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Storage
Store this heating pad as follows when not in use:
• Wait for the heating pad to be completely dry if previously washed.
• When storing the heating pad, allow it to cool down before folding.
• Store the heating pad in a dry place.
Examine the heating pad and its supply cord frequently for signs of wear or damage. lf there are
such signs or in the case of malfunction, contact our customer service line.
Troubleshooting
The table below describes the most common problems that can arise using the appliance. If the
problems cannot be solved with the information below, please contact the customer service line.
Problem
The LEDs on the controller do not light up.
The blue warning light is flashing.
Temperature LED on the controller is
flashing.
The product has been used incorrectly or is
damaged.
The power cable or another internal wire is
damaged.
The controller is damaged.
There are holes or tears in the fabric or
stubborn creases that do not spread out.
8
Solution
Check that the controller plug is fully inserted
in the socket. If the LEDs remain off, remove
the controller plug from the socket and
contact the customer service line.
Turn the controller off and remove the plug
from the socket. Check that the controller
connector is fully inserted in the heating
pad and reinsert the plug in the socket. If
the standby LED continues to flash, contact
customer service line.
Contact our customer service line.
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