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Wall mounting
• For installation methods and precautions, please refer to the installation guide of the wall mount you purchased.
• The wall mount must be purchased separately.
• Tip: This product is compatible with wall mounts that have a hole spacing of 75 × 75 mm.
• The bolts used to secure the wall mount must meet the following requirements: Quantity: 4; Thread: M4; Length: 10 mm.
• Lay the monitor flat, with its back facing upwards. Use your finger to press the spring clip that joins the base to the monitor and remove the base.
• Note: When removing the base, be careful not to pinch your finger in the spring clip.
• Follow the wall mount user manual and install the wall mount onto the bolts that are built into the housing back.
Issue
Unable to turn on
Image is dark
Image is jittery or has ripples
No image on the screen.
The monitor displays that the current
resolution is not supported
Troubleshooting
Possible Cause
No power
Brightness/ Contrast not adjusted
properly
Interference
No signal, entering sleep mode
Resolution is incorrect
Solutions
Make sure the power adapter is plugged in properly.
Adjust the brightness and contrast.
Keep the monitor away from electronic devices that may cause
electrical Interference.
Turn on the computer.
Make sure the computer's graphics card is working properly.
Make sure the cable is plugged in properly.
Use the specified recommended resolution settings.
Secure the wall
mount as shown
in the picture.
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