Troubleshooting - Yamaha CVP-210 Installation Manual

Troubleshooting

The driver cannot be installed.
• Is the USB cable connected correctly?
→ Check the USB cable connection.
→ Disconnect the USB cable, then connect it again.
Windows
• Is the USB function enabled on your computer?
→ When you connect the MIDI instrument to the computer for
the first time, if the "Add New Hardware Wizard" does not
appear, the USB function on the computer may be disabled
(see pages 3, 4). Perform the following steps.
1 Select [Control Panel] → [System] → [Device Manager]
(for Windows 98/Me), or select [Control Panel] (Windows
XP: Classic View) → [System] → [Hardware] → [Device
Manager] (for Windows 2000/XP).
2
Make sure that no "!" or "x" marks appear at "Universal
serial bus controller" or "USB Root Hub." If you see an
"!" or "x" mark, the USB controller is disabled. For more
information, refer to the owner's manual of your com-
puter.
Windows
• Is any unknown device registered?
→ If driver installation fails, the MIDI instrument will be marked
as an "Unknown device," and you will not be able to install the
driver. Delete the "Unknown device" by following the steps
below.
1 Select [Control Panel] → [System] → [Device Manager]
(for Windows 98/Me), or select [Control Panel] (Windows
XP: Classic View) → [System] → [Hardware] → [Device
Manager] (for Windows 2000/XP).
2
Look for "Other devices" in the menu "View devices by
type."
3
If you find "Other devices," double-click it to extend the
tree to look for "Unknown device." If one appears, select it
and click the [Remove] button.
4
Remove the USB cable from the MIDI instrument, and
make the connection again.
5
Install the driver again.
→ Windows 98/Me users
→ Windows 2000 users
→ Windows XP users
When controlling the MIDI instrument from
your computer via USB, the MIDI instrument
does not operate correctly or no sound is
heard.
• Did you install the driver?
→ Windows users
See page 3.
→ Macintosh users
See page 6.
• Is the USB cable connected correctly?
• Are the volume settings of the tone generator, playback
device, and application program set to the appropriate lev-
els?
• Have you selected an appropriate port in the sequence
software?
See page 3.
See page 4.
See page 5.
Acrobat Reader/File Utility/YAMAHA USB MIDI Driver INSTALLATION GUIDE
• Are you using the latest USB MIDI driver?
→ The latest driver can be downloaded from the following web site.
http://www.yamahasynth.com/
Playback response is delayed.
• Does your computer satisfy the system requirements?
• Is any other application or device driver running?
Macintosh
→ Turn off virtual memory.
→ Disable AppleTalk.
Cannot suspend or resume the computer cor-
rectly.
• Do not suspend the computer while the MIDI application is
running.
• If you are using Windows 2000, you may not be able to sus-
pend/resume normally, depending on the particular envi-
ronment (USB Host Controller, etc.). Even so, simply
disconnecting and connecting the USB cable will allow you
to use the MIDI instrument functions again.
How can I delete or re-install the driver?
Windows Me/98
1
When the MIDI instrument is recognized correctly, dou-
ble-click "System" in the Control Panel to open the Sys-
tem window.
2
Double-click the "Device Manager" tab, select
"YAMAHA USB MIDI Driver" and delete it.
3
Use the MS-DOS prompt or Explorer to delete the follow-
ing three files.
• \WINDOWS\INF\OTHER\YAMAHAMIDI instru-
ment.INF
• \WINDOWS\SYSTEM\Xgusb.drv
• \WINDOWS\SYSTEM\Ymidusb.sys
• To delete the above files using Explorer, select "Folder Options" from
the Tool (View) menu, and select "Show all files (and folders)."
4
Disconnect the USB cable.
5
Restart the computer.
6
Re-install the driver (see page 3).
Macintosh
1
Delete the files in the following locations:
• [System Folder] → [Control Panels] → [YAMAHA
USB MIDI Patch]
• [System Folder] → [Extensions] → [USB YAMAHA
MIDI Driver]
• [System Folder] → [OMS Folder] → [YAMAHA
USB MIDI OMS Driver]
2
Restart the computer.
3
Install the driver (see page 6) and set up OMS (see page
7).
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