer Sensor IC Tact Switch/ VOLUME +/- Power PWM processor 110.592MHz Virtual GPIO GPIO Battery Audio D-AMP Proce GPIO Power Main Micon ssor Stage ulator Controller GPIO sFlash Bluetooth 4Mbit...
  • Page 64: Wiring Connection Diagram

    P9721 P9801 FOOT ILLUMINATION P.C.B. IR P.C.B. P7951 HEADPHONE P.C.B. P7901 CD ILLUMINATION P.C.B. P8401 P9601 P7605 P7608 P7603 P7604 P7602 P7501 TOUCH SW P.C.B. USB P.C.B. P7801 P7601 P7607 OLED P.C.B. VOLUME SW P.C.B. SU-C500EB/EG/GN/PP, SU-C550EB/EG WIRING CONNECTION DIAGRAM...
  • Page 65: Exploded View And Replacement Parts List

    12 Exploded View and Replacement Parts List 12.1. Cabinet Parts Location 1 (SU-C500EB/EG/GN/PP) (IR P.C.B.) (OLED P.C.B.) (FOOT ILLUMINATION P.C.B.) (POWER SW P.C.B.) (USB P.C.B.) (TOUCH SW P.C.B.) (VOLUME SW P.C.B.) (HEADPHONE P.C.B.) SU-C500EB/EG/GN/PP-S CABINET DRAWING...
  • Page 66: Cabinet Parts Location 2 (Su-C500Eb/Eg/Gn/Pp)

    12.2. Cabinet Parts Location 2 (SU-C500EB/EG/GN/PP) (CD P.C.B.) "**" (MAIN P.C.B.) "**" (BT CONNECT P.C.B.) (CD ILLUMINATION P.C.B.) (INTERLOCK SW P.C.B.) (WiFi MODULE) (AMP P.C.B.) (SMPS P.C.B.) NOTE: "**" PART IS NOT SUPPLIED. SU-C500EB/EG/GN/PP-S * NOTE: After removing the adhesive for screw lock cleanly from the SCREW SPACER and the screw hole of SHAFT UNIT A, tighten up to the fastening torque: 7kgf・cm.
  • Page 67: Packaging (Sc-C500Eb/Eg/Gn/Pp)

    AC CORD (FOR EB ONLY) **PAD AC CORD (FOR EG ONLY) AC CORD (FOR GN ONLY) AC CORD (FOR PP ONLY) SU-C500EB/EG/GN/PP SB-CT500EG F R O N T CUSHION (FRONT) CUSHION (REAR) SC-C500EB/EG/GN/PP-S PACKAGING DRAWING NOTE: “**” PART IS NOT SUPPLIED.
  • Page 68: Cabinet Parts Location 1 (Su-C550Eb/Eg)

    12.4. Cabinet Parts Location 1 (SU-C550EB/EG) (IR P.C.B.) (OLED P.C.B.) (FOOT ILLUMINATION P.C.B.) (POWER SW P.C.B.) (USB P.C.B.) (TOUCH SW P.C.B.) (VOLUME SW P.C.B.) (HEADPHONE P.C.B.) SU-C550EB/EG-S CABINET DRAWING...
  • Page 69: Cabinet Parts Location 2 (Su-C550Eb/Eg)

    12.5. Cabinet Parts Location 2 (SU-C550EB/EG) (CD P.C.B.) "**" (MAIN P.C.B.) "**" (BT CONNECT P.C.B.) (CD ILLUMINATION P.C.B.) (INTERLOCK SW P.C.B.) (WiFi MODULE) (AMP P.C.B.) (SMPS P.C.B.) NOTE: "**" PART IS NOT SUPPLIED. SU-C550EB/EG-S * NOTE: After removing the adhesive for screw lock cleanly from the SCREW SPACER and the screw hole of SHAFT UNIT A, tighten up to the fastening torque: 7kgf・cm. CABINET DRAWING If some dusts of the adhesive for screw lock remains between SHAFT UNIT A and shaft plate, it may cause the operation failure or abnormal noise while opening/closing the CD cover.
  • Page 70: Packaging (Su-C550Eb/Eg)

    12.6. Packaging (SU-C550EB/EG) **PAD AC CORD (FOR EB ONLY) AC CORD (FOR EG ONLY) SU-C550EB/EG F R O N T CUSHION (FRONT) CUSHION (REAR) SU-C550EB/EG-S PACKAGING DRAWING NOTE: “**” PART IS NOT SUPPLIED.
  • Page 71: Mechanical Replacement Part List

    12.7. Mechanical Replacement Part List 12.7.1. SU-C500EB/EG/GN/PP Safety Ref. Part No. Part Name & Qty Remarks Description REX1893 3P WIRE (VOLUME SW - OLED) Safety Ref. Part No. Part Name & Qty Remarks REX1889 WIRE (HEAD- Description PHONE - AMP)
  • Page 72 12.7.2. SC-C500EB/EG/GN/PP Safety Ref. Part No. Part Name & Qty Remarks Description RMG1051-K WIFI CUSHION RMG1056-K CUSHION Safety Ref. Part No. Part Name & Qty Remarks RMK0908 BOTTOM CHASSIS Description RMM0319 RAIL HOLDER RMM0320-1 GUIDE HOLDER PACKING MATERI- RMN1130 HOLDER (OLED) RMQ2367 PICT WINDOW...
  • Page 73 Safety Ref. Part No. Part Name & Qty Remarks Safety Ref. Part No. Part Name & Qty Remarks Description Description RGK2620-S SCREW CAP XTN2+6GFJ SCREW RGK2621-K LID ORNAMENT RGK2624-S POWER SW COVER PACKING MATERI- RGL0814-Q LIGHT GUIDE RGL0824-W LIGHTING GUIDE SPG0526 PACKING CASE RGL0825-W...
  • Page 74: Electrical Replacement Parts List

    12.8. Electrical Replacement Parts List 12.8.1. SU-C500EB/EG/GN/PP Safety Ref. Part No. Part Name & Qty Remarks Description K5G202Y00006 FUSE IP7001 ERBRE1R50V FUSE Safety Ref. Part No. Part Name & Qty Remarks Description 12.8.2. SU-C550EB/EG PRINTED CIRCUIT BOARDS Safety Ref. Part No.
  • Page 75 Safety Ref. Part No. Part Name & Qty Remarks Description K5G312Y00007 FUSE K5G202Y00006 FUSE IP7001 ERBRE1R50V FUSE MMH1511...

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