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User manual
Coaster
UG2601-ENG-Rev.02 2023-11-03
www.etac.com

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Summary of Contents for Etac Convaid Coaster 12

  • Page 1 User manual Coaster UG2601-ENG-Rev.02 2023-11-03 www.etac.com...
  • Page 2 CONVAID USER MANUAL Customer Service Support Toll Free: 1-844-US Mobility (844-876-6245) Phone: (310) 618-0111 Fax: (310) 618-8811 US Email: convaidsales.us@etac.com International Email: international.convaid.us@etac.com US Website: www.etac.us.com International Website: www.etac.com Technical assistance or repair information hours are: Monday-Friday, 6 a.m. to 4:30 p.m. PST Before Calling: Please fill in the following.
  • Page 3: Table Of Contents

    CONVAID USER MANUAL Table of Contents General Information Definition of Symbols ............... . . 1 Intended Use/User .
  • Page 4 CONVAID USER MANUAL Head Positioning Options Headrest Extension ............... . . 24 Occi Headwings .
  • Page 5 CONVAID USER MANUAL Accessories Headrest Cover (Canopy) ..............42 Rain Cover .
  • Page 6: General Information

    Convaid provider. If you do not follow all instructions and warnings, serious injury or damage to the chair may occur. The latest version of all instructions and product safety notices are available on the Etac website (www.etac. com) and can be printed in larger sizes. Additional video instructions are also available for reference purposes.
  • Page 7: Intended Use/User

    CONVAID USER MANUAL This symbol indicates a wheelchair which cannot be used in motor vehicle as vehicle seat. This wheelchair does not comply with WC19 (RESNAWC-4:2012 for ISO7176-19:2008) and cannot be used as a vehicle seat to transport the user in a vehicle. The symbol indicates a wheelchair which can be used in motor vehicle as vehicle seat.
  • Page 8: Transit

    CONVAID USER MANUAL Transit The optional transport models conform to RESNA WC19 or ISO 7176-19 standards. To be WC19 compliant, the Coaster Without Seating option must be functionally paired with cushions that meet WC-20 crash testing requirements. Dummy weights are: Model CTR12T 66 lbs/30kg Model CTR14T...
  • Page 9: General Warnings

    CONVAID USER MANUAL General Warnings WARNING: The operator/caregiver must read and understand this manual prior to operating this equipment. If you are unable to understand any part of the manual, contact your supplier for assistance. WARNING: Please keep packaging material away from children. Plastic packaging presents the danger of suffocation.
  • Page 10 CONVAID USER MANUAL WARNING: Do not stand on the foot support when getting into or out of the chair. WARNING: When the user reaches for objects in front, to the side, or behind the chair, be sure that they do not lean out of the chair too far since the shift in the center of gravity might cause the chair to tilt or tip over.
  • Page 11: Transit Model Warnings

    CONVAID USER MANUAL Transit Model Warnings WARNING: To reduce possibility of injury, the headrest extension must always be used with the chair in transit. The following instructions must be followed to minimize impact in case of a crash: 1. During transit, the chair must be forward facing with tray and storage basket removed. 2.
  • Page 12 CONVAID USER MANUAL WARNING : Coaster was dynamically crash tested in a forward- facing configuration using an appropriately sized crash-test dummy restrained by both upper-torso (shoulder) and lower- torso (lap) belts. To reduce the possibility of head and chest injuries resulting from contact with vehicle components, you must use both upper and lower torso belts.
  • Page 13: Choose The Right Chair And Safety Options

    CONVAID USER MANUAL Choose The Right Chair & Safety Options There are several options available to meet the needs of the chair user. Make sure that your (and your health care provider’s) choice of chair and other added options takes into account the user’s comfort, positioning, physical limitations, and hazards that may be encountered during daily use.
  • Page 14: Product Overview

    CONVAID USER MANUAL Product Overview Coaster Product Line 100° 90° 105° 95° 110° 100° 115° 105° Coaster 10º Seat Angle with Back Recline Coaster 20º Seat Angle with Back Recline 80° 85° 90° 95° Coaster 30º Seat Angle with Back Recline...
  • Page 15: Product Overview: Adjustable Fixed Tilt Coaster

    CONVAID USER MANUAL Product Overview: Adjustable Fixed-Tilt Coaster One piece height adjustable push handle Chair warning label Never leave occupant unattended. Failure to read and follow user manual instructions could result in serious injury. To obtain a replacement user manual email sales.us@convaid.com or call 844-876-6245.
  • Page 16: Adjustable Fixed Tilt Coaster Specifications

    CONVAID USER MANUAL Specifications Coaster measurements Coaster 12 Coaster 14 Coaster 16 Coaster 18 Seat width 12” / 305mm 14” / 356mm 16” / 406mm 18” / 457mm 14.5-17.5” Seat depth 10-12” / 254- 305mm 11-13” / 279- 330mm 12-15” / 305- 381mm 368- 445mm Seat back height 22”/23”/24”...
  • Page 17: Product Overview: Adjustable Fixed Tilt Coaster Scout

    CONVAID USER MANUAL Product Overview: Adjustable Fixed-Tilt Coaster Scout Attendant hand brake One piece height adjustable push handle Chair warning label Never leave occupant unattended. Failure to read and follow user manual instructions could result in serious injury. To obtain a replacement Packaging label user manual email sales.us@convaid.com or call 844-876-6245.
  • Page 18: Setting Up

    CONVAID USER MANUAL Setting Up Contents in the Box List of items included in the box: • Left and right footplates • Accessories as ordered • Coaster as ordered • Allen key (5/32”) • User manual Tools needed: • Pliers •...
  • Page 19: Unfolding The Chair

    CONVAID USER MANUAL Unfolding the Chair Ensure chair is flat on the Press grey buttons on each side Grasp Push Handle with both ground and unbuckle of Push Handle at the same hands and pull upward to unfold closure strap. time, and rotate Push Handle the Seatback.
  • Page 20: Folding The Chair

    CONVAID USER MANUAL Folding the Chair Ensure wheel lock is engaged. Ensure flip-up armrests are Press grey buttons on each side of Push Handle and rotate Push folded upward and locked Handle down completely. (if applicable). Unlock Seatback by pressing Grasp each side of the frame Buckle closure strap.
  • Page 21: Lifting/Carrying The Chair

    CONVAID USER MANUAL Lifting/Carrying the Chair Ensure the Coaster is properly The Coaster can be carried The Coaster can also be folded with the closure strap by the side Base Frame carried by the seat bar located engaged. components. underneath the seat upholstery. Note: To safely lift or carry the chair, always use both hands.
  • Page 22: Fitting Guide

    CONVAID USER MANUAL Fitting Guide Correct seating and positioning encourages good posture, which in turn aids circulation, breathing and digestion. Please take the time to properly adjust the chair to fit the user. If the user is not correctly positioned, check the accessories section of this manual to see if one or more of our accessories would help to facilitate posture or consult a physical therapist.
  • Page 23: Seat Depth Adjustment

    CONVAID USER MANUAL Seat Depth Adjustment To adjust seat depth, remove Remove the seat upholstery. Undo Seat Extension Bolt and the screw from the front seat adjust the seat depth to desired upholstery connecting it to the position by maneuvering the front riggings by using a Philips front rigging or replacing the screw driver.
  • Page 24: Standard Two Piece Upholstery Position

    CONVAID USER MANUAL Standard Two-Piece Upholstery Position Note: The lower seat upholstery is attached to the back upholstery with hook and loop. It is used to take up slack in the seat panel after seat depth adjustments have been made. It is not meant to create a downward slope of the seat upholstery.
  • Page 25: Chair Set Up & Adjustment

    CONVAID USER MANUAL Chair Set Up & Adjustment Tilt and Recline Tilt: Tilt Plate Location: 3. Tilt Angle Holes: Adjusting the tilt changes the Underneath seat angle. Adjusting the seat angle the upholstery on the rear of the A: 10° affects the recline angle.
  • Page 26: Seat Angle (Tilt) Adjustment

    CONVAID USER MANUAL Seat Angle (Tilt) Adjustment Unhook the hook and loop Use a 5/32” Allen Key and Use the wrench to hold the nut overlap from the seat upholstery pliers to remove the nut and bolt while removing bolt. Be careful on to the back upholstery to fully connecting the Tilt Plate from not to lose the spacer.
  • Page 27: Seat Back Angle (Recline) Adjustment

    CONVAID USER MANUAL Seat Back Angle (Recline) Adjustment Fold the back seat down by Unhook the hook and loop Use a 5/32” and a 5mm pressing the Seatback Trigger overlap from the seat upholstery allen key to remove the bolt and pushing the Seatback on to the back upholstery to fully connecting the Recline Plate...
  • Page 28: Adjustable Tension Back

    CONVAID USER MANUAL Adjustable Tension Back To adjust the Tension Back, After adjustments are made, Repeat steps 1 and 2 on each unfasten the hook and loop refasten hook and loop straps. set of straps. straps and pull to desired position.
  • Page 29: Castor Locks

    CONVAID USER MANUAL Castor Locks To engage the caster lock press To disengage the caster lock the button on the top of the press the metal tab at the caster lock mechanism. bottom of the caster lock mechanism. Head Positioning Options Headrest Extension Insert Headrest Extension Tubes into the Headrest Holding...
  • Page 30: Occi Headwings

    CONVAID USER MANUAL Occi Headwing Attach the Occi Headwing at the Secure head-wings by tying Occi Headwing installed on seat. desired height by inserting the laces through the grommet strings through the grommet holes. holes. Padded Headwings Attach the padded head-wings at Secure headwings by tying laces Padded headwing installed on seat using both hook and loop...
  • Page 31: Trunk Positioning Options

    CONVAID USER MANUAL Trunk Positioning Options H-Harness with Padded Covers FRONT OF CHAIR BACK OF CHAIR To attach the H-harness, insert To adjust the H-harness height, H-harness installed on seat. the bolt at the end of the strap unscrew the threaded knob on through the grommet hole in the the back of the seat upholstery.
  • Page 32: Height And Tension Adjustable Back Positioner

    CONVAID USER MANUAL Height and Tension Adjustable Back Positioner Remove Hook and Loop cover. To adjust the height of the back If required for additional height positioner, loosen webbing on adjustment, unscrew the bolt either side of the plastic back holding the back positioner positioner.
  • Page 33: Pelvic Positioning Options

    CONVAID USER MANUAL Pelvic Positioning Options Three-Point Positioning Belt To adjust the belt to the desired tension, use the straps located laterally to the crotch belt on each side. To attach or adjust the seat To adjust the side tension of the To engage the buckle, slide depth position of the crotch belt, belt, use the webbing and D-ring.
  • Page 34: Foot And Leg Positioning Options

    CONVAID USER MANUAL Foot and Leg Positioning Options Lateral Thigh Support (Adductor) The adductor is attached with Criss-cross the adductor flaps Wrap the straps around the hook and loop straps on each over the patient’s thighs. sides of the back frame and side that fold and hook and loop attach with buckle.
  • Page 35: Foot Positioners

    CONVAID USER MANUAL Foot Positioners Foot Positioners may be crisscrossed over the foot to secure the whole foot or can be converted into simple ankle straps. Bolt strap to underside of To attach foot positioner, thread The 2 buckles go in the front footplate using a phillips strap through footplate.
  • Page 36: Footplate Height Adjustment

    CONVAID USER MANUAL Footplate Height Adjustment Seat-to-footplate height is measured from the back of the knee to the bottom of the heel. Feet or heels should rest comfortably on top of footplate. All Convaid footplates are height adjustable. Footplates swing away for access or folding. Pull on ring to remove detent pin Move footplate up or down.
  • Page 37: Additional Footplate Height Adjustment

    CONVAID USER MANUAL Additional Footplate Height Adjustment In the event that the footplate minimum height adjustment described above is inadequate, additional adjustments can be made. Pull out detent pin. Remove the footplate extension Press the spring button. tube from the front riggings. Then pull the foot plate assembly Insert the footplate into the Return the footplate extension...
  • Page 38: Footplate Depth Adjustment

    CONVAID USER MANUAL Footplate Depth Adjustment All Coaster chairs offer adjustable footplate depth. Use the 5/32” Allen key to Slide footplate forward or Retighten bolts. loosen the two bolts located on rearward to desired depth. the top of the footplate. Angle Adjustable Footplates Angle adjustable footplates can be moved forward, sideways, and rotated vertically and horizontally.
  • Page 39: Additional One Piece Foot Plate Height Adjustment

    CONVAID USER MANUAL Additional One Piece Foot Plate Height Adjustment Remove the furthest posterior Flip the bolt and nut to the other To get more height adjustment bolt and nut from each side of side, making the bolt cap on the from the one piece foot plate outside of the one piece foot plate.
  • Page 40: Side Panels

    CONVAID USER MANUAL Side Panels To remove the seat upholstery Install the side panels: remove Secure the side panel with the screw from the front riggings. the seat extension bolt and nut. bolt going through the grommet (see instructions on seat depth hole and reinstalling the bolt change).
  • Page 41: Fixed Front Riggings To Elevating Leg Rest Adjustment

    CONVAID USER MANUAL Fixed Front Riggings to Elevating Leg Rest Adjustment Remove the upholstery using To remove the fixed front riggings Remove the fixed front rigging a philips screwdriver to gain uninstall the seat extension bolt from the seat tube. access to the seat extension bolt and nut using a 5/32”...
  • Page 42: Coaster Scout Options

    CONVAID USER MANUAL Coaster Scout Options Attendant Hand Brake – Scout Only To engage attendant hand Push red lever up to lock the brake, press lever in, towards brake, push the black hand the handle bar. brake down to disengange the brake lock.
  • Page 43: Scout Hand Brake Pad Wear

    CONVAID USER MANUAL Scout Hand Brake Brake Pad Wear Brake pads should wear no thinner than .078”(2 mm) before replacement. Scout Hand Brake Pad Replacement Loosen wheel with 5/8” wrench. Remove calipers from the axle Remove cotter pin with pliers. brackets by unscrewing Hex bolts (A) &...
  • Page 44: Scout Brake Tension Adjustment

    CONVAID USER MANUAL Scout Brakes Tension Adjustment Identify the attendant hand Adjusting the tension on the If more tension adjustment is brake cable. This is only found screw piece at the end of the required use an 5mm Allen key on the Coaster Scout model.
  • Page 45: Wheels

    CONVAID USER MANUAL Wheels Quick Release Rear Wheels To remove, press down and hold Grasp wheel and pull laterally. the center wheel cap. Wheel Installation Ensure wheel lock is not Ensure tire axle is free of debris Press down and hold the center engaged.
  • Page 46: Loose Front Wheel Adjustment

    CONVAID USER MANUAL Loose Front Wheel Adjustment If the front wheels become Use a ratchet with a ¾” socket to Replace Caster Stem Cap. loose, remove Caster Stem Cap. tighten the stem nut. Adjust the stem nut clockwise until the stem nut is firmly tightened.
  • Page 47: Headrest Cover (Canopy)

    CONVAID USER MANUAL Accessories Headrest Cover (Canopy) Align canopy retaining clips with Push on clips with the palm of To secure, route the hook and upper tubing on back of the your hand until the canopy frame loop straps around each side chair.
  • Page 48: Rain Cover

    CONVAID USER MANUAL Rain Cover Take the top of the rain cover Arrange the rain cover around Find the two straps on the right and wrap it around the top of the the chair and pull the bottom of and left side of the rain cover. canopy.
  • Page 49: Mosquito Net Cover

    CONVAID USER MANUAL Mosquito Net Cover Take the top of the mosquito net Arrange the mosquito net Find the two hook and loop and wrap it around the top of the around the wheelchair and pull straps on the right and left side canopy.
  • Page 50: Height Adjustable Locking Armrest

    CONVAID USER MANUAL Height Adjustable Locking Armrest To unlock the armrest from the To adjust the height of the down or flipped-up position, armrest, use a 5/32” Allen key press the button on the inside of to move the placement of the the frame attachment.
  • Page 51: Upper Extremity Support Surface (Tray)

    CONVAID USER MANUAL Upper Extremity Support Surface (Tray) TRAY LOCK Pull out Tray Extension Tubes Extend the tray extension tubes With tray locks in the up on each side of the Armrest and ensure the detent pins snap position, align Tray Bracket to by pressing detent pin on the into place with them extended, Tray Extension Tubes and slide...
  • Page 52: Saddle Bags

    CONVAID USER MANUAL Saddle Bags Insert the saddle bag hook and Snap the two push buttons Wrap rear hook and loop strap loop strap around the side frame into place on the two meeting around Seat Tube and secure. tube, between the two snap buttons on the side frame.
  • Page 53: Utility Bag

    CONVAID USER MANUAL Utility Bag To attach Utility Bag use the Utility Bag can be removed and hooks from the utility bag and converted to a tote bag. the straps on the back of the back upholstery. WARNING: Do not overload bag due to potential of chair tipping when empty.
  • Page 54: Maintenance, Operating And Safety Instructions

    CONVAID USER MANUAL Maintenance, Operating & Safety Instructions • READ ALL INSTRUCTIONS BEFORE USING THE PRODUCT • ALWAYS FOLLOW THESE SAFETY INSTRUCTIONS • SAVE SAFETY INSTRUCTIONS FOR FUTURE REFERENCE WARNING: • For safety reasons, the Coaster belt should be used at all times. •...
  • Page 55: Chair Maintenance

    CONVAID USER MANUAL Chair Maintenance The following maintenance procedures should be conducted on a regular basis: Examine your Convaid product visually from time to time for possible wear and tear. Lubricant should be applied to frame and moving parts to maintain easy folding and adjustment.
  • Page 56: Cleaning

    CONVAID USER MANUAL Cleaning Cleaning and disinfection To prevent the spread of germs, clean all skin contacting areas with disinfectant wipes regularly. Keep frame dry and apply a non-toxic, hypoallergenic and biodegradable lubricant to all moving parts. After longer storage periods, and before further use, the entire chair needs to be serviced, cleaned, and disinfected.
  • Page 57: Storage

    CONVAID USER MANUAL Storage Store your chair in a clean, dry area and avoid extended exposure to heat or moisture. After extended storage periods, and before reuse, the entire chair needs to be serviced, cleaned and disinfected. Repairs User: The user can replace easily removable parts or accessories, e.g. foot supports, heel loops, all fabric items, hand grips, etc.
  • Page 58: Safety Instructions

    CONVAID USER MANUAL Safety Instructions • Do not attempt to take occupied chair up or down stairs, escalators, steep inclines, icy or slippery surfaces. • To avoid tipping, do not overload the chair, or hang heavy items on the handles that might cause tipping. •...
  • Page 59: Upholstery Removal

    CONVAID USER MANUAL Upholstery Removal To remove the seat upholstery, Remove the hook and loop Remove the screws using a remove hook and loop straps underneath the seat Phillips screwdriver, which attach connecting the seat upholstery upholstery. the seat upholstery to the front to the bottom of the back riggings.
  • Page 60: Transport, Storage And Disposal

    CONVAID USER MANUAL Transport, Storage and Disposal Recommended Clear Zones In Vehicle SIDE VIEW TOP VIEW 17.7” (450mm) 25.6” (650mm) 7.8” (200mm) 7.8” (200mm) 25.6” (650mm) 17.7” (450mm) The rear clear zone is measured from the rearmost point on an occupant’s head. The front clear zone is measured from the frontmost point on an occupant’s head.
  • Page 61: Securing The Chair For Transport

    CONVAID USER MANUAL Securing the Chair for Transport Hook-type end fitting Transit Lap belt Anchor anchorage Inspect all tie-down straps for Position the chair between the Attach tiedown straps to the signs of wear to the webbing front and rear tiedown anchor 4 securement points (hook and replace any straps that are points, allowing for the correct...
  • Page 62 CONVAID USER MANUAL When securing the occupied Coaster, it is important that the WTORS anchor points on the floor and wall of the motor vehicle are positioned properly according to the WTORS manufacturer’s instructions. The chair must be positioned facing forward inside the vehicle. The floor anchor points and chair should meet the following: •...
  • Page 63: Restraining The Chair Occupant

    CONVAID USER MANUAL Dimensions are shown in millimeters Standard metal clip at lower end of shoulder Pin/Bushing on lap belt or on chair securement belt and at end of optional point brackets that the standard metal clip chair-anchored lap belt. connects to.
  • Page 64 CONVAID USER MANUAL If the chair is purchased without the optional lap belt or if the chair user elects not to use the belt, a vehicle- anchored lap and shoulder belt must be used. As with the chair-anchored lap belt, it is very important to position the vehicle-anchored lap belt low over the pelvis so that the angle of the lap belt is within the preferred zone of 45º...
  • Page 65: Using Postural Belts And Supports

    CONVAID USER MANUAL Using Postural Belts & Supports Positioning accessories such as pelvic positioning belts, anterior trunk supports, and lateral trunk supports may be used while in transit but are not designed to provide restraint during a crash. Postural supports and belts should not be relied on for restraint in a vehicle crash and should be used only in conjunction with lap and shoulder belts that have been designed for restraint in a motor vehicle and crash tested in accordance with RESNA WC-4-19 and/or ISO 7176-19.
  • Page 66: Repairs

    CONVAID USER MANUAL Repairs User: The user can replace easily removable parts or accessories, e.g. foot supports, heel loops, all fabric items, hand grips, etc. Manufacturer/Service Facility: Repair or replacement of permanently attached, worn or broken parts must be performed by a qualified service facility. Any individual part of the chair can be replaced. Contact the manufacturer/service facility for needed repairs.
  • Page 67: Warranty

    CONVAID USER MANUAL Warranty Convaid warrants to the original retail purchaser of the Convaid product, that if any part thereof proves functionally defective in material or workmanship within the specified warranty period, such defective part will be repaired or replaced (at Convaid’s discretion) free of charge. Warranty service may be performed by Convaid service center or (at Convaid’s discretion) the factory.
  • Page 68 Etac Ltd. R82 A/S Unit 60, Hartlebury Trading Estate, Parallelvej 3 Hartlebury, Kidderminster, DK-8751 Gedved Worcestershire, DY10 4JB +45 796 858 88 +44 121 561 2222 Convaid Products, LLC +1 (844) US-Mobility International +1 (844) 876-6245 2830 California Street convaidsales.us@etac.com international.convaid.us@etac.com...

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