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Summary of Contents for Journey Adventure
- Page 1 PRODUCT MANUAL ® www.shopjourney.com...
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Page 2: Table Of Contents
Virgo Content 2022-06 1. Preface ······························································································································································ 2. Safety Notice ··················································································································································· 3. Safety Guidelines ············································································································································ 3.1 General ····································································································································································· 3.2 Intended Use ·························································································································································· 3.3 Product Safety Symbols ······································································································································ 3.4 Modification ·························································································································································· 3.5 Safety Check ························································································································································· 3.6 Weight Capacity ·················································································································································· 3.7 Transporting Your Scooter ······························································································································ 3.8 EMI Information ···················································································································································... - Page 3 Virgo 2022-06 10. Care And Maintenance ······························································································································· 10.1 Tire ········································································································································································ 10.2 Wheel Replacement········································································································································· 10.3 Exterior Surfaces ··············································································································································· 10.4 Cleaning and Disinfection ······························································································································ 10.5 Battery Terminal Connections ······················································································································ 10.6 Wiring Harness ·················································································································································· 10.7 Daily Checks ······················································································································································ 10.8 Nylon Lock Nut Replacement ······················································································································· 10.9 Storing Your Travel Scooter ··························································································································...
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Page 4: Preface
Please read this Owner’s Manual before operating your scooter for the first time. Improper use of the scooter may result in harm, injury, or traffic accidents. If you still have questions after reading this manual, do not hesitate to contact Journey Customer Service at 1-800-958-8324. -
Page 5: Safety Notice
If you cannot understand the warnings, cautions, or instructions, contact Journey Customer Service before attempting to use this equipment. Otherwise, injury or damage may occur. Never try to use your mobility scooter beyond its limitations, as described in this manual. - Page 6 2. SAFETY NOTICE Virgo 2. Safety Notice 2022-06 • Do not connect an extension cord to the battery charger. • Disassembling the controller, motor, or charger by anyone other than an authorized service agent is prohibited and voids any applicable warranty. •...
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Page 7: Safety Guidelines
3. SAFETY GUIDELINES Virgo 3. Safety Guidelines 2022-06 3.1 General Before operating your mobility scooter, fully read and understand this Owner’s Manual. Users may encounter difficulty maneuvering narrow doorways, traveling up and down ramps, turning corners, and traveling on uneven terrain. Be sure to lower the speed, take your time, and carefully maneuver your scooter. - Page 8 Virgo 3. Safety Guidelines 2022-06 3. SAFETY GUIDELINES Contact your local recycling center or authorized provider for information on proper recycling of product components. Indicates component is for indoor use only. Contains Lead. Your product must be disposed of according to applicable local and national statutory regulations.
- Page 9 Virgo 3. Safety Guidelines 2022-06 3. SAFETY GUIDELINES Indicates a mandatory action that should be performed as specified in order to avoid Virgo 3. Safety Guidelines a hazardous condition/situation. Failure to perform mandatory actions can lead to 2022-06 personal injury and/or equipment damage. Indicates a mandatory action that should be performed as specified in order to avoid a hazardous condition/situation.
- Page 10 3. SAFETY GUIDELINES Virgo 3. Safety Guidelines 2022-06 Do not allow unsupervised children to play near the scooter while the batteries are charging. Removal of grounding prong can create electrical hazard. If necessary, properly install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug access.
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Page 11: Modification
3.4 Modification Do not modify, remove, disable, or add any parts, features, or functions on your mobility scooter. Journey Health & Lifestyle offers a wide variety of accessories for your mobility scooter to help accommodate your needs. WARNING – Do not modify your mobility scooter in any way; doing so will void the warranty. -
Page 12: Emi Information
3. SAFETY GUIDELINES Virgo 3. Safety Guidelines 2022-06 3.8 EMI Information Electromagnetic interference (EMI) tests have been shown to produce adverse effects on the performance and control of electrically powered mobility devices. EMI can be produced from different sources such as cellular phones, two-way radios, radio stations, television stations, amateur radio transmitters (HAM), wireless computer links, microwave signals, paging transmitters, and transceivers used by emergency vehicles. -
Page 13: Your Product
4. Your Product 2022-06 The Journey Adventure mobility scooter is easy to operate and is primarily intended for indoor use. It is foldable, which makes it very compact to store or transport. The following picture shows all parts that are relevant for the user/driver. -
Page 14: Battery Condition Meter
4. YOUR PRODUCT Virgo 4. Your Product 2022-06 Figure 2. Operating console Battery condition meter Speed adjustment dial Throttle control lever Horn Key switch 4.2 Battery Condition Meter When the key is fully inserted into the key switch, the meter indicates approximate battery strength. -
Page 15: Operation
5. OPERATION Virgo 5. Operation 2022-06 5.1 Before getting onto your travel scooter • Have you fully charged the batteries? See 9. “Batteries and Charging.” • Is the manual freewheel lever in the drive (rearward) position? Never leave the manual freewheel lever in the forward position unless you are manually pushing your scooter. -
Page 16: Power Down Timer Feature
5. OPERATION Virgo 5. Operation 2022-06 • Pull on the right handgrip to steer your scooter to the right. • Move the tiller to the center position to drive straight ahead. • To stop, slowly release the throttle control lever. The electronic brakes will automatically engage when your scooter comes to a stop. -
Page 17: Comfort Adjustment
6. COMFORT ADJUSTMENT Virgo 6. Comfort Adjustment 2022-06 6.1 Delta tiller And Rear-View Mirrors Adjustment (Optional) Figure 3. Delta tiller And Rear-View Mirrors It is possible to adjust the rear-view mirrors: 1. Move the cap ③ upwards. 2. Loosen the mirror screw. 3. -
Page 18: Seat Rotation Adjustment
6. COMFORT ADJUSTMENT Virgo 6. Comfort Adjustment 2022-06 WARNING – Remove the key from the key switch before adjusting the tiller or the seat. Never attempt to adjust the tiller or the seat while the scooter is in motion. ATTENTION – In order to fully lower the tiller, you must first remove the seat and battery pack. -
Page 19: Disassembly And Assembly
7. DISASSEMBLY AND ASSEMBLY Virgo 7. Disassembly And Assembly 2022-06 7.1 Disassembly You can disassemble your scooter into several pieces: ① the seat, ② the rear frame, ③ the front frame, ④ the basket, ⑤ the battery pack. No tools are required to disassemble or assemble your scooter. -
Page 20: Assembly
7. DISASSEMBLY AND ASSEMBLY Virgo 7. Disassembly And Assembly 2022-06 1. With the seat and battery pack removed (see Disassembly Procedures on previous page), lower the tiller and tighten the tiller adjustment knob. See figure 4. 2. Lift up the frame release lever and move the front frame going forward until the front frame hooks are no longer resting on the rear frame tube. -
Page 21: Basic Troubleshooting
3. Count the number of flashes. The symbol will flash several times before a long pause. Count the number of flashes between pauses and report this to Journey Customer Service. The flash error codes are listed below for reference. Flash Description Meaning The batteries are running low. -
Page 22: Batteries And Charging
9. BATTERIES AND CHARGING Virgo 9. Batteries And Charging 2022-06 Read the battery charging instructions in this manual and supply with the battery charger before charging the batteries. The battery condition meter on the tiller console indicates the approximate strength of your batteries using a color code. From right to left on the meter, green indicates fully charged batteries, yellow a draining charge, and red indicates that an immediate recharge is necessary. -
Page 23: Charging Batteries
Do not use an automotive-type battery charger. WARNING – Inspect the battery charger, wiring, and connectors for damage before each use. Contact Journey Customer Service if the damage is found. WARNING – Do not attempt to open the battery charger case. If the battery charger does not appear to be working correctly, contact Journey Customer Service. -
Page 24: Care And Maintenance
With the power turned off, check the throttle. Make sure it is not bent or damaged and that it returns to the neutral position when you release it. Do not try to repair it. Contact Journey Customer Service if there is a problem. -
Page 25: Nylon Lock Nut Replacement
10. CARE AND MAINTENANCE Virgo 10. Care And Maintenance 2022-06 10.8 Nylon Lock Nut Replacement Any nylon insert lock nut removed during the periodic maintenance, assembly, or disassembly of the mobility scooter must be replaced with a new nut. Nylon insert lock nuts should not be reused as it may cause damage to the nylon insert, resulting in a less secure fit. - Page 26 11. SPECIFICATIONS Model 08910 Journey Adventure Type Scooter, rear wheel drive, Class A Max. weight of user 300 lbs Max. speed (driving forward) 5 mph Min. braking distance at max. speed 5 mph: 54.3 in. Endurance mileage 24V15Ah AGM Battery: 16km...
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Page 27: Specifications
2022-06 Speed and range may vary with user weight, type of terrain, battery charge and condition. The information contained herein is correct at the time of publication; Journey Health & Lifestyle reserves the right to alter specifications. Disclosure information (ISO) min. -
Page 28: Warranty
2022-06 12.1 Two (2) Year Limited Warranty Your Journey Adventure scooter is fully guaranteed for twenty four (24) months from the date of purchase against faults arising due to defects in manufacture or materials related to structural frame components, including: seat support tube and welded frames. -
Page 29: Appendix I : Emc Compliance Information
APPENDIX 1: EMC compliance information Virgo Appendix I : EMC compliance information 2022-06 Guidance and Manufacturer’s Declaration Below cables information is provided for EMC reference. Max. cable length, Cable Number Cable classification Shielded/unshielded AC Power Line 170cm Unshielded 1 Set AC Power DC Power Line 115cm... - Page 30 ® If you have any questions, call us at our toll free number: 1-800-958-8324...
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Questions and answers
My new journey adventure scooter can't turn the steering. Is there a lock on the steering because I can't turn to the right or left.
The context does not mention a steering lock that prevents turning. Therefore, based on the provided information, the Journey Adventure scooter does not have a steering lock feature.
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My scooter is fully charged but won’t move.