TROUBLE SHOOTING GUIDE
PROBLEM
machine
does
1. batteries discharged.
not work
2. dead battery(battery won't hold charge).
3. connector between the unit and the
charger are dirty.
4. no power supply to the charger.
5. charger is plugged in.
6. System is protected, lamps flash
7, main handle is loose
8, water into machine or battery etc
Power
floor
1. the rolling brush is blocked with debris or
brush does not
string etc.
work
2. Software protected
3. other technical issues
machine cannot
1. dust container is full.
pick-up
dust;
2. Dust filter needs cleaning or replacement.
suction
power
3. unit needs recharging.
become weak
Dust/water leak
1. dust container is full.
from machine
2. dust filter is not installed correctly.
3. puncture/hole in dust filter
Battery can not
battery has reached the end of its service
be charged
life.
Hear
strange
check whether the floor brush and dust filter
noise when the
is blocked by big dust; check whether dust
appliance work
container is full.
POSSIBLE REASON
POSSIBLE SOLUTION
1. charge the machine.
2. call customer service or dispose of
unit.
3. wipe and clean dirt from connector.
4. check fuse or breaker, replace
fuse/reset breaker.
5. unplug the charger.
6. Remove the blockage, after the
lamps off start again; or activate the
system with the charger.
7, insert the main handle to the
bottom position
8, dry the machine or battery, re-start
1. remove debris from rolling brush. If
there is string or thread wrapped cut
gently with scissors.
2. Remove any blockage and
restart.
3. call customer service
1. empty dust container
2. remove dust filter assembly and
check for object(s) in suction inlet
and remove. Clean or replace dust
filter assembly.
3. charge unit.
1. empty dust container
2. Review the dust filter assembly
installation instructions.
3. replace dust filter assembly.
Call customer service
stop to use the appliance right now;
clean the dust filter assembly and
floor brush, empty the dust container.
If the problem cannot disappear, pls
call customer service
Need help?
Do you have a question about the VAC-CL-WD-WH and is the answer not in the manual?