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19 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
"Hot" and the drum
rotates.
Humming noise.
"CArE"
The appliance is not
working.
Appliance paused, but
the drum is rotating.
Cause and troubleshooting
Cooling process active.
Not a fault.
1.
Do not change the programme during the cooling
2.
process.
Note: The cooling process takes up to 10 minutes.
You can continue to operate the appliance.
Compressor active.
Not a fault – normal operating noise.
▶
After a period of operation, the appliance automatic-
ally recommends that you run the basic appliance
care programme.
Running the basic appliance care programme on
▶
the appliance.
→ "Appliance care", Page 40
Fluff filter is soiled.
→ "Cleaning the fluff filter", Page 31
▶
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
Cooling process active.
Not a fault – no action required.
▶
Troubleshooting en
47
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