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Wireless trouble shooting
Connect Pro and Profoto Air wireless link operates on the 2.4 GHz
frequency band which is an open frequency band that is used also
for WiFi and Bluetooth etc. We´ve designed the Profoto Air link to
be as reliable as possible but as with all wireless solutions there are
limitations.
Here are some things to consider if you are experiencing intermittent
sync problems or if you want to act proactively to avoid potential sync
problems.
•
Maintain optimal working distance (0.5-30 m / 1.5-100 ft) between
the Connect Pro and the flash unit whenever possible.
•
Keep cables and cords away from antennas.
•
Maintain line of sight between the Connect Pro and the flash unit
whenever possible
•
When hiding the flash from view, try to not hide it behind or against
metal or water-filled objects as this will affect the radio range.
•
Avoid placing WiFi Routers or streaming Bluetooth devices close
to Connect Pro and flash units.
•
If you are experiencing problems, try shifting to another frequency
channel. The 100 channels on Connect Pro are divided over 20
frequencies on the 2.4 GHz band. Channel 1-20 are all divided by
frequency. Channel 21, 41, 61 and 81 shares frequency with Channel
1. See channel/frequency table on the next page for full guidance.
www.profoto.com
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