Beko MOC 20100 WFB User Manual page 22

THANK YOU FOR USING OUR PRODUCTS
How to Obtain Service
Please keep your purchase receipt or other proof of purchase in a safe place; you will need to have it should the
product require attention under guarantee.
You should also complete the details below; it will help us assist you when requesting service. (The model
number is printed on the Instruction Booklet and the serial number is printed on the Rating Label a xed to the
appliance)
Model No..............................Serial No:...........................................
Retailer:................................Date of Purchase:............................
For service under guarantee, please refer to our Beko Webiste : www.beko.com then select "Malaysia".
Before requesting service please check the trouble-shooting guide in the Operating Instructions as a charge may
be levied where no fault is found even though your product may still be under guarantee.
Should you experience any di culty in obtaining service please contact the Beko customer service Hotline:
1-800-88-BEKO (2356) or WhatsApp to 018-9884550 (Refrigerator and Air Conditioning) / 018-9404550
(General product)
Proof of Purchase
Proof of purchase will be required for the validation of all warranty claims. Documents suitable for proof of
purchase included, but are not limited to the following;
•Delivery Sheet;
•Retailer or supplier invoices;
•Credit card statements where the purchase of the appliances are clearly depicted
The inability to provide proof of purchase will lead to the claim being treated as a service call with labor and part
cost being born by the claimant.
Proof of purchase is the only requirement for warranty claim, please keep a copy of the purchase receipt with this
warranty card.
POSTCARD
Beko Appliances Malaysia Sdn. Bhd.,
(1161022-P)
Suite 17.03, Level 17,
Menara 1 Dutamas,
Solaris Dutamas, No. 1, Jalan Dutamas 1,
50480 Kuala Lumpur
5773380700/AB