Motorola Moto Z Play Troubleshooting Manual page 32

CHARGING TROUBLESHOOTING
In the event of charging issues:
● Do visual inspection on USB Type-C connector, Battery Pack, and Rear Camera Flash Flex.
● Check charging voltages along the charging path:
○ Measure USB charger input voltage at C2410(PMUX Input - VBUSx pins) or MOD-Espresso input
voltage at C2411(PMUX Input - VINx pins) and C2414(PMUX output) or C2400(PMI8952 input). The
voltage should be around 5.0V.
○ Check B_PLUS voltage at C2404. It should be higher than 2.1V and lower than 4.4V.
○ Check battery voltage at J510 pin G1/G2 or C512. It should be higher than 2.1V and lower than 4.4V. If
battery is below 2.1V, there maybe a short in the circuit somewhere and the battery protection circuit is
triggered.
● Battery Check battery thermistor:
○ Do visual inspection on Camera Flash Flex connection. It has battery thermistor on it.
○ Battery temperature should be in the range of 0ºC ~ 45ºC to be fully charged. Check the thermistor
voltage at the test point (TP_BAT_THERM). It should be around 1.35V at room temperature (25ºC).
MOTOROLA CONFIDENTIAL
Moto Z Play (Droid)/Moto Z Play
BASEBAND TROUBLESHOOTING GUIDE