Troubleshooting 802.1X Setup Issues; Aes67; Sending Audio From A Shure Device - Shure Microflex MXN5-C Manual

To change device settings:
1. While still connected to the credentialed network, find the device in Designer and go to Settings > Network >
802.1X.
2. Make changes and click Save.
3. Make any changes to the authentication server.
4. Reboot your devices. The devices should connect to the credentialed network with the updated 802.1X settings.

Troubleshooting 802.1X Setup Issues

If the device doesn't appear in Designer on the credentialed network, there's a problem with the device's 802.1X settings. To
troubleshoot, take the device off the credentialed network and connect it to the test network. You can make any necessary
changes to the 802.1X settings, and then reconnect to the credentialed network.
If you attempt to enable 802.1X on a device, but the authentication fails, you will see this notification:
If this occurs, check with your system administrator.

AES67

AES67 is a networked audio standard that enables communication between hardware components which use different IP au-
dio technologies. This Shure device supports AES67 for increased compatibility within networked systems for live sound, inte-
grated installations, and broadcast applications.
The following information is critical when transmitting or receiving AES67 signals:
• Update Dante Controller software to the newest available version to ensure the AES67 configuration tab appears.
• Before turning encryption on or off, you must disable AES67 in Dante Controller.
• AES67 cannot operate when the transmit and receive devices both support Dante.
Shure Device Supports:
Dante and AES67
Dante and AES67
Separate Dante and AES67 flows can operate simultaneously. The total number of flows is determined by the maximum flow
limit of the device.

Sending Audio from a Shure Device

All AES67 configuration is managed in Dante Controller software. For more information, refer to the Dante Controller user
guide.
1. Open the Shure transmitting device in Dante Controller.
2. Enable AES67.
Device 2 Supports:
Dante and AES67
AES67 without Dante. Any other au-
dio networking protocol is acceptable.
Shure Incorporated
AES67 Compatibility
No. Must use Dante.
Yes
19/25