Frequently Asked Questions - Primo Water DV1-WS Manual

PR149DV / PR150DV
Problem
The device is not
working.
The device jumps up
too often.
The inside
temperature of the
appliance is too hot.
The device is making
a strange noise.

FREQUENTLY ASKED QUESTIONS

Solution
• The unit is not receiving power, check that the power
supply is OK.
• Check that the plug is plugged in.
• Check that the correct voltage is used.
• Is the door closed properly?
• Have you put hot food in the appliance, causing the
appliance to work harder to cool?
• The door has been open too often or too long.
• The appliance is getting the wrong voltage.
• The appliance is too close to a heat source or direct
sunlight.
• Check that the unit has power.
• Check that the plug is plugged in.
• The door has been left open too long or too often.
• The air supply is blocked.
• Check that the appliance is getting the correct
voltage.
• The appliance is too close to a heat source or the sun.
• The device is not standing straight.
• The device is placed against another object or against
the wall. Move the device.
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