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Unable to
connect to the
Internet upon IP
address conflict
Unable to
connect to the
Internet caused
by duplicated IP
address conflict
To solve this, you may follow the 3 simple steps:
1. Unplug the routing device connected to your router.
2. Change the IP address of your router under
LAN Settings (see 5.4.6 LAN Settings for reference).
For example, change IP from 192.168.0.1 to 192.168.2.1
or 192.168.3.1.
3. Reconnect the routing device you want to connect with your
router.
After the 3 steps, each routing device on the same network will
have its own IP address to connect to the Internet.
If you are still unable to connect to the Internet after the
3 steps above, or if you have probems through the
3 steps, consult with Verizon or experienced network
technicians.
If you have more than one devices connected to your router on
the same network, it is possible that duplicated IP address
conflicts may occur and you may not be able to connect to the
Internet. For example, you have two devices connected to the
network, A (for example, a notebook) and B (for example, your
mobile phone), and you define a static IP address for device A.
However, your router may assign an IP address to device B that is
already the static IP address for device A. In this scenario,
duplicated IP address conflict occurs and you may not be able to
connect to the network.
To solve this issue, you may
- Convert the device with the static IP address to a DHCP
client (the device A in the scenario described earlier).
Or
- Exclude the static IP address from the DHCP scope on the
DHCP server, which is your router. To do so, go to LAN Settings
(see 5.4.6 LAN Settings for reference),
and
1. Use the toggle switch to turn on DHCP.
2. Redefine the range that does not include the static IP
address of your device.
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