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Summary of Contents for Poly ATA 400 Series
- Page 1 Poly ATA 400 Series for Microsoft Teams SIP Gateway Deployment Guide SUMMARY This guide provides administrators with information about configuring, maintaining, and troubleshooting the featured product.
- Page 2 Legal information Copyright and license © Copyright February 2024, HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
- Page 3 Privacy policy Poly complies with applicable data privacy and protection laws and regulations. Poly products and services process customer data in a manner consistent with the Poly Privacy Policy. Please direct comments or questions to privacy@poly.com.
- Page 4 (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Poly of shipping or distributing the software to you. To receive software information, as well as the open source software code used in this product, contact Poly by email at...
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Page 5: Table Of Contents
Confirm SIP registration 4 Provisioning Poly ATA 400 series devices Pair Poly ATA to a user in the Microsoft Teams admin center Sign in to Poly ATA in the Microsoft Teams admin center Confirm the Poly ATA device status in the Microsoft Teams admin center... -
Page 6: Before You Begin
This document describes how to onboard the Poly ATA 400 series analog VoIP adapter with Microsoft Teams SIP Gateway. For more information on Poly ATA 400 series devices, refer to the following guides: ● Poly ATA 400 Series Administrator Guide ●... -
Page 7: Getting Started
● Poly ATA 400 series analog VoIP adapter with software version 4.0. 1 (Build: 6480) or later For more information on how to update Poly ATA 400 series devices, refer to Poly ATA 400 Series Administrator Guide. ● Microsoft Teams tenant enabled with Microsoft Teams SIP Gateway... -
Page 8: Poly Ata With Microsoft Teams Sip Gateway Features
The following table outlines the supported features for Poly ATA 400 series devices when deployed with Microsoft Teams SIP Gateway. For information on the Poly ATA 400 series device features, refer to the relevant sections in the Poly ATA 400 Series Administrator Guide. -
Page 9: Deploying Poly Ata 400 Series Devices
Factory reset your Poly ATA device Before deploying your existing Poly ATA device with Microsoft Teams SIP Gateway, reset the device to factory defaults. If you are deploying a new Poly ATA device, you don’t need to factory reset the device. -
Page 10: Enable Web Admin Access
SoftwareVersion field. Enable web admin access By default, web access to your Poly ATA 400 series device is enabled. If web access is disabled from other configuration sources, configure the following settings to enable web access. -
Page 11: Confirm Sip Registration
Confirm that the device is SIP-registered with the onboarding account. In the system web interface, go to Status > System Status > SPn Service Status. Ensure that Registered displays in the Value column for the Status parameter. Chapter 3 Deploying Poly ATA 400 series devices... -
Page 12: Provisioning Poly Ata 400 Series Devices
Provision Poly ATA devices for Microsoft Teams SIP Gateway in the Microsoft Teams admin center. Pair Poly ATA to a user in the Microsoft Teams admin center Pair an FXS port on your Poly ATA device to a Microsoft Teams user in the Microsoft Teams admin center. IMPORTANT: Complete the procedure for each FXS port that you want to pair. -
Page 13: Confirm The Poly Ata Device Status In The Microsoft Teams Admin Center
MAC address matches the hardware ID for the Poly ATA device. Sign out of Poly ATA in the Microsoft Teams admin center Sign out of your Poly ATA device in the Microsoft Teams admin center to unpair the device. -
Page 14: Troubleshooting
However, it does purge stale endpoints over time. Enable SIP debug logs Enable your Poly ATA device to log all SIP debug messages to extend SIP logging to syslog, if enabled. In the system web interface, go to Voice Services > SPx Service. -
Page 15: Getting Help
Getting help Poly is now a part of HP. The joining of Poly and HP paves the way for us to create the hybrid work experiences of the future. Information about Poly products has transitioned from the Poly Support site to the HP Support site.
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