Technical Support - DATATEC Y.I.C. TECHNOLOGIES EMProbe Setup Manual

Technical Support

For fast and seamless technical support, please gather the following
information and contact Y.I.C. Technologies technical support as instructed
further below:
1. Serial number of your unit (Shown in the device list).
2. Software version (Menu: Help -> About).
3. Your analyzer control software (e.g. NI-MAX or Keysight Connection Expert)
4. Spectrum Analyzer model and manufacturer (or *IDN)
5. The log file stored in %appdata%/YIC Technologies/EMViewer2/log.txt
6.
A detailed description of the problem, including screenshots and video footage.
7
Sentinel House, Ancells Business Park, Harvest Crescent, Fleet, Hampshire, GU51 2UZ, UK
www.yictechnologies.com
support@yictechnologies.com
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