Mullen THREE Owner's Manual

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Mullen THREE
Owner's Manual
Based on current specifications and subject to change.
Note: All figures are reference only and Mullen reserves the right to modify any and all information shown, without notification. Options subject to change.

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  • Page 1 Mullen THREE Owner’s Manual Based on current specifications and subject to change. Note: All figures are reference only and Mullen reserves the right to modify any and all information shown, without notification. Options subject to change.
  • Page 2 TABLE OF CONTENTS INTRODUCTION GRAPHICAL TABLE OF CONTENTS GETTING TO KNOW YOUR VEHICLE INSTRUMENTS AND CONTROLS SAFETY STARTING AND OPERATING IN CASE OF EMERGENCY MAINTENANCE AND SERVICE SPECIFICATIONS CUSTOMER ASSISTANCE INDEX...
  • Page 4: Table Of Contents

    INTRODUCTION OWNER’S MANUAL INTRODUCTION ......2 Additional Information ........2 STATEMENT .
  • Page 5: Owner's Manual Introduction

    INTRODUCTION OWNER’S MANUAL INTRODUCTION CAUTION! (Continued) Thank you for purchasing a Mullen THREE vehicle. It is our hope to bring you a new driving experience with our products and service. • In order to maintain optimal vehicle performance, please perform...
  • Page 6: Statement

    Due to constant technical innovations, Mullen reserves the right to WARNING! modify and amend this manual. The rights to this manual are owned by Mullen. Groups or individuals IMPORTANT SAFETY INFORMATION REMINDERS! shall not reprint or copy any parts of this manual without authorization.
  • Page 7: How To Use This Manual

    Technical changes Any technical modifications must comply with the standards and specifications of Mullen. Any devices or software not approved by High Voltage Risk - The high voltage symbol is Mullen can void the warranty of your vehicle.
  • Page 8: Rollover Warning

    INTRODUCTION ROLLOVER WARNING Installing of Radio Transmitting Equipment When installing a Citizen Band (CB) or ham radio in your vehicle, be sure Some vehicles have a significantly higher rollover rate than other types to observe the following precautions; otherwise, the new equipment may of vehicles.
  • Page 9: General Disclaimer

    “Warranty Information p. 163” information. Service: Maintenance and Repairs Scan the code below to access the Mullen Vehicle Center online. Your Mullen vehicle makes use of advanced materials and technologies See the Warranty information available online by scanning the code that require suitable maintenance and repair work.
  • Page 10 Mullen strongly recommends that all service and repair work be gloves or wash your hands frequently when done by a Mullen authorized service provider. Service and repair of high voltage systems or components should only be performed by servicing your vehicle. For more information, go specially trained technicians with related training and experience.
  • Page 12 GRAPHICAL TABLE OF CONTENTS FRONT VIEW ..........10 REAR VIEW .
  • Page 13 GRAPHICAL TABLE OF CONTENTS FRONT VIEW 1. Exterior Mirrors 5. Side Turn Signal 2. Antenna 6. Charging Port Door 3. Low Beam/High Beam Headlights and Front Turn Signal 7. Right High Voltage Batteries 4. Fog Light 8. Dual Rear Wheels...
  • Page 14 GRAPHICAL TABLE OF CONTENTS REAR VIEW 1. Spare Tire and Winch 4. Charging Port Door 2. Drive Motor 5. Rear Tow Hook 3. Cab Tilting Mechanisms 6. Backup Camera (if equipped)
  • Page 15 GRAPHICAL TABLE OF CONTENTS INSTRUMENT PANEL 1. Instrument Cluster Display 5. Climate Control 9. Fuse Panel 13. Cigarette Lighter 2. Folder Compartment 6. Upper Glove Compartment 10. Card Storage Slots 14. Parking Brake Lever 3. Air Outlets 7. Windshield Washer Fill 11.
  • Page 16 GETTING TO KNOW YOUR VEHICLE HIGH VOLTAGE SYSTEM COMPONENTS ..... . 14 EXTERIOR LIGHTS ......... 34 High Voltage Batteries .
  • Page 17: High Voltage System Components

    • High voltage battery cables and battery assembly are high voltage elements and must be serviced by an authorized Mullen service center for any service or performance issues. NOTE: For service, maintenance, or inquiries, refer to the Customer Assistance p.
  • Page 18 GETTING TO KNOW YOUR VEHICLE 1. Positive Temperature Coefficient 5. Inlet Charging Port 9. On Board Charger (OBD) Heater (PTC) 6. High Voltage Battery Heater 10. Battery Disconnect Unit (BDU) 2. Air Conditioning Compressor (AC) 7. High Voltage Battery (2 on each side) 11.
  • Page 19: High Voltage Batteries

    GETTING TO KNOW YOUR VEHICLE High Voltage Battery Locations High Voltage Batteries The high voltage batteries are located between the front and rear tires, along the frame rails, on both sides of the vehicle. The high voltage Your vehicle is equipped with four Lithium Iron Phosphate rechargeable batteries are maintenance-free and designed to last for the life of the batteries that are used to power the electric powertrain systems.
  • Page 20 GETTING TO KNOW YOUR VEHICLE WARNING! WARNING! (Continued) In case of a collision: • If a fire occurs in the vehicle, leave the vehicle as soon as possible. • If your vehicle is drivable, pull your vehicle off the road, shift into Only use a type ABC, BC, or C fire extinguisher that is meant for the NEUTRAL (N) position, securely engage the parking brake by use on electrical fires.
  • Page 21: High Voltage Charging Operation

    Damage to the charging port may affect the ability to charge the vehicle and may create an unsafe condition. Please have the vehicle To open the charging port door, pull the ring handle. serviced immediately at a Mullen authorized service provider. NOTE: For service, maintenance, or inquiries, refer to the Customer Assistance p.
  • Page 22: E-Lock Actuator

    GETTING TO KNOW YOUR VEHICLE E-Lock Actuator relevant national rules and regulations as stipulated in the charger manufacturer’s operation instructions. The charging port on the vehicle includes an E-Lock actuator. When charging at a public charging facility, the E-Lock actuator is a security feature intended to safeguard the charging process with a locking NOTE: mechanism that locks the charging station connector plug into the...
  • Page 23 • If fault information is displayed during the charging process, reach out to a Mullen authorized service provider. Charging Plug Connection Light • If abnormal conditions exist in charging process, the charging...
  • Page 24: Maximizing High Voltage Battery Life

    GETTING TO KNOW YOUR VEHICLE NOTE: If the State Of Charge (SOC) is less than 100% and the charging process is terminated before reaching full charge. Turn off the DC charger before removing it from the vehicle. 7. Vehicle charging is completed. WARNING! •...
  • Page 25: Battery Maintenance

    Driving repeatedly with a SOC below 20% will result in and free from direct sunshine, rain, and heat. decreased battery performance and life. • Perform “Battery Maintenance Procedure” once every three months to avoid battery damage. When not in use, the vehicle should be stored in temperatures between 32°F (0°C) and 113°F (45°C).
  • Page 26: Keys

    GETTING TO KNOW YOUR VEHICLE KEYS Types of Keys Your vehicle can come equipped with two different types of keys. The two types of keys are as follows: • Common Door/Ignition Key — This key can lock/unlock the doors and start the vehicle. •...
  • Page 27: Key Fob Functions

    • Please store keys in a secure location. If a key/key fob is lost or needs to be duplicated, reach out to a Mullen authorized service provider. NOTE: If replacement keys are needed, refer to the Customer Assistance p.
  • Page 28: General Information

    GETTING TO KNOW YOUR VEHICLE 3. Press and hold the lock button on the key fob and the doors will lock To replace the key fob battery, do the following: and the windows will go up, as long as the button on the key fob is •...
  • Page 29: Ignition Switch

    GETTING TO KNOW YOUR VEHICLE IGNITION SWITCH LOCK — The key can be inserted and removed from this position. You can cycle the key from the lock position through the other positions. Ignition Switch Positions ACC — This position will turn on some of the electronics, such as the radio.
  • Page 30: Doors

    GETTING TO KNOW YOUR VEHICLE DOORS Open, close and locking the doors Vehicle Door Locks WARNING! Driving with the door at a half-closed position is very dangerous. Please check to make sure all vehicle doors are closed before driving. Insert the key into the keyhole. The drivers door lock mechanism locks and unlocks both doors.
  • Page 31 GETTING TO KNOW YOUR VEHICLE Push the door lock lever in to lock the door. Pull the door lock lever out to Opening the door from the inside. unlock the door. When the door is unlocked, pull on the door handle to open the door.
  • Page 32: Seats

    GETTING TO KNOW YOUR VEHICLE SEATS The seats can slide forward and rearward to adjust the seat to properly operate the brake and accelerator pedals. Driver Seat Adjustment Seat Back Adjustment Forward/Rearward Adjustment Lever — Driver side only To adjust the seat back, pull up on the lever at the outside edge of the seat base.
  • Page 33: Fold Flat Passenger Seats

    GETTING TO KNOW YOUR VEHICLE Fold Flat Passenger Seats Outboard Seat Fold Flat Center Seat Fold Flat To fold the outboard passenger seat flat, pull the lever on the outside edge of the seat back. To raise the outboard seat back, lift up on the Pull the lever on the side of the center seat back, to fold the center seat lever and fold the seat back to the upright position and secured in place.
  • Page 34: Steering Wheel

    GETTING TO KNOW YOUR VEHICLE STEERING WHEEL WARNING! Manual Tilt Steering Column Lever To prevent injury or death from a vehicle collision. Do not adjust the steering wheel while driving. The steering wheel can be adjusted up or down for driving comfort. The steering wheel can be adjusted using the following steps: 1.
  • Page 35: Steering Wheel Radio Controls

    GETTING TO KNOW YOUR VEHICLE Steering Wheel Radio Controls Seek: Press the seek up or seek down button to search radio stations up and down the frequency dial. You can also hold and quickly release to The left side of the steering wheel is equipped with radio controls. search for the next radio station with reception.
  • Page 36: Horn

    GETTING TO KNOW YOUR VEHICLE Horn MIRRORS The steering wheel is equipped with a horn. Press on or near the horn Exterior Side Mirrors symbol on the center of the steering wheel pad and the horn will sound. Side Mirrors 1.
  • Page 37: Exterior Lights

    GETTING TO KNOW YOUR VEHICLE EXTERIOR LIGHTS 1. TRIP 2. Parking/Daytime Running/Headlight switch Multifunction Headlight Control Lever 3. Fog Light Switch The multifunction headlight control lever is located behind the left side TRIP button functions of the steering wheel. This lever controls the vehicles lights and integrates with the TRIP button functions.
  • Page 38: Front Exterior Lights

    GETTING TO KNOW YOUR VEHICLE Front Exterior Lights NOTE: Make sure to turn off high beam headlights when another vehicle is approaching. Using the low beam headlights when approaching other drivers can prevent temporarily blinding oncoming drivers. Turn Signals Pull down on the handle to activate the left turn signal. Push up the handle to activate the right turn signal.
  • Page 39: Interior Lights

    GETTING TO KNOW YOUR VEHICLE INTERIOR LIGHTS To turn on the dome light when doors are opened, slide the switch fully to the left. To turn the dome light off, slide the switch to the middle position. To turn the dome light on, set the switch fully to the right. Dome Light NOTE: •...
  • Page 40: Interior Brightness Control

    GETTING TO KNOW YOUR VEHICLE Interior Brightness Control NOTE: The interior brightness control can be found in the instrument panel switches to the right of the steering wheel. To adjust the brightness of the instrument panel display, use the TRIP button on the end of the multifunction headlight control lever on the left side of the steering wheel.
  • Page 41: Windshield Wipers And Washers

    GETTING TO KNOW YOUR VEHICLE WINDSHIELD WIPERS AND WASHERS 1. Wiper speed, OFF, intermittent, LO, HI 2. Intermittent wiper speed, faster + or slower – Windshield Wiper And Washer Lever 3. Windshield washer fluid spray The windshield wiper control lever is located behind the right side of the Wiper Speed steering wheel.
  • Page 42: Windows

    GETTING TO KNOW YOUR VEHICLE WINDOWS Press the button to put the window down, pull the button up to raise the window. The button must pulled up to raise the windows, but can express down by pressing and releasing the window switch. Power Windows The power windows will not lower all the way into the door.
  • Page 43: Antenna

    GETTING TO KNOW YOUR VEHICLE ANTENNA Antenna The vehicle is equipped with an overhead infinitely variable control type antenna. The antenna is already adjusted properly from the manufacturer. NOTE: The antenna can be folded down or up if needed. Use care when folding or raising the antenna to not damage the antenna or wind deflector on top of the cab.
  • Page 44: Internal Features

    GETTING TO KNOW YOUR VEHICLE INTERNAL FEATURES Upper and Lower Glove box The upper and lower glove box can be found directly in front of the Interior Storage passengers seat of the instrument panel. Door Pockets The door panel has various places for storage on both sides of the vehicle.
  • Page 45: Cup Holders

    GETTING TO KNOW YOUR VEHICLE Cup Holders WARNING! The vehicle comes with two cup holders on the back of the center seating position. The cup holders are only accessible when the center seat is Avoid abrupt starting and braking when the cup holder is being used folded down.
  • Page 46: Cigarette Lighter And Ashtray

    GETTING TO KNOW YOUR VEHICLE Cigarette Lighter And Ashtray The ashtray can be found to the right of the cigarette lighter. Pushing the ashtray in, will pop the tray out. Then the ashtray can be slid out further for use. WARNING! •...
  • Page 48 INSTRUMENTS AND CONTROLS INSTRUMENT CLUSTER DISPLAY ......46 TOUCHSCREEN DISPLAY RADIO ......58 Instrument Cluster Features .
  • Page 49: Instrument Cluster Display

    INSTRUMENTS AND CONTROLS INSTRUMENT CLUSTER DISPLAY Instrument Cluster Features 1. High Voltage Battery Power Meter 3. Speedometer 5. Trip-odometer and Odometer 2. Warning Lights and Indicators 4. State Of Charge (SOC) 6. Gear Shift Position 7. General Message Display...
  • Page 50 INSTRUMENTS AND CONTROLS To change screens through the interface, push the TRIP button on the NOTE: end of the multifunction lever on the left side of the steering wheel. Push it repeatedly to cycle through the information screens. When the vehicle is turned on, the onboard diagnostic interface will The Instrument Cluster Display includes the following vehicle status briefly display the warning lights and indicators.
  • Page 51: Digital Cluster System Information

    INSTRUMENTS AND CONTROLS Digital Cluster System Information Message Center Screen General messages can be displayed and switched by pushing the TRIP button on the end of the multifunction lever switch. Press the TRIP button to cycle through the cluster information display screens, or press and hold, to change functions within a screen.
  • Page 52 INSTRUMENTS AND CONTROLS Low Voltage Battery Status Trip Odometer This messages provides information about the low voltage (12 volt) The trip odometer will measure the distance traveled on a trip. The driver battery current voltage. can press and hold the TRIP button on the end of the multifunction lever to reset the trip odometer back to zero.
  • Page 53 INSTRUMENTS AND CONTROLS Backlight Setting English/Metric Setting The backlight setting allows the driver to adjust the amount of The English/Metric setting allows the driver to select the type of illumination in the display screen. Press and hold the TRIP button to measurement standard displayed on the cluster, such as Miles/ change lighting settings once at the Backlight screen.
  • Page 54 INSTRUMENTS AND CONTROLS EV Range Clock Setting The EV Range screen tells approximately how many miles are remaining The clock screen displays the time and allows you to update the time on a charge. from the TRIP button on the multifunction lever.
  • Page 55 INSTRUMENTS AND CONTROLS EV Batteries Door Open This screen displays the amount of Battery Voltage (V) or Battery Current This screen display shows the status of the doors, open or closed or if (A) being used at a given time. Electrical consumption can be affected by either of the cab doors are not securely closed on the vehicle.
  • Page 56: Warning Lights And Messages

    Once you have limped home, or to a similar safe location, make arrangements Anti-Lock Brake (ABS) Warning Light for diagnostic service and vehicle repair at an authorized Mullen service This warning light monitors the ABS. The light will center.
  • Page 57: Electronic Power Steering Light

    If the warning lamp is on in driving process, it NOTE: stands for failed electric power steering system. See an authorized Mullen service center. Use extra care when driving the vehicle in a low state of charge, especially on congested roads or highway speeds. Every effort must be made to drive the vehicle to a “safe”...
  • Page 58: Brake System Indicator Light

    This light will turn on when there is a fault in the The charging indicator displays when the high braking system for the vehicle. If the light stays voltage batteries are charging. on while driving, contact an authorized Mullen service center. Drive Motor Fault Light NOTE:...
  • Page 59: Electronic Brake Distribution (Ebd) - Light

    EBD system. In such case, EBD system is shut Mullen service center. down and the braking system can still work normally; however, it still needs to be detected as soon as possible. See an authorized Mullen service center for assistance. NOTE: NOTE:...
  • Page 60: Vehicle Disable Indicator

    It is recommended to take your vehicle to an authorized Mullen service center for inspection. Both of these lights will flash in the instrument cluster when the hazard lights are turned on.
  • Page 61: Touchscreen Display Radio

    INSTRUMENTS AND CONTROLS TOUCHSCREEN DISPLAY RADIO 5. Night mode - This touchscreen feature will allow you to make the screen darker or lighter. Your vehicle is equipped with an interactive Touchscreen Display Radio 6. Backup camera (if equipped) - Displays behind the vehicle on the located to the right of the steering wheel.
  • Page 62: Bluetooth

    2. On the touchscreen press “Settings” then select Bluetooth® to pair a procedure. The vehicle should not be moving when pairing a device phone. with the radio. 3. Look in the Bluetooth® settings on your cellular device for the name of the vehicle (Mullen) and select to pair to the vehicle.
  • Page 63 INSTRUMENTS AND CONTROLS 4. Then on the radio screen, look for the name of your phone. NOTE: 5. A message will appear on your device for entering a PIN. After pairing your device with the radio, your phone will automatically connect to the radio upon turning the vehicle ON.
  • Page 64: Phone Mode

    INSTRUMENTS AND CONTROLS To unpair a phone from the Bluetooth® device, follow these steps: Dialing Keyboard 1. On the Home screen, select “Settings”, then “Bluetooth®”. 2. When in the Bluetooth® screen, find the phone that is paired with the vehicle that you wish to disconnect. Touch and hold the phone or device name that you want to remove.
  • Page 65 INSTRUMENTS AND CONTROLS Linkman Phonebook Recent Call History You can access your phonebook contact list by selecting the Linkman The CallLog function on the phone will pull up the list of recent calls. function. To call a contact you have recently dialed, touch the screen of the In the Linkman screen, you can download, search, or scroll the contact name/number listing.
  • Page 66: Radio Mode

    INSTRUMENTS AND CONTROLS Radio Mode 1. Radio Station Favorites List - Press the touchscreen to display a list of radio stations selected as favorites. You can scroll up or down the Follow steps and directions in this section to become more familiar with list by dragging up or down on the touchscreen.
  • Page 67: Media Mode

    INSTRUMENTS AND CONTROLS Media Mode The Sound options on the touchscreen allow you to adjust equalizer sound, favorites, play lists, and the order the music is played. Music Operation Your radio has the option to play music with your phone or Bluetooth® enabled device through BTMusic function on the touchscreen.
  • Page 68 INSTRUMENTS AND CONTROLS 3. List of songs - Your music playlist from your mobile device, or phone. Random mode will play the play list in a random order. 4. Song order - Allows you to choose the order of the songs from your playlist.
  • Page 69 INSTRUMENTS AND CONTROLS Sequence mode will play the play list in the order the songs occur. List loop will play the play list in a repeated loop.
  • Page 70 INSTRUMENTS AND CONTROLS You can download and connect your preferred songs and play lists Bluetooth® Playlist Functions using this function. You can also seek up or down or pause your playlist On the Homescreen, select Media and then BTMusic. songs from the screen below.
  • Page 71: Radio Settings

    INSTRUMENTS AND CONTROLS Radio Settings Radio Settings To access your customizable settings, select the “Settings” function on the Home screen. In the “Settings” function you will be able to adjust the Sound, and Display of the radio screen, Bluetooth® settings, Language preference, Date and Time settings on your radio.
  • Page 72 INSTRUMENTS AND CONTROLS Voice Scene Choose “Voice” settings to adjust the tone lower or higher. It can also The “Scene” setting allows you to customize where the sound will adjust the tone to a certain music genre, such as User, Popular, Rock, come from on your vehicle.
  • Page 73 INSTRUMENTS AND CONTROLS Brightness Settings — Simply slide the bar left or right to make the Display radio display screen brighter or darker. Select the “Settings” function on the Home screen. In the Display function, you can adjust the brightness of the radio screen or change the screen background by choosing from various wallpapers.
  • Page 74 INSTRUMENTS AND CONTROLS Wallpaper Settings — Scroll over the wallpaper background options Bluetooth® Settings and touch the screen to select the wallpaper you prefer. Then select The Bluetooth® setting shows you the Bluetooth® PIN code, and lists the check on the touchscreen in the upper right corner to apply your any paired devices.
  • Page 75 INSTRUMENTS AND CONTROLS Language Setting Location Setting Currently the vehicle is set to English in the language display setting. Selecting Location on the Personal Settings will give options related to GPS and other options related to location. Accounts Setting Selecting Accounts on the Personal Settings will give options related to setting up accounts and accounts linked to the radio.
  • Page 76: Telematics

    INSTRUMENTS AND CONTROLS TELEMATICS Date & Time Settings Mullen is committed to helping fleets improve cost savings, safety, training, productivity and emissions impact. “Commercial Pulse” advanced telematics system for electric fleet optimization, provides managers and drivers with a connected fleet of vehicles with maintenance alerts, real-time vehicle location, driver safety, battery state of charge, metrics and more.
  • Page 77: Telematics Getting Started

    2. This device must accept any interference received, including Modification Statement interference that may cause undesired operation. Mullen has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to NOTE: operate the equipment.
  • Page 78: Climate Controls

    INSTRUMENTS AND CONTROLS CLIMATE CONTROLS NOTE: Climate Control Overview To use the heat button, the A/C button will have to be turned off. The Climate Control system allows you to heat, cool, and direct the flow of air circulation throughout the vehicle. The Climate Controls are located under the radio controls.
  • Page 79: Mode Control Dial

    INSTRUMENTS AND CONTROLS Mode Control Dial Floor Mode In this mode, air comes from the floor outlets. In The right dial can be used change the direction of the airflow this mode some air is directed through the distribution. The airflow can be changed by rotating the mode dial to the defrost and side window demister outlets.
  • Page 80: A/C (Air Conditioner) Button

    INSTRUMENTS AND CONTROLS A/C (Air Conditioner) Button manually without disturbing the mode control selection. Continuous use of the recirculation mode may make the inside air stuffy and window Press the A/C (Air Conditioner) button to turn on fogging may occur. Extended use of this mode is not recommended. the air conditioner to cool the vehicle cab.
  • Page 82 SAFETY SAFETY FEATURES ........80 Anti-Lock Brake System (ABS) .
  • Page 83: Safety Features

    SAFETY SAFETY FEATURES WARNING! (Continued) Anti-Lock Brake System (ABS) • Pumping of the Anti-Lock Brakes will diminish their effectiveness The Anti-Lock Brake System (ABS) provides and may lead to a collision. Pumping makes the stopping distance increased vehicle stability and brake longer.
  • Page 84: Occupant Restraint Systems

    SAFETY • If ABS fails, the anti-lock system warning light will be on, but it will OCCUPANT RESTRAINT SYSTEMS not effect the whole braking system. A vehicle with ABS errors needs to be repaired as soon as possible. Seat Belts Your vehicles seat belts are a safety device which can prevent and NOTE: relieve injury for the occupants when the vehicle is involved in...
  • Page 85: Fastening The Seat Belt

    The seat belt needs to be worn securely and as low as possible over the hips, not the waist. For Children Mullen builds vehicles custom designed for commercial use only. We strongly advise against allowing children under 12 to ride in any position of the vehicle.
  • Page 86: Safety Tips

    NOTE: Defroster Mullen builds vehicles custom designed for commercial use. We Check by selecting the defrost mode and place the blower control speed strongly advise against allowing children under 12 to ride in any on high, then press the heat button on the instrument panel. You should position of the vehicle.
  • Page 87: Periodic Safety Checks Outside The Vehicle

    Door Latches Check for proper closing, latching, and locking. If any of the items have issues or problems, take your vehicle to an authorized Mullen service center. NOTE: For service, maintenance, or inquiries, refer to the Customer Assistance p.
  • Page 88 STARTING AND OPERATING NEW VEHICLE BREAK-IN MAINTENANCE ..... 86 DRIVING TIPS ..........97 Proper Use Of Vehicle .
  • Page 89: New Vehicle Break-In Maintenance

    STARTING AND OPERATING NEW VEHICLE BREAK-IN MAINTENANCE STARTING THE VEHICLE In order to maintain and prolong the service life of your vehicle, Mullen Follow these steps to start and drive your vehicle: recommends new vehicle break-in maintenance starts from the day the 1.
  • Page 90: Start Up Troubleshooting

    STARTING AND OPERATING 2. Fasten the seat belt. WARNING! 3. Make sure the doors are all fully closed on the vehicle. When driving the vehicle, never rotate the key to the STOP position or 4. Before driving the vehicle, with your foot on the brake, make sure the remove the key from starting switch! Doing so will cause the steering gear shift lever in NEUTRAL (N) position or the drive motor cannot be wheel to lock up and lead to traffic accidents.
  • Page 91: Shutting Down The Vehicle

    STARTING AND OPERATING When the vehicle is driven and charged on a regular basis, the auxiliary If the READY indicator does not display in the instrument cluster when and low voltage battery will stay charged. If a vehicle is unused for an the ignition key is turned to START, some possible causes could be: extended period of time, the auxiliary battery may lose its charge, and •...
  • Page 92: Improving Vehicle Driving Range

    STARTING AND OPERATING IMPROVING VEHICLE DRIVING RANGE ACCELERATOR AND BRAKE PEDALS The drive system and climate control system use the most energy from The acceleration, deceleration, and stopping of the vehicle is controlled the high voltage batteries. Reducing energy draw from these features are by the accelerator and brake pedals.
  • Page 93: Acceleration

    STARTING AND OPERATING Acceleration NOTE: Operation • Under normal braking circumstances, ABS will not work until it When the ignition is turned ON, the READY light will turn on in the detects that the wheels are about to be locked. When ABS is instrument cluster display.
  • Page 94: Regenerative Braking System

    STARTING AND OPERATING REGENERATIVE BRAKING SYSTEM PARKING BRAKE LEVER This vehicle has a regenerative (REGEN) braking system which is an energy recovery mechanism. The electric drive motor which propels the vehicle can operate as a generator when braking. The regenerative braking system recharges the high voltage batteries under certain braking conditions by recapturing energy that would otherwise be lost while braking.
  • Page 95 If a Brake System Warning Light remains on with the parking brake the vehicle, make sure the parking brake is applied securely with the released, a brake system malfunction is indicated. Have the brake gear selector in NEUTRAL (N). system serviced by a Mullen authorized service provider immediately. WARNING! NOTE: •...
  • Page 96: Gear Shift Selector

    STARTING AND OPERATING GEAR SHIFT SELECTOR Drive Use DRIVE (D) for all normal forward driving. Make sure the brake pedal is pressed when shifting to the DRIVE (D) gear. 1. While the brake is being pressed move the shifter to the DRIVE (D) gear. 2.
  • Page 97: Backup Camera (If Equipped)

    STARTING AND OPERATING BACKUP CAMERA (IF EQUIPPED) Parking Sensor — If Equipped The parking sensor can detect obstacles at the back of the vehicle when installed. When the sensor detects an object it will make a sound through the instrument cluster to alert the driver of the approximate distance between the vehicle and object.
  • Page 98 STARTING AND OPERATING NOTE: WARNING! (Continued) • Drivers must be careful when backing up even with the parking • If close to another vehicle’s horns, motorcycle engines and any sensor. Always check carefully around and behind your vehicle, other devices that may generate ultrasonic wave or radio check mirrors and be sure to check for pedestrians, animals, communications device.
  • Page 99: Vehicle Loading Descriptions

    STARTING AND OPERATING VEHICLE LOADING DESCRIPTIONS Tire Size The tire size on the Vehicle Certification Label represents the actual tire Certification Label size on your vehicle. Replacement tires must be equal to the load capacity of this tire size. As required by National Highway Traffic Safety Administration regulations, your vehicle has a certification label affixed to the driver Rim Size side B-Pillar.
  • Page 100: Driving Tips

    STARTING AND OPERATING appropriate until the specified weight limitations are met. Store the DRIVING TIPS heavier items down low and be sure that the weight is distributed equally. Stow all loose items securely before driving. Proper Use Of Vehicle Improper weight distributions can have an adverse effect on the way Proper use of vehicle involves using low power consumption by following your vehicle steers and handles and the way the brakes operate.
  • Page 101: Attentive Driving

    STARTING AND OPERATING NOTE: WARNING! The vehicle has a calibration that will reduce the power level if driven • Do not turn ignition off while driving, or the vacuum pump will stop at maximum speed for more that 30 minutes. This reduced power working and the braking effect will be affected! level will result in a reduction of the top speed and lower the throttle •...
  • Page 102: Driving Through Water

    STARTING AND OPERATING Driving Through Water Acceleration • Rapid acceleration on snow covered, wet, or other slippery surfaces If driving through standing water, use care to determine the water depth may cause the driving wheels to pull erratically to the right or left. before proceeding.
  • Page 104 IN CASE OF EMERGENCY HAZARD SWITCH ......... 102 HIGH VOLTAGE BATTERY EMERGENCIES .
  • Page 105: Hazard Switch

    IN CASE OF EMERGENCY HAZARD SWITCH To deactivate the hazard lights, push the hazard switch again. This is an emergency warning system and should not be used when the The hazard switch is used to activate exterior lighting to indicate a vehicle is in motion.
  • Page 106: High Voltage Battery Emergencies

    IN CASE OF EMERGENCY HIGH VOLTAGE BATTERY EMERGENCIES WARNING! Emergency refers to any mechanical breakdown or accident while The high voltage batteries have no parts that a non-Mullen operating the vehicle. authorized service provider can service. What to do in an emergency? •...
  • Page 107: Roadside Procedures

    IN CASE OF EMERGENCY ROADSIDE PROCEDURES BULB REPLACEMENT Due to the nature of the exterior lights, it is recommended to have them replaced at a Mullen authorized service provider. NOTE: For emergencies requiring immediate attention, call 911. NOTE: If your vehicle is not working, refer to the Customer Assistance p.
  • Page 108: Fuse Replacement

    OFF, all the other • Close the fuse box cover. accessories are switched off and/or disengaged. • If the replaced fuse blows again, contact a Mullen authorized service provider. NOTE: • Do not reuse blown or damaged fuses. This can damage the For service, maintenance, or inquiries, Customer Assistance p.
  • Page 109: Interior Power Distribution Fuses

    IN CASE OF EMERGENCY Interior Power Distribution Fuses The interior fuse box is located behind an access panel in the lower, center area of the instrument panel and contains fuses and relays. Interior Fuse Label Interior Fuse Panel Location...
  • Page 110: Exterior Power Distribution Fuses

    IN CASE OF EMERGENCY Exterior Power Distribution Fuses The exterior fuse box is located outside of the cab, behind the driver’s side of the vehicle and below the master power switch. The fuse box contains cartridge fuses, micro fuses, relays, and circuit breakers. Exterior Fuse Label Exterior Fuse Location...
  • Page 111: Jump-Starting (12-Volt) Battery

    Service section of this manual. motor, Mullen THREE electric vehicles only require enough power to switch the power on. When jump-starting these vehicles, there is no need to wait for the 12-volt battery to charge before starting the...
  • Page 112 IN CASE OF EMERGENCY 1. Negative Post (black) 1. Dead Battery 2. Positive Post (red) 2. Good Battery 3. Jumper Cables 4. Body Ground...
  • Page 113: Jacking And Tire Changing

    IN CASE OF EMERGENCY To jump-start the vehicle with another vehicle, follow these steps: JACKING AND TIRE CHANGING 1. Turn off all lights and accessories in both vehicles. If the charged battery is in another vehicle, do not allow the two vehicles to touch. WARNING! 2.
  • Page 114: Jacking Locations

    IN CASE OF EMERGENCY Jacking Locations Rear Axle Lifting Position Jacking locations for the rear of the vehicle will be under each rear axle. Front Axle Lifting Position Jacking locations for the front of the vehicle will be under each front axle.
  • Page 115: Jacking Steps

    Do not get under the vehicle when it is on a jack. If you need to get being replaced and raise the vehicle to a point at which the tire is still under a raised vehicle, take it to a Mullen authorized service touching the ground.
  • Page 116: Spare Tire And Winch

    IN CASE OF EMERGENCY Spare Tire And Winch Wheel Installation The spare tire is located under the frame on the rear of the vehicle. 1. Clean the following tire and wheel components before mounting the wheel. If they are dirty, the wheel nuts could become loose during 1.
  • Page 117: Freeing A Stuck Vehicle

    IN CASE OF EMERGENCY FREEING A STUCK VEHICLE WARNING! If your vehicle becomes stuck in mud, sand, or snow, it can often be moved using a rocking motion. Turn the steering wheel right and left to • Fit the socket wrench securely on the wheel nut. If fitted clear the area around the front wheels.
  • Page 118: Towing

    IN CASE OF EMERGENCY TOWING WARNING! To avoid vehicle damage, serious personal injury or death when CAUTION! recovering a stuck vehicle: When towing the vehicle, only use a Flatbed trailer or tow from the • Contact a professional towing service to recover the vehicle if you front wheels.
  • Page 119 IN CASE OF EMERGENCY 3. Operation method WARNING! • It is recommended to contact a towing company for towing the vehicle. Expert level skills are needed when a traction rope is • Do not tow the disabled vehicle with a broken or malfunctioning used.
  • Page 120 MAINTENANCE AND SERVICE TILTING AND LOWERING THE CAB ......118 OPERATION AND MAINTENANCE OF THE HIGH VOLTAGE BATTERIES .
  • Page 121: Tilting And Lowering The Cab

    MAINTENANCE AND SERVICE TILTING AND LOWERING THE CAB NOTE: The cab is equipped with a column-assist, single-torsion-bar, and lifting mechanism. If the cab lifting mechanisms require adjustments, refer to • When tilting the cab, the vehicle must be fully stopped with the Customer Assistance p.
  • Page 122 MAINTENANCE AND SERVICE While holding the stationary black cab handle (1) to lift, and tilt the cab Cab Tilting Procedure upwards. Place your left hand through the stationary black cab handle (1) and grasp the gold latch release bar (2) simultaneously. With your right hand, pull back and toward you on the cab release lever (3).
  • Page 123 MAINTENANCE AND SERVICE Cab Lowering Procedure To lower the cab and secure it in driving position, make sure to do the following: WARNING! When releasing the cab safety support (5), use caution to avoid pinch points. Moving parts can cause severe personal injury. Lock Out Key Hole WARNING! After lifting the cab, make sure to secure the raised cab with the...
  • Page 124 MAINTENANCE AND SERVICE Hold the stationary black cab handle (1) with your left hand to support the cab, pull out safety lockout key from the key hole (6). Snap lockout key back into holder (7), then pull back to unlock the cab safety support (5) with your right hand.
  • Page 125: Vehicle Maintenance

    MAINTENANCE AND SERVICE VEHICLE MAINTENANCE WARNING! Vehicle maintenance is necessary to keep your vehicle in good working order. Regularly scheduled maintenance is essential to extend the life • Pay extra attention to cab, handle (3) and placement of hands and reduce operating costs of the vehicle. when pulling down the cab to avoid personal injuries from moving parts.
  • Page 126: Daily Maintenance

    MAINTENANCE AND SERVICE DAILY MAINTENANCE WARNING! (Continued) • Check tires/tire pressure • Check brakes/parking brake • The lifting jack should only be used for changing a flat tire. Do not • Check lights go under the vehicle while using the jack. •...
  • Page 127: Maintenance Intervals

    MAINTENANCE AND SERVICE MAINTENANCE INTERVALS NOTE: Routine maintenance includes inspecting, repairing and adjusting the vehicle at regular intervals. This helps keep the vehicle in good working • Service Intervals are based on Months or Miles whichever occurs condition and ensures the safety and comfort of the occupants. first.
  • Page 128 MAINTENANCE AND SERVICE Mileage (km) or time passed *(whichever comes first) Inspect Fluid Levels *or every 6 months Rotate Tires *or every 6 months Lubricate Locks, Latches, and Hinges *or every 6 months Inspect Wiper Blades *or every 12 months Inspect Steering Mechanism *or every 12 months...
  • Page 129 MAINTENANCE AND SERVICE Mileage (km) or time passed *(whichever comes first) Inspect Rear Driveline *or every 12 months Inspect 12-Volt Battery *or every 12 months Inspect Suspension System *or every 12 months Flush and Refill Coolant *or every 12 months Flush Brake Fluid *or every 12 months Replace Differential...
  • Page 130 MAINTENANCE AND SERVICE Mileage (km) or time passed *(whichever comes first) Inspect Wheel Alignment *or every 12 months Inspect Connection Bolts on Rear Driveline, Steering, and Suspension *or every 12 months Inspect Spare Tire *or every 12 months Rust Inhibitor Annually Application...
  • Page 131: Windshield Washer Fluid Reservoir

    MAINTENANCE AND SERVICE WINDSHIELD WASHER FLUID RESERVOIR The windshield washer fluid reservoir access is located on the right side of the instrument panel, near the passenger side door frame. Remove the panel cover to access the windshield washer fluid reservoir. The fill capacity of the reservoir tank is 1.05 quarts (1.5L), fill the tank until full.
  • Page 132: Brake Fluid Reservoir

    MAINTENANCE AND SERVICE BRAKE FLUID RESERVOIR 4. The wiper blade should give and release from the wiper blade arm. The brake fluid reservoir access panel is located on the driver’s side of Installing a wiper blade the instrument panel, near the door frame. 1.
  • Page 133: Power Steering Fluid Reservoir

    MAINTENANCE AND SERVICE POWER STEERING FLUID RESERVOIR NOTE: For power steering service, maintenance, or inquiries, refer to the Customer Assistance p. 162 chapter for contact information. The power steering fluid reservoir is located under the cab, on the driver side, to the left of the low voltage battery. See Tilting And Lowering The Cab p.
  • Page 134: Vehicle Wheels And Tires

    MAINTENANCE AND SERVICE VEHICLE WHEELS AND TIRES Dual Rear Tires CAUTION! Front Tires • Caution must be taken for the initial 300 miles for new tires. • When driving, be cautions to not hit any curbs. This can damage the tires.
  • Page 135 The required air pressure of the front wheels and the Have all wheel alignment work done at a Mullen authorized service rear wheels is found on the Tire and Loading Information label.
  • Page 136: Tire Safety Information

    MAINTENANCE AND SERVICE Tire Safety Information On the side of your tire will be the following information: 1. Maximum Load 5. US DOT Tire ID 9. Radial Tire safety information will cover aspects of the following information: Tire Markings, Tire Identification Numbers, Tire Terminology and Rating Number Definitions, Tire Pressures and Tire Loading.
  • Page 137: Tires - General Information

    MAINTENANCE AND SERVICE NOTE: WARNING! (Continued) (Continued) • LT (Light Truck) — Metric tire sizing is based on U.S. design • Over-inflated or under-inflated tires can affect vehicle handling standards. The size designation for LT-Metric tires is the same as and can fail suddenly, resulting in loss of vehicle control.
  • Page 138 • Inflation pressures specified on the placard are always “cold tire inflation pressure”. Cold tire inflation pressure is defined as the tire pressure after the vehicle has not been driven for at least three hours, or driven less than 1 mile (1.6 km) after sitting for a minimum of three hours.
  • Page 139 MAINTENANCE AND SERVICE Tire Inflation Check Tire Pressures For High Speed Operation Use an air pressure gauge to check for proper tire inflation when the tires The manufacturer advocates driving at safe speeds and within posted are cold. If the inflation pressure is incorrect, adjust it to the indicated speed limits.
  • Page 140 MAINTENANCE AND SERVICE Damaged Run Flat tires, or Run Flat tires that have experienced a loss of WARNING! pressure should be replaced immediately with another Run Flat tire of identical size and service description (Load Index and Speed Symbol). The tires should be replaced after six years, regardless of the Tire Spinning remaining tread.
  • Page 141: Tire Types

    It is recommended you contact the Mullen service center with any questions you may have on tire specifications or capability. Failure to use equivalent replacement tires may adversely affect the safety, WARNING! handling, and ride of your vehicle.
  • Page 142: Wheel And Wheel Trim Care

    MAINTENANCE AND SERVICE Summer tires do not contain the all season designation or Wheel And Wheel Trim Care mountain/snowflake symbol on the tire sidewall. Use Summer tires All wheels and wheel trim, should be cleaned regularly using mild only in sets of four; failure to do so may adversely affect the safety and (neutral Ph) soap and water to maintain their luster and to prevent handling of your vehicle.
  • Page 143: Tire Chains / Traction Devices

    MAINTENANCE AND SERVICE NOTE: CAUTION! (Continued) If you intend parking or storing your vehicle for an extended period serious damage. Stop the vehicle immediately if noise occurs that after cleaning the wheels with wheel cleaner, drive your vehicle and could indicate device breakage. Remove the damaged parts of the apply the brakes to remove the water droplets from the brake device before further use.
  • Page 144 MAINTENANCE AND SERVICE When rotating the tires, check for proper lug nut torque, see “Wheel NOTE: And Tire Torque Specifications p. 155”. Follow the diagram indicating the correct tire locations for rotating the tires. For tire rotation service, maintenance, or inquiries, refer to the Customer Assistance p.
  • Page 145: Department Of Transportation Uniform Tire Quality

    MAINTENANCE AND SERVICE DEPARTMENT OF TRANSPORTATION Traction Grades UNIFORM TIRE QUALITY GRADES The Traction grades, from highest to lowest, are AA, A, B, and C. These grades represent the tire’s ability to stop on wet pavement, as measured The following tire grading categories were established by the National under controlled conditions on specified government test surfaces of Highway Traffic Safety Administration.
  • Page 146: Fuse And Relay Maintenance

    Do not use damaged fuses as it may result in fires leading to vehicle damage and death. • Only use replacement fuses with the same rated current, color, and dimension. • If you have any questions, reach out to a Mullen authorized service provider.
  • Page 147: Low Voltage Battery Maintenance And Storage

    To prevent the low voltage battery from becoming depleted, periodically start the vehicle to allow the 12 volt battery to charge. The high voltage batteries have no parts that a non-Mullen authorized service provider can service. 1. Apply the parking brake.
  • Page 148 MAINTENANCE AND SERVICE The high voltage batteries are located behind the cab on each side of the vehicle frame.
  • Page 149 • Maintenance of the high voltage batteries and the vehicle’s high voltage Inspect the high voltage battery boxes for damage, check for cracks, electrical system must be conducted by a qualified Mullen technician. liquid leakage, etc. If any damage is found, refer to the Customer •...
  • Page 150: Cooling System Maintenance

    When the temperature is lower than 32ºF, the coolant level should be checked more frequently. Use a high quality coolant recommended by a Mullen authorized service provider. Do not use water as coolant, or mix different brands of coolants together.
  • Page 151 MAINTENANCE AND SERVICE Drive Motor Coolant System Adding coolant to the drive motor cooling system Perform the following procedure, and carefully handle the drive motor coolant when filling the radiator. See, Fluids, Capacities And Lubricants p. 159 for additional information. •...
  • Page 152: Interior And Exterior Cleaning

    2. Loosen dirt by first rinsing with water. • Check with a Mullen authorized service provider about cleaning 3. Evenly wash with soapy water using a vehicle sponge or clean cloth products that are approved for use with your vehicle. Some from top to bottom.
  • Page 153 MAINTENANCE AND SERVICE Windows WARNING! Make sure your vehicles windows are clean and clear for the best possible driving condition. • Do not use strong or abrasive chemical cleaning products. 1. Remove ice and snow on the windows and exterior mirrors with a •...
  • Page 154: Interior Cleaning

    MAINTENANCE AND SERVICE • Check for and clean any accumulation of sand, dust or salt on the WARNING! bottom of vehicle. • Do not use a pressure washer on the cab to clean dust or other dirt. Do not dismantle any of the seat belts for cleaning. When unbuckled Whenever possible, try to store or park your vehicle in a garage or and rolled up, the seat belt must be dry.
  • Page 156 SPECIFICATIONS IDENTIFICATION DATA ........154 Vehicle Identification Number (VIN) .
  • Page 157: Identification Data

    A cm (mm) B cm (mm) contacting the customer support center, or for registration, warranty claims, and insurance coverage, so it is important to make note of your THREE 10 cm (100 mm) 2.0 cm (20 mm) vehicles specific identification number.
  • Page 158: Recommended Tire Inflation Pressure

    1 mile (1.6 km) after sitting for a minimum of three hours. The cold tire inflation pressure must not exceed the maximum inflation pressure molded into the tire sidewall.
  • Page 159: Technical Specifications

    SPECIFICATIONS TECHNICAL SPECIFICATIONS Tighten the lug nuts in the following pattern until each nut has been tightened twice. Technical Parameters of the Vehicle Specification Parameter Total Weight (kg) GVWR: 11,000 lb (4,990 kg) Curb Weight (kg) 5,198 lbs (2,358 kg) Wheelbase (mm) 130 inches (3,308 mm) Front/Rear GAWR (Gross Axle...
  • Page 160 SPECIFICATIONS The following components at both sides of the vehicle are not within NOTE: the vehicle width measurement range: • Lighting and turn signal devices. • Curb weight excludes the mass of the optional components. • Anti-collision bump stops and similar devices. •...
  • Page 161: Weights And Loads

    SPECIFICATIONS WEIGHTS AND LOADS Gross Vehicle Weight Rating 11,000 lb (4,990 kg) (GVWR) Front Gross Axle Weight 4,300 lb (1,950 kg) Rating (GAWR) Rear Gross Axle Weight 6,725 lb (3,050 kg) Rating (GAWR) Maximum Payload 5,316 lbs (2,422 kg)
  • Page 162: Fluid Capacities And Lubricants

    SPECIFICATIONS FLUID CAPACITIES AND LUBRICANTS Component Item Type Capacity Brake System Brake Fluid DOT 4 22.6 Ounce (670 ml) Power Steering System Hydraulic Transmission Fluid ATF 330 (Alternative ATF 1.7 Quart (1.6 L) if not available Mobil ATF 3309) Windshield Washer Fluid —...
  • Page 163 SPECIFICATIONS Component Item Type Capacity Drive Motor Coolant YA-992 Prestone Cor-Guard -13° F (-25° C) (Summer) 1.8 Gallon (6.8 L) (With reservoir at MAX level) Antifreeze Coolant -31° F (-35° C) (Winter) (Antifreeze Coolant must Battery Thermal System 3.6 Gallon (13.6 L) meet or exceed ASTM D3306 Coolant (With reservoir at &...
  • Page 164 IF YOU NEED ASSISTANCE ....... . . 162 Mullen Automotive Customer Solutions Support Team ..162 Service Contract .
  • Page 165: If You Need Assistance

    CUSTOMER ASSISTANCE IF YOU NEED ASSISTANCE Mullen Automotive Customer Solutions Support Team For Parts, Service and Warranty, please contact the Mullen Automotive Please visit us at www.mullenusa.com or contact our Customer Customer Solutions Support Team. Solutions Support Team. For service inquiries, please email service@mullenusa.com.
  • Page 166: Warranty Information

    PARTS INFORMATION See the Warranty information available online by scanning the QR code You can contact Mullen for fluids, lubricants, and parts for your vehicle below for Mullen warranties applicable to this vehicle and market. through our Customer Solutions Support Team or email service@mullenusa.com for parts or service information.
  • Page 167: Reporting Safety Defects

    If you believe that your vehicle has a defect which could cause a crash or To find the most up to date information on your vehicle, visit the Mullen could cause injury or death, you should immediately inform the National Vehicle Center website at: www.mullenusa.com/mullen-vehicle-center...
  • Page 168 Vehicle Door Locks ......Mullen Automotive Customer Solutions Support Team ..
  • Page 169 INDEX INTERIOR AND EXTERIOR CLEANING OWNER’S MANUAL INTRODUCTION Cleaning Cabin Air Filter ..... . . Additional Information......Exterior Cleaning .
  • Page 170 Bluetooth® ....... Summer or Three-Season Tires ....
  • Page 171 INDEX READY Light ....... Rear Fog Lights ......Seat Belt Reminder Light .
  • Page 172 Strikingly Different mullenusa.com/mullen-vehicle-center Part# AGIB-301X-AB...

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