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en Troubleshooting
17 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
"Hot" and the drum
rotates.
Humming noise.
The display goes out
and
Start/Pause
flashes.
"CrE"
The appliance is not
working.
40
Cause and troubleshooting
Cooling process active.
Not a fault.
1.
Do not change the programme during the cooling
2.
process.
Note: The cooling process takes up to 10 minutes.
You can continue to operate the appliance.
Compressor active.
Not a fault – normal operating noise.
▶
Energy-saving mode is active
Press any button.
▶
a The display lights up again.
After a period of operation, the appliance automatic-
ally recommends that you run the basic appliance
care programme.
Running the basic appliance care programme on
▶
the appliance.
→ "Appliance care", Page 35
Fluff filter is soiled.
→ "Cleaning the fluff filter", Page 31
▶
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your room or other
▶
appliances are working.
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