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Troubleshooting
Problem
Suggestion
I get noise, static,
• Other electronic products can cause interference with your cordless phone. Try installing your phone
or weak signal
as far away from these types of electronic devices as possible: radios, radio towers, pager towers,
even when I'm
cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other
near the base.
cordless phones.
• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone
while the microwave is running. Do not install this phone in the same outlet or near the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector)
into a different location. If this solves the problem, re-locate your phone or modem farther apart from
one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will likely get better reception not installed in a
low area.
• If the other phones in your home are having the issue, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
I hear other calls
• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you
while using my
still hear other calls, the problem is probably in your wiring or local service. Call your local
phone.
telephone company.
I hear noise in
• Make sure the power cord is plugged in.
the handset, and
none of the keys
or buttons work.
ADDITIONAL INFORMATION
15
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