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Homing Transponder and LNB
In some countries, you can adjust the expert settings for
homing transponder and each LNB. Only use or change
these settings when a normal installation fails. If you
have non-standard satellite equipment, you can use
these settings to overrule the standard settings. Some
providers might give you some transponder or LNB
values which you can enter here.
LNB Power
By default, LNB Power is set to Automatic.
22 kHz Tone
By default, the Tone is set to Automatic.
Low LO Frequency / High LO Frequency
The local oscillator frequencies are set to standard values.
Adjust the values only in case of exceptional equipment
that needs different values.
Problems
The TV cannot find the satellites I want or the TV
installs the same satellite twice
• Make sure that the correct number of satellites is set in
Settings at the start of the installation. You can set the TV
to search for One, Two or 3/4 satellites.
A dual head LNB cannot find a second satellite
• If the TV finds one satellite but cannot find a second
one, turn the dish a few degrees. Align the dish to get
the strongest signal on the first satellite. Check the signal
strength indicator of the first satellite on screen. With the
first satellite set at the strongest signal, select Search
again to find the second satellite.
• Make sure the settings are set to Two Satellites.
Changing the installation settings did not solve my
problem
• All settings, satellites and channels are only stored at
the end of the installation when you finish.
All satellite channels are gone
• If you use a Unicable system, make sure you assigned
two unique user band numbers for both built-in tuners
in the Unicable settings. It might be that another satellite
receiver in your Unicable system is using the same user
band number.
Some satellite channels seem to have disappeared
from the channel list
• If some channels seem to be gone or displaced, the
broadcaster might have changed the transponder
location of these channels. To restore the channel
positions in the channel list, you can try an update of the
channel package.
I cannot remove a satellite
• Subscription packages do not allow removing a
satellite. To remove the satellite, you have to do a
complete installation again and select another package.
Sometimes the reception is poor
• Check if the satellite dish is solidly mounted. Strong
winds can move the dish.
• Snow and rain can degrade the reception.
Operator Apps
HD+ OpApp
HD+ OpApp
HD+ OpApp* is an app provided by HD+ for Germany
users that can run a virtual set-top box on TV. The app
has the applications and features that you previously
needed a physical set-top box to access.
You need internet connection and accept the Philips
Terms of Use, the Privacy Policy and Smart TV Terms of
Use to install the HD+ OpApp. You can install the App
either using the Apps Screen or the Search for satellites
option in the Settings Menu.
If the HD+ OpApp cannot be downloaded or installed,
you may try to download again later. If problem persists,
please contact HD+.
Once the HD+ OpApp has been installed successfully,
you can start the free period. Please switch the source to
Watch Satellite after the installation. If you have been
using a CAM Module for HD+ before, you can remove it
now. If a CICAM is inserted in the TV, it will not be used
to descramble the signal when you are watching a
satellite channel.
After HD+ OpApp is installed, there are some features
will be affected.
• Recording and reminder functionalities are not allowed
for satellite channels.
• Favourite list is only available in Antenna/Cable.
• The channel selection, TV Guide, channel information
are replaced by the OpApp user interface
• Satellite channels renaming and cloning will be
disabled.
* Note: HD+ OpApp is only available for HD+ subscriber
and the country setting is Germany.
M7 TV App
M7 TV App
M7 TV App* is an app provided by M7 subscribers that
can run a virtual set-top box on TV. The app has the
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