Frequently Asked Questions - Primo Water DV1-WS Manual

DV1-WS / PR104DV / PR111DV / PR123DV / PR124DV / PR125DV
Problem
The device is not
working.
The device jumps up
too often.
The inside tempera-
ture of the appliance
is too hot.
The device is making
a strange noise.

9. FREQUENTLY ASKED QUESTIONS

Solution
The unit is not receiving power, check that the power sup-
ply is OK.
Check that the plug is plugged in.
Check that the correct voltage is used.
Is the door closed properly?
Have you put hot food in the appliance, causing the appli-
ance to work harder to cool?
The door has been open too often or too long.
The appliance is getting the wrong voltage.
The appliance is too close to a heat source or direct sun-
light.
Check that the unit has power.
Check that the plug is plugged in.
The door has been left open too long or too often.
The air supply is blocked.
Check that the appliance is getting the correct voltage.
The appliance is too close to a heat source or the sun.
The device is not standing straight.
The device is placed against another object or against the
wall. Move the device.
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