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Helen
Installation Instructions
400204 | v. 1.0 | 3 March 2023

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Summary of Contents for SI Helen

  • Page 1 Helen Installation Instructions 400204 | v. 1.0 | 3 March 2023...
  • Page 2 Video Tutorials related to the product. Tech Specs Scan the QR code to scan Helen specsheet FCC INFORMATION This device complies with FCC RF radiation exposure limits set forth for general population. This device must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located in conjunction with any other antenna or transmitter.
  • Page 3: Table Of Contents

    CONTENTS Parts in the Box ................4 2 Easy steps to add Helen as a Mesh Router ....... 5 - 6 2 Easy steps to add Helen as a Zigbee Coordinator.... 7 - 8 Professional Grade Zigbee Coordinator/ Mesh Router ..9 Pinouts ..................
  • Page 4: Parts In The Box

    PARTS IN THE BOX (1) Helen (1) White Decora (1) 48v Passive PoE Injector - Brick Wall Trim Plate (1) CAT5e (2)Trim plate (2)J Box (1) Injector Power screws screws Cable Helen - Parts in the Box...
  • Page 5: Easy Steps To Add Helen As A Mesh Router

    Power Supply (not included) Helen Router Pro-tip You can see how many hops from coodinatopr and how many shades are connected to your Helen in the Zigbee Route graph button in TRO.Y 2 Easy steps to add Helen as a Mesh Router...
  • Page 6 If LED's are on, but flash off every 2.5 seconds could mean you have accidentally connected a Helen of TRO.Y, this Helen has already been pre-configured as the Coordinator. Just disconnect it from this power source, and connect it to the Helen port on TRO.Y...
  • Page 7: Easy Steps To Add Helen As A Zigbee Coordinator

    Scan QR code for full TRO.Y2 manual details Step 2- Locate the Helen with a big pink label on the box marked Helen of TRO.Y and connect to the Helen port on TRO.Y with included Cat5 cable. Check status LED's. If LED's stay On the...
  • Page 8 Helen of TRO.Y and connect to TRO.Y. If you are unable to find the pre-configured Helen of TRO.Y, then we can take any Helen and create a new Zigbee network by connecting to the Helen port on TRO.Y and go to the Integration Settings and turn on the Helen Bridge in the Wireless bridge settings page.
  • Page 9: Professional Grade Zigbee Coordinator/ Mesh Router

    Coordinator / Mesh Router Choose your mounting: Standard single or Left or Right Din Rail multiple gang J Box mounting Helen Router Pro-tip It is best not to mount Helen in a metal J Box Helen - Professional Grade Zigbee Coordinator/ Mesh Router...
  • Page 10: Pinouts

    TRO.Y to make sure power is LED’s are Off connected to them Wireless Bridge Ensure the Helen bridge has been setting not enabled and submitted in the enabled wireless brodge settings located in the integration settings of TRO.Y TRO.Y firmware...
  • Page 11 Possible Cause Action to Take Does not Your TROY Ensure your gateway is labeled work, and may not be TRO.Y2. Also check the port Helen LED’s are Off compatible is connected is labeled Helen Port. Does not Helen has For Mesh Router, open Zigbee...
  • Page 12 Screen Innovations 9715-B Burnet Rd, Suite 400 Austin, TX 78758 512.832.6939 www.screeninnovations.com 400204 | v. 1.0 | 3 March 2023 Copyright 2019 US SHADE CORPORATION...