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Troubleshooting
13
There is little or no suction power
Check that all parts are clean and dry.
Check whether parts such as the valve, hose or other
parts are damaged.
Check that all connectors are properly connected.
Check that the air hose is not pinched or that there is moisture in it.
Make sure that the breast shields seal around the breast airtight.
The breast pump motor does not turn on
Check if the battery is fully charged
Check if the adapter and charging cable are connected properly
Contact Nutrea Customer Service
Milk in the air hose
Check that the diaphragm is not damaged
ontact Nutrea Customer Service
Before use, all parts must be dry to avoid damage
to the breast pump motor
Do you have pain while expressing? Please contact your
lactation consultant or nurse immediately.
Sit up straight while pumping. Do not lean forward or lie on your side. See
also the pumping positions in the previous chapter.
Warranty policy
We offer a 24-month warranty on the pump mechanism (control module)
and a 90-day warranty on the washable parts from the original date of
purchase. Defects discovered within the warranty period must be
reported to Nutrea through Customer Service. Nutrea reserves the right
to determine the cause of the defect to determine whether it is covered
by the warranty.
The warranty does not cover normal wear and tear or damage caused by
use, physical or natural destruction, accident, abuse, neglect or other
external causes. Any attempt to disassemble the pump mechanism
(control module) will void this warranty.
In the event that Nutrea decides to replace the product or parts, the
duration of this warranty will not be extended for the replacement
product.
Use by more than one person may result in health hazards and will void
the warranty.
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