Related Manuals for Promise Technology Vess A2200
Summary of Contents for Promise Technology Vess A2200
- Page 1 Vess A2200/A2200s Quick Start Guide Version 1.1 Vess A2200s PTVAS06RS Vess A2200 PTVAS06RR © 2023 PROMISE Technology, Inc. All Rights Reserved.
- Page 2 PROMISE Technology...
- Page 3 Vess A2200 Quick Installation Guide...
- Page 4 PROMISE Technology Caution Dispose of used batteries according to the instruc- tions that accompany the battery. Caution There is a risk of explosion if the battery is re- placed by the incorrect type. Caution Disconnect all power cords before servicing the Vess enclosure.
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Page 5: Table Of Contents
A2200/A2200 ..............1 1: U ..................1 npAcking A2200/A2200 .............. 1 Acking 2: M A2200/A2200 ......... 4 oUnTing s in A 3: i ..............8 nsTALLing RiVes ..............8 emove Rive ecuRity oveR ................. 9 Rive umbeRiNg ..............10 NStalliNg RiveS ............... - Page 6 ................37 nsTALLing e cARDs 1: s ..........38 hUT Down sysTeM DisconnecT poweR 2: R ..............38 eMoVe hoUsing coVeR 3: i .................39 nseRT e cARD 4: R ..............39 epLAce hoUsing coVeR ..............40 oNtactiNg echNical uppoRt ..............40 echNical uppoRt eRviceS...
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Page 7: Ess A2200/A2200 S T Ask L Ist
Vess A2200 Quick Installation Guide A2200/A2200 • Task 1: Unpacking (see below) • Task 2: Mounting Vess A2200/A2200s in a Rack page 4 • Task 3: Installing Disk Drives page 8 • Task 4: Management Connections page 12 • Task 5: Connecting the Power page 14 • Task 6: Access Operating System GUI page 20 • Task 7: Creating Logical Drives page 23 In addition to a description of the tasks listed above, this guide includes information about: • Product Registration page 32 • Installing PCIe cards page 37 • Contacting Technical Support page 40 1: U npAcking Note The Vess A2200s featuring a single power supply will not be available for general distribution. - Page 8 PROMISE Technology Figure 1: Vess A2200s/A2200 front view with secure cover Power button Secure panel lock The Vess A2200 and Vess A2200s are shipped with a lockable front secure cover to provide physical security for installed hard disks and cooling unit module. Use the tubular key to lock or unlock this cover to access the six hard drive carrier trays and cooling unit in front. See “Remove Drive Security Cover” on page 8 for instructions. The left panel contains the power button, various LEDs, USB ports and the tubular lock. See “Power On Vess A2200/A2200s” on page 16 and “Front Panel LEDs” on page 17 in this guide for more information. Figure 2: Vess A2200s/A2200 front view with cover removed Cooling unit Six hard drive carriers A defective drive may be replaced without interruption of data availability to the host computer. If so configured, a hot spare drive will automatically replace a failed drive, securing the fault-tolerant integrity of the logical drive. The self-contained hardware-...
- Page 9 USB 2.0 on left USB 3.0 on right Network ports and LED indicators See “Task 4: Management Connections” on page 12 Figure 4: Vess A2200 rear view The Vess A2200 is identical to the Vess A2200s except that it includes an N+1 power supply arrangement. PSU fans Power inserts See “Task 5: Connecting the Power” on page 14...
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Page 10: T Ask 2: M Ounting V Ess A2200/A2200 S In A R Ack
At least two persons are required to safely lift, place, and attach the Vess A2200/A2200s unit into a rack system. Do not lift or move the Vess A2200/A2200s unit by the handles, power supplies or the controller units. Hold the system itself. - Page 11 Vess A2200 Quick Installation Guide Note Please refer to the Quick Installation Guide included with the mounting rails for more detailed rack installation instructions. Figure 5: Vess A2200/A2200s with rail brackets and handles attached Follow the mounting rail instructions to attach the Rail brackets on each side of the en- closure, and the handles on the front. To install the Vess A2200/A2200s into a rack with the supplied mounting rails: 1. Check the fit of the mounting rails in your rack system. 2. Adjust the length of the mounting rails as needed.
- Page 12 PROMISE Technology Figure 7: Place enclosure into the mounting rails 3. Insert the rail brackets attached to the Vess enclosure into the rails. • At least two persons are required to safely lift the system. • Lift the enclosure itself. Do not lift the system by its brackets or handles.
- Page 13 Vess A2200 Quick Installation Guide Figure 8: System installed in rack viewed from rear 4. Secure the enclosure to the rack. • The unit attaches to the rack posts using the included screws and flange nuts. • Use the attaching screws and flange nuts that came with the Vess A2200/ A2200s enclosure.
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Page 14: T Ask 3: I Nstalling D Isk D Rives
PROMISE Technology 3: i nsTALLing RiVes The Vess A2200s/A2200 system supports: • SATA hard disks • 3.5-inch hard disk drives For a list of supported physical drives, download the latest compatibility list from the PROMISE support website. emove Rive ecuRity oveR To remove the security cover in front of the drive bays: 1. Use the tubular key to unlock the cover. Turn counterclockwise to unlock. 2. Slide the cover to the right about 4 mm. 3. Pull the cover straight back to remove. Be careful not to drop the cover Figure 9: Open security cover 2. Slide 1. Unlock Figure 10: Pull back cover to remove... -
Page 15: D Rive S Lot N Umbering
Figure 11: Drive slot numbering for Vess A2200s/A2200 Drive numbers Drive numbers (odd) (even) Install all of the drive carriers into the enclosure to ensure proper airflow, even if you do not populate all the carriers with disk drives. Caution The Vess A2200/A2200s supports disk drive hot- swapping. To avoid hand contact with an electrical hazard, do not remove more than one drive carrier at a time. -
Page 16: Nstalling Our Isk Rives
PROMISE Technology NStalliNg RiveS The instructions below apply to all types of drive carriers intended for use with the Vess A2200 or Vess A2200s. 1. Remove a disk drive carrier. 2. Carefully lay the disk drive into the drive carrier at the front, so that the screw holes on the sides line up. 3. Insert the screws through the holes in the drive carrier and into the sides of the disk drive. Install only the counter-sink screws supplied with the drive. • Install four screws per drive. • Snug each screw. Be careful not to over-tighten. 4. Reinstall the drive carrier into the enclosure. Repeat steps 1 through 3 until all of your disk drives are installed. Figure 12: Disk carrier with HDD installed - front view Pull here to release the carrier handle latch. -
Page 17: N Umber Of D Rives R Equired
Vess A2200 Quick Installation Guide Figure 13: SATA disk drive mounted in a drive carrier Counter-sink screws (two screws on each side) umbeR of RiveS equiReD The table below shows the number of drives required for each RAID level Level Number of Drives Level Number of Drives RAID 0 1 or more RAID 6 4 to 32 RAID 1... -
Page 18: T Ask 4: M Anagement C Onnections
AnAgeMent network connection The Vess A2200/A2200s has four Gigabit Ethernet RJ-45 ports on the rear panel for connection to an Ethernet network. Use this connection with WebPAM PROe to login as the device administrator. To establish the management path: 1. Attach one end of an Ethernet cable to the network connector or standard NIC in the Host PC. Attach the other end of the Ethernet cable to one of the ports on the standard network switch. 2. Attach one end of an Ethernet cable to one of the ports on the standard net- work switch. Attach the other end of the Ethernet cable to the Management Port on the Vess A2200/A2200s system. If you have multiple Vess A2200/A2200s systems, Host PCs or Servers, re- peat steps 1 and 2 as required. 3. Follow the instructions for managing the basic settings of the Vess A2200/ A2200s. Figure 14: Ethernet ports on the rear panel of the Vess A2200/A2200s Ethernet ports 1 2 3 4... -
Page 19: M Anagement P Ath - On Site Keyboard And Monitor
And Monitor Use a USB keyboard and a VGA or HDMI monitor to establish a direct out-of-band connection to the embedded management software. The VGA port, HDMI and USB ports are also located on the rear panel of the Vess A2200/A2200s, these are enabled by default upon booting up the system. Connect a VGA or HDMI monitor to the ap- propriate port on the Vess A2200/A2200s, and connect a USB keyboard to either USB port on the rear panel, and follow the instructions for using the text-based CLI or CLU interface for managing the device. Figure 15: Vess A2200/A2200s rear panel video monitor connections and USB ports USB ports HDMI* port VGA port Use to connect to Connect to Connect to USB keyboard for... -
Page 20: T Ask 5: C Onnecting The P Ower
PROMISE Technology 5: c onnecTing The oweR Insert one power cable into the power receptacle for each power supply and connect the each PSU to a suitable power source. The Vess A2200s is equipped with a single power supply (see below). The Vess A2200 is equipped with three power supplies in an N+1 arrangement. See “Figure 17: Vess A2200 rear panel N+1 power connections” on page 15. Figure 16: Vess A2200s rear panel power connection Power cord receptacle Power switch PSU cooling fan pictured in “ON” position The Vess A2200 features three N+1 power supplies. In this arrangement, one PSU is redundant, so a minimum of two PSUs are needed to power up the Vess A2200. - Page 21 Connect all power supplies to a suitable power source. Important The Vess A2200 is equipped with LED indicators on the power supplies. Check these after powering the devices on to make sure the cooling and power status for the power module is normal.
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Page 22: P Ower O N V Ess A2200/A2200 S
PROMISE Technology A2200/A2200 ower With the power supplies connected, the system can now be powered on. To power on the Vess A2200 or Vess A2200s, press the Power button in the lower left corner of the front panel (see figure below). Observe the LEDs on the front panel to make certain the boot up proceeds smoothly (see “Front Panel LEDs” on page 17). Figure 18: Vess A2200/A2200s front panel components (left side) System Fan Status Status Global RAID Status Power HDD Status LEDs Network Link/Activity OPAS USB Power Activity button Recording... -
Page 23: F Ront P Anel Led S
Vess A2200 Quick Installation Guide ront AneL When boot-up is finished and the Vess A2200/A2200s system is functioning normally: Description Power Lights BLUE to indicate the system is powered on. Blinks BLUE in shutdown mode. System Status Lights GREEN when healthy, RED if there is a critical problem (LD offline, fan malfunction, voltage out of range, system temperature alert), blinks RED for HDD high temperature alert remains dark when not ready. Global RAID Lights GREEN when healthy or RED if any RAID volume is Status offline, ORANGE for critical state of any logical drive. Global HDD Blinks BLUE to indicate one or more drives are being Activity accessed, remains dark when no drives are being accessed. HDD Status One LED for each HDD carrier. Each LED lights GREEN when healthy, RED if the RAID member is offline or there is a physical disk error, ORANGE indicates the drive is rebuilding, and a dark LED indicates either no drive is installed or the drive is not configured. Fan Status Lights GREEN when healthy, RED indicates a fan in the CPU module is not operating in normal range, ORANGE indicates the CPU fan module is not present. -
Page 24: N + 1 Psu Led S
PROMISE Technology n + 1 PsU Led The Vess A2200 uses an N + 1 PSU arrangement. Each PSU has a Status LED. After boot up, check the LEDs on each power supply on the back of the device. These LEDs will light green to indicate normal operation. A red or amber LED indicates a problem or unit failure. See the Product Manual for a complete description of PSU and other LED indicators. Figure 19: LEDs on Power Supplies for Vess A2200 PSU 1 LED PSU 2 LED PSU 3 LED... -
Page 25: G Igabit P Ort Led S
Vess A2200 Quick Installation Guide igAbit Check the network connection on the rear panel to make sure the system is accessible for configuration. The Gigabit Ethernet ports have Link/Act and Speed LEDs located below each of the four ports. Figure 20: Network LEDs on rear panel Gigabit Ethernet port LEDs The LED on the left side below each port lights when connected, flashes when there is activity on the port and remains dark no connection has been established. -
Page 26: T Ask 6: A Ccess O Perating S Ystem Gui
PROMISE Technology 6: A ccess peRATing ysTeM To access the installed operating system graphical user interface on the Vess A2200/ Vess A2200s, insert a USB keyboard into any USB port, and connect a monitor using either the VGA or HDMI port. Figure 21: USB, HDMI and VGA interfaces on Vess A2200/A2200s rear panel USB ports VGA port Use to connect to USB Connect to keyboard for text input VGA monitor HDMI port... -
Page 27: L Og In To L Inux
Vess A2200 Quick Installation Guide og in to inUx After the Vess system is fully booted up, a login screen appears. Type in the default root password user name, and default password, to continue to the desktop of the installed Linux OS. When the desktop appears, it should appear similar to the example below. There will be two quick link icons on the desktop. One link for a web browser connection to WebPAM PROe and one link to a file that contains user documents. Figure 22: Linux desktop icons... -
Page 28: L Og In To W Indows 7
PROMISE Technology og in to indows For Windows 7 installations, once the system has booted up it will be necessary to choose various options to complete the OS setup. You will be prompted to select a de- fault language and other user interface preferences. Follow the instructions on screen to complete your preferences selection and to establish a user name and password for the administrator. After completing these final tasks, the Windows 7 desktop ap- pears. Notice that there are two quick link icons, one for the a web browser connection to WebPAM PROe and one link to a file that contains user documents. Figure 23: Windows 7 desktop quick links... -
Page 29: T Ask 7: C Reating L Ogical D Rives
Vess A2200 Quick Installation Guide 7: c ReATing ogicAL RiVes Setting up WebPAM PROe consists of the following actions: • Logging into WebPAM PROe • Choosing a Language • Creating Your Logical Drives • Logging out of WebPAM PROe PAM Pro ogging into Double click the WebPAM PROe link icon on the desktop to launch the default browser and go to the login page. When the log-in screen appears: • Type administrator in the User Name field. • Type password in the Password field. • Click the Login button. The User Name and Password are case sensitive After sign-in, the WebPAM PROe opening screen appears. If there are any unconfig- ured physical drives in the enclosure, an Array Configuration menu also appears. Note Make a Bookmark (Firefox) or set a Favorite (Internet Explorer) of the Login Screen so you can access it easily next time. -
Page 30: C Hoosing A L Anguage
PROMISE Technology hooSiNg a aNguage WebPAM PROe displays in English, German, French, Italian, Spanish, Russian, Japa- nese, Korean, Traditional Chinese, and Simplified Chinese. Language preference can be chosen at the login screen or after logging in from the WebPAM PROe menu header. 1. Select the Language to use for the interface from the menu header in the Login screen. 2. Click the language you prefer. The WebPAM PROe user interface displays in the chosen language. Figure 24: Choose “Language” used for WebPAM PROe interface... -
Page 31: Reating Our Ogical Rives
Vess A2200 Quick Installation Guide ReatiNg ogical RiveS On a newly activated Vess A2200/A2200s system, there are no disk arrays or logical drives. To create a logical drive: 1. Log in to Web PAM PROe. If there are no arrays configured, you will be au- tomatically directed to the Disk Array Configuration menu. Figure 25: Disk Array menu (when no arrays present) 2. The Disk Array Configuration menu offers three options for configuration. Choose one of the options: • Automatic Configuration – Creates a new disk array following a default set of parameters. Makes one logical drive automatically. Also makes a hot spare drive for all RAID levels except RAID 0, if at least four unconfigured physical drives are available. • Express Configuration - You choose the parameters for a new disk array by specifying the characteristics you want. You can create multiple logical drives at the same time, however they will all be identical. You can choose to make a hot spare drive for all RAID levels except RAID 0, if at least four unconfigured physical drives are available •... - Page 32 PROMISE Technology Automatic Configuration When you choose the Automatic option, the following parameters appear on the screen: • Disk Arrays – The number of physical drives in the disk array, their ID numbers, configurable capacity, and the number of logical drives to be created • Logical Drives – The ID number of the logical drive(s), their RAID level, capacity, and stripe size • Spare Drives – The physical drive slot number of the dedicated hot spare assigned to this disk array. A hot spare drive is created for all RAID levels except RAID 0, when five or more unconfigured physical drives are available Figure 27: Automatic Disk Array Configuration menu If you accept these parameters, click the Submit button. The new disk array appears in the Disk Array List on the Information tab. If you do NOT accept these parameters, use the Express or Advanced option to create your logical drive.
- Page 33 Vess A2200 Quick Installation Guide Express Configuration When you choose the Express option, a set of characteristics and options appears on the screen. Figure 26: Express Configuration options menu 1. Check the boxes to choose any one or a combination of: • Redundancy – The array will remain available if a physical drive fails • Capacity – The greatest possible amount of data capacity • Performance – The highest possible read/write speed • Spare Drive – A hot spare drive is created when you choose Redundancy, Spare Drive, and five or more unconfigured physical drives are available. 2. In the Number of Logical Drives field, enter the number of logical drives you want to make from this disk array. The maximum possible number of logical drives appears to the right of this field.
- Page 34 PROMISE Technology 3. From the Application Type menu, choose an application that best de- scribes your intended use for this disk array: • File Server • Video Stream • Transaction Data • Transaction Log • Other 4. Click the Update button. Or check the Automatic Update box and updates will occur automatically. The following parameters display: • Disk Arrays – The number of physical drives in the disk array, their slot numbers, configurable capacity, and the number of logical drives to be created • Logical Drives – The slot number of the logical drive(s), their RAID level, capacity, and stripe size • Spare Drives – The physical drive slot number of the dedicated hot spare assigned to this disk array (all RAID levels except RAID 0) If you accept these parameters, proceed to the next step. If you do NOT accept these parameters, review and modify your selections in the previous steps. 5. When you are done, click the Submit button. The new disk array appears in the Disk Array List on the Information tab.
- Page 35 Vess A2200 Quick Installation Guide Advanced Configuration Note For an explanation of the parameters under the Advanced option, see the Product Manual on the CD. When you choose the Advanced option, the Step 1 – Disk Array Creation screen displays. Figure 28: Advanced Configuration (Step 1 Disk Array Creation) Step 1 –...
- Page 36 PROMISE Technology Step 2 – Logical Drive Creation Figure 29: Advanced Configuration (Step 2 Logical Drive Creation) Optional. Enter an alias for the logical drive in the field provided. Maximum of 32 characters; letters, numbers, space between characters, and underline. Choose a RAID level for the logical drive from the dropdown menu. The choice of RAID levels depends the number of physical drives you se- lected. RAID 30 and 50 only – Specify the number of axles for your array. Specify a Capacity and the unit of measure (B, KB, MB, GB, TB). This value will be the data capacity of the first logical drive in your new disk array. If you specify less than disk array’s maximum capacity, the remaining capacity is available for additional logical drives that you can create now or later. 3. For the following items, accept the default or choose a new value from the dropdown menu: • Stripe size. 64 KB is the default. • 64 KB, 128 KB, 256 KB, 512 KB, and 1 MB are available. • Sector size. 512 B is the default. • 512 B, 1 KB, 2 KB, and 4 KB are available. •...
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Page 37: S Ystem S Hutdown
Vess A2200 Quick Installation Guide 4. Click the Update button. A new logical drive is displayed under New Logical Drives. If there is free capacity re- maining, you can specify another logical drive now or wait until later. 5. When you are done specifying logical drives, click the Next button. Step 3 – Summary The Summary lists the disk array and logical drive information you specified. To proceed with disk array and logical drive creation, click the Submit button. Note This function does not automatically create a hot spare drive. After the disk array is created, you can create a hot spare drive for it. See the Product Manual on the CD. -
Page 38: Roduct R Egistration
PROMISE Technology RoDUcT egisTRATion It is good practice to register your Vess A-Series system with PROMISE in order to better support and assist you throughout the life of the product. If you are not a registered, first create a user account, then proceed to register the product. If you are already registered, log in and go to the Product Registration (see below). To create a user account: 1. Go to www.promise.com, find Support in the top menu and move your cursor to select e-Support. 2. Click on New User Registration. 3. Complete the User Registration form and click the Submit button when finished. (See example form on next page). -
Page 39: R Egister Your V Ess A-S Eries
Vess A2200 Quick Installation Guide Support Center online User Registration form Fill in all required informa- tion (marked with an aster- isk * on the menu) and click the Submit button to regis- ter. You will then be logged in on the Support page. egister yoUr eries To register your Vess A-Series system once you logged in to the Support page, under Product Registration select Register. - Page 40 PROMISE Technology 1. Choose the product line and model of the system you want to register. 2. Fill in all required information including Serial Number and Date Purchased, click Complete Registration at the bottom of the page to finish. A confirmation mes- sage will appear letting you know that you have successfully registered. Note that the Host Name field is not required, however it is useful to create a name for easy reference when you open a web support case.
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Page 41: Pen A Web Support Case
Vess A2200 Quick Installation Guide Pen A web sUPPort cAse It is a good idea to go ahead and open a case now that you are registered and online. This will make it easier for tracking technical support for your product, which can mean faster resolution of issues that might arise in the future. 1. In the e-Support Home page, select Open Web Support. 2. In the Select Product menu, choose your newly registered Vess A-Series device in the list. Note that if you are adding a new device, choose Click here to add product and follow steps 1 and 2 on the previous page. - Page 42 PROMISE Technology 3. Choose the Host Name (custom Host Names are optional, created in the Product Registration form) and click to check mark the Serial Number box you entered in the Product Registration. Then supply all required informa- tion (marked with an asterisk * on the menu) and click on the Submit button to create the new case. If you should need technical support in the future, you can login and choose the existing case from the menu shown under Step 2 previously. Notice the “Attach Error files and subsystem logs if any” message together with the Attach button. This can be used to attach a service report. See the product manual for instructions on generating a ser-...
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Page 43: Nstalling Pci E Cards
Vess A2200 Quick Installation Guide nsTALLing e cARDs Up to three PCIe cards can be installed in the Vess A2200/A2200s. The PCIe slots can accommodate the following form factors: • One 16-lane Generation 2.0 PCIe Express slot* • Two 8-lane Generation 2.0 PCIe Express slots* The hardware installation is similar to installing a PCIe card on a desktop PC. The pro- cedure is summarized as follows: 1. Shut down the device and disconnect the power cord or cords. 2. Remove the housing cover, i.e. the top of the device housing. 3. Remove the reusable cover for the PCIe opening to be used on the back- plate and insert the PCIe card. 4. Replace the housing cover. *See Product Manual for complete specifications Warning Turn off the power and disconnect the power cord before servicing the Vess A2200 or Vess A2200s. -
Page 44: Tep Hut Down System Disconnect Power
PROMISE Technology 1: s hUt down systeM disconnect Power Before opening the system housing, shut down the device and disconnect any power cords. 2: r eMoVe hoUsing coVer Figure 30: Remove housing cover 1. Use a small Phillips head screwdriver to remove all five screws that secure the cover to the rest of the device housing. There are two small flat head machine screws, one on each side, and three dome head machine screws that secure the cover to the backplate. 2. Slide the cover toward the rear of the device until it can be lifted off. -
Page 45: Tep Nsert Pci E Card
Vess A2200 Quick Installation Guide 3: i nsert e cArd Removal of the cover exposes the PCIe slots located in the rear left corner. 1. Pull out the protective cover for the PCIe opening for the slot that will be used. Save this protective cover for future use. 2. Insert the PCIe card so that it is firmly seated in the PCIe slot. When prop- erly seated, the bracket will flush with the backplate of the device allowing access to the PCIe functional connection. It is not necessary to anchor the bracket with a screw since the housing cover will hold the card securely in place when the device is completely reassembled. Figure 31: Remove PCIe cover and insert card 4: r ePLAce hoUsing coVer Now simply replace the hosing cover on the device. Place the cover into the accom- modating guides on each side of the housing and push the cover back into place. Secure the cover with the five screws (one flat head screw on each side, the three re- maining on the back), do not over tighten the screws. -
Page 46: Ontacting Echnical Upport
PROMISE Technology oNtactiNg echNical uppoRt PROMISE Technical Support provides several support options for PROMISE users to access information and updates. We encourage you to use one of our electronic services, which provide product information updates for the most efficient service and support. If you decide to contact us, please have the following information available: • Product model and serial number • BIOS, firmware and driver version numbers • A description of the problem or situation • System configuration information, including: motherboard and CPU type, hard drive models, SAS/SATA/ATA/ATAPI drives & devices, and other controllers. echNical uppoRt eRviceS PROMISE Online™ Website http://www.promise.com/support/support_eng. asp (technical documents, drivers, utilities, etc.) E-mail Support e-Support On-Line Phone Support: United States +1 408 228 1400 option 4 Australia/New Zealand +61 7 3191 7489 The Netherlands +31 0 40 235 2600 Germany +49 (0) 2 31 56 76 48 - 0...