Customer Service - Bugaboo Stardust Manual

Cleaning & maintenance tips
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IMPORTANT: Always check the fabric label before washing.
The product is non-washable but can be wiped clean with a damp cloth.
Keep the mattress and product clean at all times during use.
Limited warranty
(for USA and Canada only)
The manufacturer, Bugaboo International BV, which has its principal place of business in Amsterdam
("Bugaboo"), supplies the Bugaboo product under warranty. Full warranty conditions can be found
on bugaboo.com. If you have purchased your product directly from Bugaboo, you can contact
our Customer Support Team using our online contact form (www.bugaboo.com/support). If you
purchased your product from one of our official points of sale, first contact your retailer to submit
a claim under this manufacturer's warranty.

Customer service

If you have a question you might be able to find the answer on our website www.bugaboo.com. If
you need to contact our international service team, we are always happy to hear from you! We are
available to answer any questions, concerns, or comments you may have regarding our products
and services. Don't hesitate to contact us. Your feedback helps us to further improve our products
and services.
You can contact our Customer Support Team using our online contact form
(www.bugaboo.com/support).
WARNINGS
and useful safety information
1. WARNING: Failure to follow these warnings and the instructions
could result in serious injury or death.
2. Do not use mattress other than the one supplied by the
manufacturer. Incorrect mattress can cause death.
3. Use only accessories as recommended by the manufacturers.
4. Ensure the top rails and base are fully locked.
5. Never use this product if there are any loose or missing fasten-
ers, loose joints, broken parts, or torn mesh/fabric. Check before
assembly and periodically during use. Contact Bugaboo for
replacement parts. Never substitute parts.
6. IMPORTANT: Mattress is included and is designed specifically for
this cot.
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7. SUFFOCATION HAZARD:
WARNING: Infants can suffocate:
• In gaps between a mattress too small or too thick and product
sides
• On soft bedding. NEVER add a mattress, pillow, comforter,
or padding.
8. SUFFOCATION HAZARD: Infants have suffocated:
• In gaps between extra padding and side of the bassinet/ cradle,
and
• On soft bedding.
Use only the pad provided by manufacturer. NEVER add a pillow,
comforter, or another mattress for padding.
9. Strings can cause strangulation! Never place items with a string
around a child's neck, such as hood strings or pacifier cords.
Never suspend strings over product or attach strings to toys.
10. Always provide the supervision necessary for the continued
safety of your child. When used for playing, never leave child
unattended.
11. Never use plastic shipping bags or other plastic film as mattress
covers not sold and intended for that purpose. They can cause
suffocation.
12. To reduce the risk of SIDS, pediatricians recommend healthy
infants be placed on their backs to sleep, unless otherwise
advised by your physician.
13. FALL HAZARD: To prevent falls, do not use this bassinet inlay when
the infant begins to push up on hands and knees or has reached 9
kg (20lb), whichever comes first.
14. FALL HAZARD: Always check that the bassinet inlay is securely
locked on the base/stand by pressing downwards on bassinet inlay
mattress bed.
15. If a sheet is used with the pad, use only the one provided by
Bugaboo or one specifically designed to fit the dimensions of the
bassinet or cradle mattress.
16. Follow the assembly of the folding cot in the order shown in this
user guide .
17. WARNING: Ensure that all fastening devices are secured, tightened
and maintained.
18. WARNING: Entrapment hazard - Velcro and zippers must be
secured properly per user instructions.
19. The product including side rails must be fully erected prior to
EN
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